Wed.Apr 02, 2025

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Moving People: How to Engage Audiences Through Direct Mail and Digital

Retail TouchPoints

Look around. Smartphones are practically an extension of our hands. Were bombarded by thousands of digital messages daily, and cutting through the noise has never been more challenging. Yet despite the digital deluge, one channel continues to surprise marketers with its ability to connect, resonate and engage. You guessed it, mail. Combine it with the precision and scale of digital and youve got a recipe for audience engagement thats as powerful as it is personal.

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Are Product Images Vital for Brick-and-Mortar Stores?

Retail Focus

Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. When considering the prevalence and dominance of e-commerce and digital shopping channels, traditional brick-and-mortar retail stores may question where this leaves them. There is an argument to be made regarding the benefits of seeing physical products up close and testing them in action, which e-commerce does not offer.

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Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt

Retail TouchPoints

Its been hard to miss this years headlines heralding a retail reset, or predicting the end of physical retail as we know it. Chains like Foot Locker, CVS and Victorias Secret have been forced to shut down stores: it seems no sector is safe. This trend is unlikely to go anywhere anytime soon: A report from TimeOut predicts store closures across the country will double this year, with an estimated 15,000 stores closing down for good.

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Grocery personalization, Customer sentiment, and TikTok Shopping - Monthly snacks #102

Tokinomo

Discover how Walmart's AI tool Wally is revolutionizing operations, Instacart's personalized shopping experience, TikTok Shopping's $708 average spend per user, and the growing adoption of MACH technology.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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From street to studio: Decjuba partners with Australian Ballet 

Inside Retail

Australian fashion retailer Decjuba has partnered with the Australian Ballet to launch a campaign featuring D-Luxe Basics Autumn/Winter 2025 collection. The campaign features dancers from The Australian Ballet wearing pieces from the new collection, which is suitable for both studio and everyday wear. According to the brand, this campaign is part of a three-year relationship that expands on the Decjuba Foundation’s continued support for The Australian Ballet’s Education and Outreach

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Visa’s nationwide showcase returns to champion local innovation and growth

A1 Retail

Visa invites towns across the UK to showcase their success stories for the third year ofLets Celebrate Towns. Six winning towns will each receive 20,000 to fund an approved local community initiative. Local authorities and community groups are encouraged to enter, with towns recognised at a ceremony in July. Visa, a leader in digital payments, has partnered with the British Retail Consortium (BRC) for the third year of Lets Celebrate Towns a nationwide initiative designed to spotlight areas of

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UK shoppers prioritise lasting and meaningful gifts this Mother’s Day as furniture and gadgets rise in revenue

A1 Retail

Furniture and Homewares revenue increased by 22 percent year-on-year. Gifts, Gadgets & Gaming saw a 65 percent revenue rise per domain. Jewellery mobile orders comprised 81 percent of total purchases. Health, Beauty & Cosmetics revenue declined by 19 percent. Mothers Day 2025 has highlighted a significant shift in UK consumer behaviour, with a clear move towards thoughtful and enduring gifts.

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Sainsbury’s people boss defends café closures

Retail Gazette

Sainsbury’s chief people officer Prerana Issar has defended the supermarket’s decision to close its cafes, saying it “just didn’t make sense” to keep them. At the end of January the grocery giant said it was closing its remaining cafs, hot food counters, patisserie, and pizza counters, resulting in in 3,000 job losses. Issar, who is also the grocer’s head of corporate affairs, said at the 2025 Retail Technology Show that “customers who are going to the c

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Lorraine Kelly celebrates opening of first Bonmarche store in High Wycombe

A1 Retail

Lorraine Kelly celebrates the opening of the new Bonmarch store in High Wycombe The new 3,000 sq ft store officially opened on the 20 th of March and is the first time Bonmarch has opened a store in High Wycombe Bonmarch is excited to announce the opening of a new store in High Wycombe’s Eden Centre. The store officially opened last Thursday, with TV personality and brand ambassador Lorraine Kelly making a special appearance on Friday the 28th of March.

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Pastel Decor and Praline Chocolate Eggs: Easter all in one place at Not On The High Street

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As Easter draws nearer, the hunt for delectable Easter eggs and beautiful spring decorations begins – all of which are available at one-stop-shopNot On The High Street. NOTHS is proud to highlight the power of small – small brands, small details and small acts of kindness.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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From waste to wonders: My sustainability journey with Cisco’s Green Team

Cisco Retail

Aaditya, a Cisco employee and Green Team Network Bengaluru leader, shares more about his sustainability journey.

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King Pins to open its 5th site in Leeds’ White Rose Shopping Centre

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! King Pins, a striking new bowling and entertainment destination, has announced it will open its 5th site in Leeds White Rose Shopping Centre later this year. The new venue promises a top-tier bowling experience with state-of-the-art lanes, immersive games, and a vibrant social atmosphere.

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Unlocking the Privacy Advantage to Build Trust in the Age of AI

Cisco Retail

The Cisco 2025 Data Privacy Benchmark Study offers insights into the evolving privacy landscape and privacys critical role in an AI-centric world.

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Mangrove Global has gone east with its latest addition to its portfolio – SOTO SAKE

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mangrove Global has once again shown that its finger is firmly on the pulse of the industry with its latest addition to the portfolio SOTO SAKE. A category that has seen promising growth here in the UK over the last few years, the timely appointment will see Mangrove bring SOTOS two delicious sakes to […] If you want more information Retail Times

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Embracing the future: Why retailers and employees are warming to AI

Retail Customer Experience

AI has transformed from a promising frontier technology into an indispensable tool across various industries, particularly retail. Although we are seeing a positive shift in attitudes to, and adoption of AI, it still poses challenges.

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Danish confectionery brand, LAKRIDS BY BÜLOW, experiences one of its best years on record

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Danish confectionery brand, LAKRIDS BY BLOW, has reported a record-breaking year in 2024, achieving an all-time high total revenue of DKK 376 million (50 million), marking an 18% overall growth. Meanwhile, EBITDA increased to DKK 64.7 million, up from DKK 58.6 million in 2023.

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Harrods challenges law firm’s compensation cut for al Fayed abuse victims

Retail Gazette

Harrods has urged lawyers acting for survivors of abuse perpetrated by its former owner Mohamed al Fayed to review plans to take a large cut of claimants compensation. KP Law is proposing to take up to 25% of compensation awards for handling the case meaning some claimants could miss out on tens of thousands of pounds to the law firm, Sky News reported.

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Sales of Graham Norton wine are up +396%, as he receives inaugural Grape Ambassador award

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Graham Norton is no stranger to great wine, but this harvest season, he took his passion a step further and joined Invivo Wines Cofounders Tim Lightbourne and Rob Cameron in Marlborough, New Zealand to experience the winemaking process firsthand.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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M&S chair Archie Norman: Online grocery is a ‘desert of profit’

Retail Gazette

Former Asda boss and current Marks & Spencer chairman Archie Norman has declared that Ocado Retailthe joint venture between M&S and Ocado Groupwill soon “be worth a lot of money,” despite the online food sector remaining a “desert of profit.” Speaking at the 2025 Retail Technology Show, Norman emphasised the potential of the venture , saying it would be a unique way of delivering a better online food business.

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INTERSPORT Group announces positive financial results for 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! INTERSPORT, a global leader in sporting goods retail, has today announced its positive financial performance for 2024. The calendar year closed with global omnichannel sales totaling EUR 14.0 billion – an increase of 2.1% compared to 2023.

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Gymshark founder: ‘Product in isolation isn’t enough’

Retail Gazette

Former Gymshark CEO Steve Hewitt has emphasised that while product is crucial, its not the sole driver behind the brands success. Speaking at the 2025 Retail Technology Show, Hewitt pointed out that much of the gymwear brand’s success comes from its ability to build a community around their product. “Product in isolation is not enough. The fitness apparel world is extremely cluttered.

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Atria Watford expands health and wellbeing offerings with arrival of The Massage Company

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! atria Watford, the SGS owned premier shopping, dining and leisure destination, has announced that The Massage Company will open one of its largest branches to date in the centre. From May 2025, The Massage Companys newest location will bring its premium wellness offering to Hertfordshire for the first time.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Decline of the Expert?

LS Retail

iStock/Makhbubakhon Ismatova Want to understand a medical diagnosis, learn how to export , challenge a legal contract, or make sense of an economic forecast? Traditionally, your only option was to trust a trained professional. But now, AI tools like ChatGPT, Claude, and others are changing the gameoffering clear, confident, and accessible answers to complex questions.

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NIQ: total till sales slow as Brits tighten budgets before Easter

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Total Till sales growth slowed at UK supermarkets (+2.7%) in the last four weeks ending 23rd March 2025, down from (+4%) recorded in February, according to new data released today byNielsenIQ(NIQ). This slowdown in growth is likely due to fewer celebratory events in March and shoppers delaying spending to enjoy the late Easter and Mothers […] If yo

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Aldi set to treat shoppers who share its birthday

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is celebrating its 35thanniversary in the UK with a unique giveaway for shoppers who share the same birthday. Britains fourth-largest supermarket, which opened its first UK store on 5thApril 1990, is inviting anyone born on 5thApril, irrespective of the year, to claim anAldi voucher the perfect birthday treat!

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The House of Rémy Martin announces limited-edition Rémy Martin XO decanter created with contemporary artist Anish Kapoor

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The House of Remy Martin announces a limited-edition Remy Martin XO decanter created with renowned contemporary artist Anish Kapoor and reveals his exclusive artwork Mirroring Infinite Possibilities in celebration of this collaboration.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Portuguese footwear brand JAK makes UK debut with Selfridges rollout

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Premium Portuguese sneaker brand JAK is set to make its highly anticipated UK debut, launching exclusively at the iconic Selfridges department store. Known for its minimalist aesthetic, superior Portuguese craftsmanship, and sustainable ethos, JAK is bringing its timeless footwear designs to the British market for the first time.

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TAG Heuer presents latest brand campaign: Designed to Win

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following on from a long line of iconic advertising,TAGHeuerispleasedtopresentitslatestbrandcampaign:DesignedtoWin.Distilling the essential codes of thecompany today, it tells the storyof mental strength, high stakes performancein the moment of truth, resilience, discipline and relentless pursuit ofvictory, an inspiring summary ofTAGHeuer in its 165th ye

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“Willy Wonka” of Lymington reveals Full English Breakfast and “Cheesy Beans” Jacket Potato gin

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A spirit distiller from Lymington, known for his quirky and imaginative creations, has unveiled two of his latest inventions: a Full English Breakfast gin and a Cheesy Beans Jacket Potato gin. Tom Simpson, founder of820 Spirits, has announced the savoury gins so drinkers can enjoy their favourite comfort foods shaken or stirred over […] If you wa

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M-Cube strengthens leadership team with CEO and CSO appointments

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! M-Cube, the in-store digital solutions provider, has today announced the appointment of two senior executives to drive its ambitious growth strategy and solidify its position as the number one European in-story digital entertainment service in the industry.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.