Tue.Apr 29, 2025

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KFC’s Chicken & Waffles Make a Tasty Comeback After 5 Years

Retail Wire

KFC brings back its beloved Chicken & Waffles in time for Mother's Day.

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Online retailers in the US spent an average of $400k on AI last year

Retail Dive

Despite aiming that investment at customer experience, 30% of executives told Storyblok that the tech only slightly improved the shopper’s experience.

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UPS Slashing 20,000 Jobs To Cut Costs and Streamline Operations

Retail Wire

Despite making more revenue than analysts expected, UPS is looking to cut costs.

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Amazon teases July Prime Day

Retail Dive

The announcement comes amid a report that sellers are backing out of the sales event due to tariff costs.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Burger King Will Give You Up to 14 Free Sandwiches This Week

Retail Wire

Burger King is trying to bring people in.

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More Trending

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Dollar Tree Appoints Ex-Walgreens Exec as Chief Supply Chain Officer

Retail Wire

There's a new person in charge of the supply chain at Dollar Tree.

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Another U-turn at Beyond: brick and mortar for BuyBuy Baby

Retail Dive

The company, which continues to shake up its portfolio and branding strategies, is also opening Overstock stores.

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Virgin Voyages Bet Big on the ‘No Children Allowed’ Cruise Policy — And It’s Paid Off

Retail Wire

Virgin Voyages is a unique cruise company.

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Cyber Resilience for Retailers | Protect Your Business

One Step Retail

Cyber threats are an ever-present risk for retailers, and with cyber attacks becoming increasingly sophisticated, businesses must build strong cyber resilience to protect their operations, customers, and revenue.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Skechers announces record sales but pulls guidance

Retail Dive

The footwear giant saw both wholesale and DTC sales rise but cautioned that current trade policies have created macroeconomic uncertainty.

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M&S cyberattack related to hacking group Scattered Spider

Retail Gazette

A hacking group called Scattered Spider has been named in connection with the ongoing M&S cyberattack. The hackers carried out a ransomware attack on M&S’s IT network, according to an unverified report from cybersecurity website Bleeping Computer. Criminal gangs can typically demand for up to 10m to reinstate access, industry sources have indicated.

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‘We’re not just a hot cup company’: What’s next for Stanley

Retail Dive

Can the water bottle brand live past its virality? Global President Matt Navarro says it already has.

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Instant Attack Verification: Verification to Trust Automated Response

Cisco Retail

Discover how Cisco XDRs Instant Attack Verification brings real-time threat validation for faster, smarter SOC response.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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What's coming in retail: 4 consumer insights to watch for

Retail Customer Experience

Consumers are cautious as they watch for impacts from economic conditions, but consumers remain willing to spend their money with retailers who offer personalized experiences that elevate the customer.

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Asda slashes kids cafe meal deal price to mark 60th anniversary

Retail Gazette

Asda is slashing the price of its kids eat for 1 caf meal deal to mark the start of its 60th birthday celebrations. The supermarket is cutting the price to 60p from the 1 May to 31 May, with the initiative available across 205 Asda cafes over the month. The deal means a family with four children can receive a hot meal for less than 2.50. There are more than nine different meals for shoppers to choose from, including penna pasta with meatballs, chicken nuggets, fish fingers and Margherita pizza.

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Driving Unified Commerce: Retail Assist and Patchworks Announce Strategic Partnership

Retail Assist

Retail Assist is proud to announce its strategic partnership with Patchworks , the leading Integration Platform as a Service (iPaaS) provider. The collaboration brings together two best-in-class technology providers, empowering retailers to simplify their tech stack, unlock real-time visibility and scale with confidence across multiple channels. At the heart of the partnership lies Retail Assists flagship ERP solution, Merret Pro - a centralised platform built to optimise inventory, orders and f

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Vinted profit triples, driven by second-hand boom and Europe-wide growth

Retail Gazette

Second-hand marketplace Vinted has a reported sharp rise in revenue and profits for 2024, fuelled by growing consumer appetite for affordable pre-owned goods and ongoing expansion across Europe. The Lithuanian-based business posted a net profit of 76.7m, up from 17.8m the previous year, as sales climbed 36% to 813.4m. Adjusted EBITDA also more than doubled to 158.9m.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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MCP for DevOps – Series Opener and MCP Architecture Intro

Cisco Retail

MCP for DevOps – Series Opener and MCP Architecture Intro You have undoubtedly heard about Anthropics MCP (Model Context Protocol) open source project. If you havent, I hope your vacation on a remote island without internet access was lovely!

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Analysis: Will Gen Z be filling their fridges from TikTok?

Retail Gazette

Ordering groceries on our phones has become second nature to many of us thanks to the likes of Tescos Whoosh, Deliveroo and Uber Eats. That said, it may come as some surprise that more and more consumers are also using platforms such as TikTok Shop to stock their fridges and pantries. At least one product that you could also buy in a supermarket is now sold every minute on the platform, with TikTok reporting its grocery sales are up 180% year-on-year.

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ChatGPT Adds New Shopping Features, but Still no Ads

Retail TouchPoints

OpenAI has updated the ChatGPT search engine to offer an improved shopping experience, multiple sources report. As of April 28, when users search for products, the platform offers up not just information but also product recommendations , images and reviews along with direct links to visit external websites for purchase. The experience is now available for Pro, Plus and Free ChatGPT users, as well as logged-out users worldwide, and is kicking off with categories including fashion, beauty, home g

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Creative Retail Awards 2025 Unveils High-Profile Judging Panel

Retail Focus

The Creative Retail Awards are proud to unveil the judging panel for the 2025 Awards, which celebrate innovation and excellence across the retail, leisure, and hospitality sectors. This years panel features a diverse group of retail experts and thought leaders, tasked with selecting the most creative and impactful projects from across the industry. The 2025 judging panel includes: Isabella Fish Retail Editor at The Times and The Sunday Times, widely recognised for her in-depth coverage and ana

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Hy-Vee First to Host New Closed-Loop Measurement Tool for In-Store Ads

Retail TouchPoints

Midwestern grocery chain Hy-Vee will be the launch partner for Grocery TV s new closed-loop measurement solution for in-store retail media. Designed to tie sales data directly to campaign impressions and provide faster campaign insights, the solution allows brands to better measure ROAS (return on ad spend). Through our partnership with Grocery TV, we are helping brands understand the true impact of their in-store retail media investments, said Kathryn Mazza, Chief Marketing Officer at Hy-Vee an

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How Celigo is quietly powering a retail integration revolution

Inside Retail

If your retail tech stack feels more like a tangled mess of wires than a well-oiled machine, youre not alone. Between ERP systems, e-commerce platforms, CRM tools, and logistics providers, managing a modern retail operation can feel like youre duct-taping together a dozen puzzle pieces that dont quite fit. Thats where Celigo comes in. Celigo is a cloud-based iPaaS (Integration Platform as a Service) that ensures all of a retailers systems communicate with each other, sync data automatically, and

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How Supply Chains, Retailers and Waste are Keeping Grocery Prices High

Retail TouchPoints

For millions of Americans, grocery shopping has become an increasingly frustrating experience. Every trip to the store seems to come with a little sticker shock, and despite political promises and economic shifts, food prices remain stubbornly high. In order to balance rising costs with everyday needs, families are stretching their budgets even further than ever before.

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% Arabica to launch first store in Australia

Inside Retail

Japanese specialty coffee brand % Arabica will open its first Australian store later this year in Sydneys iconic Bondi Beach. The flagship store will be located on a heritage-listed site at the corner of Hall Street and Campbell Parade, which was once home to the Bates Milk Bar and is now part of the Hall & Campbell luxury development. Over the years, a global community has grown around % Arabica – not just because of the coffee, but because of the design, philosophy, and quiet intenti

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why CTV Advertising has Turned out to be a Hole in One for Golf Retailer J.Lindeberg

Retail TouchPoints

Golf apparel and gear brand J.Lindeberg creates products that bridge the gap between sport and fashion, the better to provide clothing that feels natural, aspirational and aligned with the modern consumer who moves fluidly between sport, city and lifestyle moments, said Mandy Sa, Ecommerce Director for North America at J.Lindeberg in an interview with Retail TouchPoints.

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Samsara Eco exec on why Australia must rethink fashion waste

Inside Retail

Australia has a waste problem. In 2023,1.42 billionitems of clothing were sold in Australia, while almost a quarter of a million tonnes were sent to landfill. But this waste crisis isnt just an Australian problem. Its a global one thats being fueled in part by cheap and quickly accessible clothing from ultrafast fashion brands operating under an unsustainable take-make-dispose model.

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High Art: Dispensary Combines Cannabis Sales and Gallery Space

Retail TouchPoints

Cannabis concept store Gotham has opened its fourth location, in Manhattans Chelsea neighborhood, with a dedicated Gotham Gallery art exhibition space. The retailer is pursuing new, emerging and sought-after artists to display their works, which will be shoppable through the Gotham website. Visitors enter through the retail space, featuring an array of premium cannabis products, design objects and lifestyle goods, before arriving at the 805-square-foot gallery.

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