Retail TouchPoints

MAY 14, 2025

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Organized retail crime (ORC), fraud rings, evolving regulations and other challenges all have the potential to cause significant disruption in the retail sector, and most retailers have invested considerable time and resources to mitigate them.

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Payment Services Point of Sale Loss Prevention Finance 147

Retail Wire

MAY 13, 2025

McDonalds has a bold plan to hire 375,000 U.S. employees this summer. On top of that lofty goal, the fast-food behemoth wants to open 900 new locations in the U.S. within two years, bringing the number of restaurants to 50,000 total. President of McDonald’s USA, Joe Erlinger, announced the plan at a new store in Columbus, Ohio, alongside Department of Labor Secretary Lori Chavez-DeRemer and Ohio Lt.

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Planning Promotions Location Consumer 147

Retail Wire

MAY 11, 2025

Family Dollar has announced a new partnership with Uber Eats, offering its clientele a unique delivery option for everyday essentials. This news came shortly after the discount store announced that its parent company had sold it for $1 billion. Let’s look at what we know about this newest partnership. Family Dollar Now Available on Uber Eats Per a company press release , Uber Technologies, Inc. announced a new relationship with Family Dollar, one of America’s most reputable bargain s

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Discount Store Clienteling Management Location 179

Inside Retail

MAY 8, 2025

Hong Kong-based athleisure brand Halara has garnered rapid growth and significant attention for its innovative designs and customer-centric approach. After increased success in the US and UK, the brand is now setting its sights on the Australian market. Founded in 2020 by entrepreneur Joyce Zhang, Halara is illustrious for its viral products, namely, its coveted flex denim, active dresses and subsequent belt buckle skirt famously worn by Taylor Swift at Coachella last year.

Outdoor 130

Outdoor Marketing Consumer Planning 130

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail Gazette

MAY 11, 2025

Debenhams Group, formerly Boohoo Group, is in discussions about a debt package worth as much as 175m. The fashion giant has held talks about tapping the high yield market for 50m of the proposed total, The Telegraph reported. The retail group is also understood to have held discussions with several asset-backed lenders, which take security over property, stock and intellectual property in case of insolvency.

Finance 97

Finance Fashion Planning Management 97

Wiser

MAY 12, 2025

In the consumer-packaged goods (CPG) industry, seasonal retail displays are planned months in advanceoften 8 to 9 months before they hit store floors. Brands like Haribo, General Mills, and Nestl lock in Halloween promotions in Q1, ship mid-summer, and expect execution by late summer. But despite early planning, retail display execution frequently diverges from strategy.

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Planning Visual Merchandising Promotions Store Layout 78

Retail TouchPoints

MAY 9, 2025

Theres no shortage of talk about technology thats going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then theres the occasional exception a technology that genuinely does redefine and transform a way of doing business.

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Grocer Supermarket Promotions Customer Experience 162

Inside Retail

MAY 9, 2025

No-cost menstrual products, free pads, and tampons will soon be available in shopping centre vending machines across Victoria, providing relief from cost-of-living pressures for women in the state. Minister for Women Natalie Hutchins has announced that the rollout of vending machines dispensing free period products will be installed in 90 venues in Melbourne, starting with 18 shopping centres initially.

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Shopping Location 130

Retail Gazette

MAY 8, 2025

Primark will make its Middle East debut by early 2026 with four stores across the UAE and Kuwait, in partnership with franchise operator Alshaya Group. The retailer ‘s first store is set to open in October at The Avenues in Kuwait. This will be followed by three locations in DubaiDubai Mall, Mall of the Emirates, and City Centre Mirdifin early 2026.

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Marketing Fashion Planning Location 99

Intelligence Node

MAY 9, 2025

Markets in different regions never behave the same because people in each location shop, spend, and decide differently. Your audience in one area might value affordability, while another expects premium. The post Geographical Pricing: A Strategic Business Guide appeared first on Blog.

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Location Shopping Marketing 104

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

MAY 9, 2025

KFC is coming for the competition.

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Retail TouchPoints

MAY 14, 2025

After doing away with its 5% blanket discount for loyalty members in 2023, Ikea U.S. has launched a new rewards program for Ikea Family members that adds new opportunities to earn points at various stops along the shoppers journey from 10 points for sharing a gift registry, up to 50 points for actions such as creating an Ikea Family profile or registering and attending an Ikea event.

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Promotions Management ATS Customer Experience 162

Inside Retail

MAY 8, 2025

7-Eleven is a brand built on convenience. Its 13,000+ US locations offer impressively indistinguishable customer experiences: Enter a store, find what youre looking for, quickly pay and leave. Its simple. Its fast. Its 7-Eleven. But that convenience was not reflected in its candidate experience. 7-Eleven hires 100,000+ people every year store leaders just dont have the bandwidth to handle both store operations and hiring logistics.

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Customer Experience Advertising Store Operations Location 130

Retail Gazette

MAY 9, 2025

Debenhams has introduced virtual try-on technology to enhance customer experience across its digital channels, starting with its beauty offering and aiming to expand into fashion in the coming months. The move is part of the online department store s wider strategy to increase personalisation and interactivity online, helping shoppers feel more confident in their purchases.

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Department Stores Fashion Customer Experience Planning 97

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

365 Retail

MAY 13, 2025

In 2025, the metaverse has evolved from a tech buzzword into a living, breathing digital economy. With millions of users actively spending time in immersive environments, the potential to earn money without leaving your virtual space is not only real its expanding rapidly. From renting out digital real estate to designing in-game assets and hosting virtual events, the opportunities to monetize time in metaverse platforms like Decentraland, Roblox, and The Sandbox are growing every quarter.

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Payment Services Accessories Management Planning 86

Retail Wire

MAY 8, 2025

Walmart's Grow With US program helps small businesses succeed.

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Retail TouchPoints

MAY 13, 2025

Beyond, Inc. and Kirklands have provided more details about the formers $5.2 million expansion of its existing credit agreement with the home dcor retailer. The additional capital will allow Kirklands to accelerate store conversions as it prioritizes the rollout of Bed Bath & Beyond Home and Overstock stores, along with supporting plans for Kirklands to open BuyBuy Baby and Bed Bath & Beyond True Blue stores.

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Returns Target Market Marketing Planning 162

Inside Retail

MAY 11, 2025

A new survey by financial platform Money has shown that Australians still want the option to use cash despite the growing popularity of digital payments. Of the 1000 Australians surveyed, 68 per cent believe all businesses should be required to accept cash. An additional 14 per cent want essential services such as supermarkets and pharmacies to continue offering the option.

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Payment Services Consumer Finance Supermarket 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

MAY 13, 2025

Emails show that Christine Day resigned from her board role due to a disagreement with the company — a disparity from a previous SEC filing.

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Retail Gazette

MAY 9, 2025

UK footfall was up over April, boosted by the spring sunshine and Easter falling in April, fresh data found. Total UK footfall rose 7.2% during the four weeks from 6 April to 3 May, up from -5.4% the month prior, according to the British Retail Consortium (BRC). High street footfall increased 5.3% over the period, rising from -4% in March, while retail park footfall jumped 7.5% from -1.2% the month before.

Shopping 90

Shopping Location Consumer ATS 90

Retail Wire

MAY 8, 2025

Are Target's self-checkout lines set to be a thing of the past? The retailer has released an update to its plans for the self-service kiosks.

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Checkout Kiosk Planning 130

Retail TouchPoints

MAY 14, 2025

Urban Outfitters has picked Nike as the first partner for its new On Rotation retail experience, designed to fuel inspiration, discovery and connection via a curated mix of exciting brands. Launching with a cross-divisional assortment of Nike apparel and footwear, styled specifically for the Urban Outfitters customer, On Rotation will debut with lounge-style installations in stores in New York, Washington, D.C., Scottsdale, Ariz., San Diego and Manhattan Beach, Calif.

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Apparel Fashion Location Consumer 162

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Inside Retail

MAY 8, 2025

Amid shifting consumer priorities and rising demand for sustainable and age-inclusive products, global buyers and brands are seeking innovation that aligns with social values and market needs. These evolving trends were on full display at last weeks Hong Kong Gifts & Premium Fair, where more than 6000 exhibitors and nearly 36,000 buyers gathered to underscore the citys position as a global sourcing hub.

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ATS Accessories Fashion Consumer 130

Retail Dive

MAY 13, 2025

The athletics retailer hopes to position its assortment as a higher-end offering, including through a $140 backpack.

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Retail Gazette

MAY 13, 2025

M&S has confirmed that personal customer data was stolen as part of the ongoing cyber attack that has disrupted the retailer’s operations for over three weeks. The retailer assured customers that the stolen data does not include payment details, card information, or account passwords, and there is no evidence that the data has been shared.

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Payment Services Accounting Management ATS 76

Retail TouchPoints

MAY 13, 2025

There was a time when Ebay was effectively the only game in town for online resale, but the platform faces lots of competition today particularly in fashion, where newer competitors such as ThredUp, Poshmark and Rebag are rapidly gaining ground. Even more generalized platforms like Etsy, TikTok Shop and Facebook Marketplace have seen an influx of vintage fashion offerings as secondhand shopping has grown in popularity overall.

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Fashion Accessories Fast Fashion Jewelry 147

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

Advertising

Inside Retail

MAY 8, 2025

Jeanswest entered voluntary administration in March; now its administrators are offering the brand’s IP for sale. The company hopes to conclude the sale of $20 million worth of jeans and fashion items by May 20, both in-store and online, before the physical stores close. Potential buyers will have until May 29 to lodge interest for Jeanswests IP, including registered trademarks, apparel design, garment patterns, domain names, social media assets with customer data, and supplier relationshi

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Apparel Fashion Accessories 130

365 Retail

MAY 9, 2025

Sstrene Grene is accelerating its UK growth plans, confirming three new store openings in Harrogate, Canary Wharf, and Stirling for summer 2025. The development is part of a wider strategy that will see the Danish lifestyle and homewares retailer launch 60 new stores across Europe next year, with the goal of reaching 100 UK stores by 2027. The expansion comes at a time when many retailers are contracting in response to changing shopper habits and falling footfall.

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Planning Promotions Location Customer Experience 62

A1 Retail

MAY 14, 2025

Independent restaurant businesses in London and Manchester can now apply for grants of 11,000 to help grow their business as an American Express-supported grant programme returns for a fourth year to the UK. Run by the International Downtown Association (IDA) Foundation in partnership with the Association of Town & City Management (ATCM) in the UK, the global Backing International Small Restaurants programme is bigger than ever.

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Returns Merchant Services Outdoor Management 59

Retail Wire

MAY 11, 2025

Carnival Cruise Line has modernized its shore excursion system for a new digital age. According to TravelPulse by Northstar , the popular cruise line has been testing a new mobile application for its shore excursion system, in conjunction with some of its digital partners. Thanks to the digital platform, which also offers improved functionality, physical shore excursion tickets are no longer necessary.

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Shipping Location ATS 130

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment