December, 2024

article thumbnail

Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the returns experience for November, from customer re-packaging and returning a product to receiving their refund.

Returns 278
article thumbnail

Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). However, one month ago the lights turned back on with bright green flag chains strung across the parking lot and a large banner, Amazon Fresh announced that it was now open for business.

Checkout 272
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mark Ingram Atelier continues to set the standard for what a luxury bridal experience can be.

Retail Focus

The Mark Ingram Atelier is synonymous with being at the heart of luxury and fashion, situated just steps away from the vibrant Park Avenue. For the past 20 years, it has been a beacon in bridal fashion, drawing brides from around the globe who seek not only the finest couture but also an intimate, personalised experience in a setting rich with history and sophistication.

article thumbnail

In-N-Out Burger Location Protested by Locals, Who Are Petitioning the Courts To Block Its Opening

Retail Wire

In-N-Out Burger isn't very popular in a Woodland Hills community.

Location 306
article thumbnail

Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

article thumbnail

Tesco, Asda and Waitrose among supermarkets selling ‘Italian’ tomato purée of Chinese origin

Retail Gazette

Tesco and Waitrose are among the supermarkets facing backlash after a BBC investigation alleged their ‘Italian’ tomato purée may contain tomatoes grown and picked in China using forced labour. A BBC Eye investigation found that Britain’s largest supermarket is one of several supermarkets marketing its own-brand tomato purée as ‘Italian’, but claimed contains tomatoes grown in both Italy and China.

article thumbnail

A New Approach to Network Troubleshooting in the Multicloud World

Cisco Retail

The Cisco and AWS integration is a radically new approach to ensuring the availability of modern apps today's multicloud, hybrid environments.

143
143

More Trending

article thumbnail

Calpak Embarks on a New Retail Adventure: Physical Stores

Retail TouchPoints

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

Wholesale 296
article thumbnail

MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

The 2024 edition of MAPIC has now closed, but once again it has affirmed itself as an indispensable business platform in an ever-evolving industry. Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering.

Marketing 264
article thumbnail

The Wait Is Nearly Over: Wendy’s Countdown to the Return of Frosty Key Tags

Retail Wire

Want a free Frosty with each visit to Wendy's? Get a Frosty Key Tag.

Returns 264
article thumbnail

M&S Marble Arch store demolition plan gets green light

Retail Gazette

M&S has been granted approval by the Secretary of State for Housing, Communities, and Local Government to redevelop its flagship Marble Arch store, after almost four years of delays and legal battles. The approval allows the high street giant to move forward with plans to demolish the three buildings it occupies and replace them with a 10-storey mixed-use development, including a new flagship store and office space.The project includes a smaller M&S store, offices, a pedestrian arcade, a

Planning 119
article thumbnail

Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

article thumbnail

Lakeside Shopping Centre honoured with International Green Apple Environment Award at Kensington Palace

A1 Retail

Lakeside Shopping Centre has achieved a significant milestone in environmental excellence by winning an International Green Apple Environment Award, its fourth Green Apple Award in three years. This prestigious recognition identifies and celebrates the greenest companies. Selected from over 1,200 nominations worldwide,Lakeside Shopping Centrereceived this coveted accolade at a glittering awards ceremony held at Kensington Palace, London, on 18 November.

Shopping 100
article thumbnail

How Parachute’s consistent marketing and quality designs won over millennials

Inside Retail

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture. Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational gro

Marketing 244
article thumbnail

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Retail TouchPoints

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964. And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts.

Shopping 284
article thumbnail

Europe’s largest luxury watch house opens in Promenaden, Oslo’s Fashion District

Retail Focus

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. Bjerke House, set over 2,965 sq. m. across three floors, will be home to brands such as Patek Philippe, Cartier, OMEGA, Tudor, Panerai, IWC Schaffhausen, Blancpain, Longines, Hublot and Breitling. The space will also act as the headquarters of Urmaker Bjerke , with six different entrances for the store’s most well-known brands.

Fashion 257
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Burger King Kicked Off Its ’31 Days of Deals’ With Discounts and Freebies. Here’s What Else It’s Planning

Retail Wire

Burger King is getting into the holiday spirit.

Planning 264
article thumbnail

11 retailers that went bust in 2024 – from Homebase to The Body Shop

Retail Gazette

The sector has had its fair share of collapses this year, which has resulted in some of the industry’s biggest acquisitions. As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. Homebase Homebase became the latest casualty on the high street last month when it plunged into administration after failing to secure a new buyer.

Shopping 124
article thumbnail

Cisco Modeling Labs Free: Get Free Hands-on Practice in Network Simulation

Cisco Retail

Cisco Modeling Labs Free is now available, making our premier network virtualization platform easier and more accessible than ever.

138
138
article thumbnail

Collins Foods books slightly higher half-year revenue

Inside Retail

Collins Foods booked slightly higher revenue in the half-year ended October 30, reflecting modest growth in Australia and softness in Europe. The fast food chain operator saw revenue from continuing operations rise 1.2 per cent year over year to $703.5 million. KFC Australia’s revenue increased 2.7 per cent to $536.8 million, thanks to six net new restaurants during the period.

Returns 264
article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

article thumbnail

Australian Pharmacy Pilots Wearable Inventory and Task-Tracker Solution

Retail TouchPoints

Chemist Warehouse , Australias largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance. With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner,

article thumbnail

Benuta shoppers get ‘red carpet treatment’ with AI-based personalisation from Constructor

Retail Focus

This holiday season (and beyond), its even easier for shoppers at Benuta to find whats on their wishlists. Just in time for the holidays, Benuta Europes largest online store for rugs, and a provider of complementary home decor has teamed up with US-based Constructor , an ecommerce search and product discovery platform. With its large, diverse product catalogue including more than 20,000 items for all spaces and aesthetics Benuta uses Constructor so shoppers can pinpoint whats best for them.

Outdoor 147
article thumbnail

In-N-Out Burger Debuts New Limited-Edition T-Shirt for Die-Hard Fans

Retail Wire

In-N-Out Burger has a devoted legion of die-hard fans, and now, these fans can get a new limited-edition T-shirt to show their support for Animal Fries and Double Doubles.

264
264
article thumbnail

Asda’s looming debt bill sparks fresh refinancing fears

Retail Gazette

Asda is at risk of being forced to refinance its multi-billion pound debt pile ahead of a steep repayment owed to former owner Walmart. The supermarket’s looming £900m bill due by 2028 could threaten the chain’s entire capital structure, according to credit rating agency Fitch. Fitch said Asda may need to refinance in order to repay the debt, which consists of £500m for Walmart’s remaining stake and £400m in interest.

Grocer 126
article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

article thumbnail

Seasonal Trade Marketing Ideas to Drive In-store Engagement

Tokinomo

Seasonal trade marketing is a game-changer for FMCG brands. Holidays, cultural events, and changing seasons create windows of opportunity to captivate consumers, drive foot traffic, and increase product turnover. These campaigns not only cater to consumer emotions but also strengthen relationships with retailers by enhancing store experiences.

Marketing 130
article thumbnail

Katies brand to be axed, 160 Mosaic stores to close by January

Inside Retail

About 160 Mosaic Brands stores will close by the middle of next month, in a store consolidation program which will see the Katies brand wound down. The receivers and managers of Mosaic Brands have announced a store consolidation program, which includes closing down the Katies brand and its 80 stores, along with an additional 80 stores across the Millers, Rivers, and Noni B brands.

article thumbnail

How Carter’s is Evolving with the Needs of Gen Z Parents

Retail TouchPoints

More than two-thirds ( 67% ) of American adults with an income of $100,000 or more are parents, representing a lot of spending power. And now, as a whole new demographic ( Gen Z ) ventures further into parenthood, brands and retailers need to adapt their strategies to reflect this cohorts behaviors, priorities and even beliefs. That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that

article thumbnail

7 Ways Chiller Units Help Save Your Business Money

Retail Focus

Keeping costs low is at the heart of many successful businesses, especially when the right indoor climate plays a large part in daily operations. This is where chiller units can come into their own. They are not only about making spaces feel pleasant but can also help look after your bottom line. With options such as air-cooled, water-cooled, glycol, HVAC chillers, and heat pumps, there is something for every business.

article thumbnail

How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

article thumbnail

Microsoft and OpenAI Innovators Weigh in on AI’s Future

Retail Wire

AI's future is quickly becoming the present.

259
259
article thumbnail

Boots owner Walgreens explores $10bn sale to US private equity giant

Retail Gazette

Boots’ US owner Walgreens Boots Alliance (WBA), is reportedly in discussions with American private equity giant Sycamore Partners on a potential takeover, potentially triggering a fresh auction for the British high street giant. A deal could value the health and beauty retailer at up to $10bn (7.8bn). The talks follow a steep decline in Walgreens share price, which has dropped from over $100bn in 2015 to just $7.5bn.

article thumbnail

Unlock Agile Server Management for Simplified, Sustainable Operations

Cisco Retail

Cisco UCS server administrators deploy and manage hundreds and sometimes thousands of servers across dispersed environments. With Cisco Intersight, they’re able to simplify operations with a unified management experience—as demonstrated by Intersight users.

article thumbnail

Metcash’s revenue rises in fiscal first half

Inside Retail

Metcash’s earnings slightly declined despite revenue increasing in the fiscal first half. The company’s revenue grew 6.3 per cent to $9.6 billion for the six months ended October 31, reflecting growth in food, liquor, and hardware segments bolstered by acquisitions. Underlying earnings before interest and taxes slid 0.2 per cent to $246.1 million while underlying profit after tax fell 5.5 per cent to $134.6 million due to lower earnings in hardware and liquor.

Marketing 263
article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.