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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Starting at the POS Acceptance Device High availability starts by selecting POS models that have been manufactured to high-quality standards, incorporating reliable components and capable of communicating via both store telecommunication links and fast cellular data networks.

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UK retail sales beat expectations driven by strong tech demand

Retail Gazette

Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% UK retail sales rose in September, beating expectations, driven by strong demand for new technology, although overall sales growth slowed, fresh data showed.

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Kibo Sells Personalization Platform to Centre Lane Partners

Retail TouchPoints

The transaction aims to help Kibo pursue a horizontal growth strategy in verticals outside of retail, including financial services, travel and hospitality and telecommunications, as well as to further expand its global footprint. The new standalone personalization solution provider will be branded Monetate.

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Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers

Retail TouchPoints

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place.

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Woolworths says MyDeal data breach impacted 2.2 million customers

Inside Retail

With regard to that event, the Office of the Australian Information Commissioner is investigating whether the Singapore Telecommunications Ltd-owned company took reasonable steps to protect customer data and comply with privacy laws and the Australian Communications and Media Authority (ACMA) said it was investigating whether Optus met its industry (..)

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO.

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Booktopia appoints Peter George as its new chairman

Inside Retail

George has extensive experience and background in telecommunications, media and corporate finance. His departure bookends a turbulent time for the company whose founder Tony Nash was ousted in a boardroom stoush which eventually led to the resignations of most of the board’s directors over several months.