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AT&T Resets Account Passcodes After Big Leak of Millions of Customer Records Online

Retail Wire

The telecommunications giant AT&T is resetting millions of customer account passcodes due to a huge leak of records online earlier this month.

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Optus faces legal action for alleged inappropriate sales tactics

Inside Retail

The Australian Competition and Consumer Commission (ACCC) alleges Optus sold telecommunications goods and services to about 429 customers who did not want or need the products.

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Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner

Retail TouchPoints

We’re excited to collaborate with Bell on this unique venture to expand Best Buy’s presence to new communities across the country,” said Ron Wilson, President, Best Buy Canada in a statement.

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Eight telcos get final warnings over consumer protection rule breaches

Inside Retail

Eight telecommunication operators have been warned by the Australian Communications and Media Authority (ACMA) after they failed to provide “adequate safeguards” to customers regarding disconnections. The regulator reviewed the notifications provided to up to 20 customers prior to having their services disconnected.

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Discovering My True Value: My Journey to a Fulfilling Career at Cisco

Cisco Retail

It was common for me to work 12–14-hour days as an order creator and order manager in telecommunications. I didn’t know much about Cisco initially, but I did know that the culture and work-life balance I experienced for the past five years was far from ideal. Exceeding expectations typically resulted in a simple thank you […]

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Kibo Sells Personalization Platform to Centre Lane Partners

Retail TouchPoints

The transaction aims to help Kibo pursue a horizontal growth strategy in verticals outside of retail, including financial services, travel and hospitality and telecommunications, as well as to further expand its global footprint. The new standalone personalization solution provider will be branded Monetate.

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Woolworths says MyDeal data breach impacted 2.2 million customers

Inside Retail

With regard to that event, the Office of the Australian Information Commissioner is investigating whether the Singapore Telecommunications Ltd-owned company took reasonable steps to protect customer data and comply with privacy laws and the Australian Communications and Media Authority (ACMA) said it was investigating whether Optus met its industry (..)