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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Would they know what areas of the store were the least productive from a sales (or profit) perspective that could be eliminated to make room for a café, seating area or experiential exhibit that would make customers want to visit more often? Better inventory management means better business operations, period.

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Business Intelligence: The Untapped Potential of Foot Traffic Analysis

Wiser

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. Observing where customers linger and where they pass by can also inform decisions about product placement and store layouts.

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Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Retail TouchPoints

The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.

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Reports: Amazon Go to Hit the Suburbs with Locations in Washington State and California

Retail TouchPoints

The larger size won’t be a challenge: in early 2020, Amazon opened a 10,400-square-foot cashierless grocery store in Seattle. The store served as a proof-of-concept that the company’s Just Walk Out cashierless technology could work for larger, more complex store layouts as the cost of installation drops.

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