Retail TouchPoints

APRIL 2, 2025

The landscape of American retail is changing, with new customer demands, new players, new competition and a growing proportion of sales taking place across new digital channels like social commerce. retail sales growth. At the same time, specialty retailers like Party City and Joann faced challenges.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Inside Retail

JANUARY 2, 2023

While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Without further ado, here are four major areas for retailers to focus on in 2023. Social commerce and live shopping.

Shopping 264

Shopping Social Commerce Wholesale Specialty Retailers 264

Inside Retail

FEBRUARY 17, 2025

But if you have never heard of social commerce, now is the time to stand up and pay attention. Statista has reported that the global value of social commerce will grow from US$1.3 In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021.

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Inside Retail

JANUARY 7, 2025

We started as a direct-to-consumer brand, and now you can find Fishwife in 5000 brick-and-mortar retailers across the US, including Whole Foods, Sprouts, Target and thousands of incredible independent specialty retailers.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Retail TouchPoints

JULY 30, 2020

Although mass merchants are poised to get the majority of back-to-school and back-to-college sales, apparel and specialty retailers have more opportunities than ever to use social channels like TikTok and Instagram to bridge connections. Gen Z-centric brands prioritizing digital community building.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Small Biz Trends

JULY 8, 2021

According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? 62% of businesses believe that social commerce has helped them improve customer communication.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Inside Retail

JUNE 17, 2021

WeChat has emerged as a social and commercial ecosystem within which consumers can manage their social and retail life: they can post, make calls, send messages, play games, pay bills, buy products and book taxis. As a result, social commerce is no longer considered a separate shopping channel. cegid.com/en.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Consumer 113