Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Beyond providing shelf space at stores, Uncontained products will appear across all of The Container Store’s owned digital channels, including brand ambassador and influencer programs.

Visual Merchandising 216

Visual Merchandising Location Shopping Planning 216

Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 250

Customer Experience Marketing Fulfillment Store Operations 250

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

Supermarket 218

Supermarket Shopping Consumer Merchant Services 218

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo.

Loss Prevention 262

Loss Prevention Visual Merchandising Sporting Goods Store Operations 262

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

Visual Merchandising 249

Visual Merchandising Location Shipping Shopping 249

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.”

Customer Experience 304

Customer Experience Shopping Consumer Fulfillment 304

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” but the jump from digital commerce to brick-and-mortar operations is a daunting one.,

Location 174

Location Visual Merchandising Store Operations Wholesale 174

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 287

Payment Services Consumer Jewelry Marketing 287

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last. Our strategy in the U.S.

Accessories 252

Accessories Fashion Apparel Consumer 252

Retail TouchPoints

JANUARY 27, 2023

For the renovation, the retailer’s internal store planning and design team collaborated with Highland Associates to showcase the curated men’s fashions and create an easily navigable setting. The retailer also offers exclusive virtual shopping experiences with men’s designers and industry experts on its digital events platform, Saks Live.

Fashion 267

Fashion Promotions Shopping Marketing 267

Retail TouchPoints

AUGUST 29, 2024

“The Halloween fandom continues to grow, and our incredible team works year-round to create an unparalleled and unique in-store experience that will engage customers all season long,” said Steven Silverstein, CEO of Spirit Halloween in a statement. The retailer plans to hire thousands of associates as stores open on a rolling basis.

Location 252

Location Planning Shopping Visual Merchandising 252

Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

MAY 29, 2024

As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

Checkout 213

Checkout Planning Consumer Store Layout 213

Retail TouchPoints

MARCH 20, 2024

While ecommerce gave consumers speed and convenience, consumers realized that it simply could not replicate the ceremony that can be created in stores — and this is one area where luxury brands really shine, according to Plenert. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said.

Specialty Retailers 253

Specialty Retailers Department Stores Consumer Advertising 253

Retail TouchPoints

APRIL 24, 2024

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

Store Layout 234

Store Layout Accessories Location Promotions 234

Retail TouchPoints

NOVEMBER 26, 2024

We are committed to providing consumers with unparalleled comfort, and in this new store, that includes offering comfortable, inspiring shopping experiences that are tailored to their unique lifestyle preferences,” said Rebecca Reeder, President of Retail La-Z-Boy Furniture Galleries in a statement.

Consumer 225

Consumer Shopping Visual Merchandising Store Operations 225

Retail TouchPoints

DECEMBER 18, 2024

With this integration, were transforming our stores into fast and efficient spaces, said Brian Johnson, COO of The Fresh Market in a statement. This partnership not only shows our dedication to elevating the shopping experience for our guests but also reflects our commitment to supporting our incredible team members.

Inventory Management 222

Inventory Management Management Marketing Fulfillment 222

Retail TouchPoints

AUGUST 6, 2020

Artificial intelligence (AI) and augmented reality (AR) can give retailers the tools they need to transform physical stores into intelligent digital environments that provide employees and shoppers access to mobile applications that will enhance the in-store experience. AR Merchandising. Employee Training And Tutorials.

Visual Merchandising 158

Visual Merchandising Promotions Location Consumer 158

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

Accessories 227

Accessories Apparel Brand Management Planning 227

Retail TouchPoints

APRIL 19, 2022

Located near the Mall of the Emirates’ valet parking entrance, Ramadaniyat combines modern and traditional arts along with daily entertainment and compelling shopping experiences, with various food and beverage options available after Iftar, the traditional breaking of the daily fast.

Marketing 246

Marketing Jewelry Location Fashion 246

Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Focus on Shop-Ability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? Creating a Compelling Gathering Space. and internationally.

Fulfillment 223

Fulfillment Jewelry Location Consumer 223

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 242

Loss Prevention Sporting Goods Customer Experience Store Layout 242

Independent Retailer

NOVEMBER 15, 2024

In practice, such investments are more profitable than maintaining outdated systems.Processes automation will help you place orders faster and control inventory better, improve overall operational efficiency and reduce costs. FAQ What does a retail manager do? They also include staff, process and presentation.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

MARCH 1, 2024

The retailer also plans to concentrate on updating and refreshing existing stores rather than opening new brick-and-mortar locations, as well as “improving and livening the merchandising presentation given the shift to digital shopping and corresponding lower need to hold as much inventory on the sales floor,” said Corie Barry, CEO, during a conference (..)

Planning 250

Planning Location Point of Sale Visual Merchandising 250

Retail TouchPoints

APRIL 7, 2022

RTP: How have these pandemic-accelerated trends affected the growth of online grocery shopping? Connors: The convenience of online grocery shopping has been one of the big things attracting shoppers, but convenience means different things to different people. One is that it saves people time.

Beauty and Health 234

Beauty and Health Consumer Shopping Visual Merchandising 234

Retail TouchPoints

MAY 31, 2023

Others might have just stopped in out of happenstance, doing a little window shopping for the day. According to a Retail TouchPoints survey , the industry has been exploring ways to reconfigure the physical retail space and implement digital elements into the overall shopping experience. Digital signage makes this possible.

Advertising 239

Advertising Customer Experience Point of Sale Marketing 239

Retail TouchPoints

SEPTEMBER 13, 2024

Miniso initially entered the Indonesia market in 2017 and has grown its presence to more than 300 stores across the country. Miniso Brings Beloved Sanrio Store Concept to Australia The brand’s most recent venture brings one of Miniso’s IP collection concept shops down under. 7, 2024 — the first store of its kind in the country.

Location 207

Location Shopping Marketing Visual Merchandising 207

Retail TouchPoints

SEPTEMBER 19, 2024

From rental increases to environmental concerns, this is evident in the hundreds of vacant shops across the country. Entertaining Customers A visit to a Glossier store is an experience. And make no mistake, it’s never been tougher to run a successful physical retail business.

Finance 212

Finance Shopping Visual Merchandising Location 212

Retail TouchPoints

FEBRUARY 16, 2024

Customers told us they missed “their” store — they’re very territorial about the team they shop with and the store. In fact, many of J.Jill’s store associates (approximately 30% ) began as customers themselves. They said they missed engaging with friends and other members of the J.Jill community.

ATS 190

ATS Accessories Apparel Fashion 190

Retail TouchPoints

OCTOBER 16, 2024

This is particularly advantageous for retailers like clothing stores, eyewear shops and makeup brands, where it’s key to enhance how customers see themselves. With dynamic lighting systems that allow for dimming and a range of color temperatures, retailers can use these effects to enhance the shopping experience and boost sales.

Consumer 198

Consumer Promotions Customer Experience Shopping 198

Retail TouchPoints

APRIL 3, 2024

Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment. Other examples of live media include real-time weather feeds and traffic updates.

Promotions 259

Promotions Customer Experience Point of Sale Accessories 259

Retail TouchPoints

JUNE 26, 2024

The shopping area was typical Apple merchandising, but the openness of the space made it feel more accessible and approachable. Allow shopping on their terms. Ensure security and safety: Prioritize the safety of both people and merchandise. Every element was intentional and additive to the experience.

Consumer 222

Consumer Visual Merchandising Shopping Marketing 222

Retail TouchPoints

OCTOBER 12, 2021

Additionally, we’re personalizing our digital marketing messaging to ensure we’re giving customers the content they’re looking for, based on where they shop. DiTullio: Prior to the pandemic we had already rolled out BOPIS in all our stores, and we were shipping internet orders from 200 locations.

Customer Experience 241

Customer Experience Shipping Location Promotions 241

Retail TouchPoints

OCTOBER 4, 2023

As a result, retailers have opened stores on neighborhood mall streets where consumers might already be visiting for reasons outside of shopping, like fitness or restaurants. Instead, we are seeing an increase in trip frequency to these smaller stores and regular visits to large-format ones to access its different products.

Consumer 241

Consumer ATS Location Apparel 241

Retail TouchPoints

OCTOBER 9, 2024

An official opening date has not been confirmed. The Penn District is a revitalized destination for shopping, dining and entertainment in the heart of NYC. The international apparel retailer has signed a lease for a new storefront in Penn District that will have 54,000 square feet of retail selling space.

Location 171

Location Fashion Apparel Shopping 171

Retail TouchPoints

MARCH 19, 2024

His shop became a magnet for celebrities like the Beatles, Bob Dylan and Farrah Fawcett, seeking items that were distinctive, unique and in style — or more often, ahead of the trends. Fred Segal, the namesake of a retail brand that helped define California style in the 1960s and 70s, was known as the “Curator of Cool.”

Planning 209

Planning Fashion Visual Merchandising Location 209

Retail TouchPoints

APRIL 3, 2024

[Despite this need], every dispensary I’ve seen on the East Coast was what I consider a pharmacy: stanchions, lines, counters, products on display — but just for branding purposes — but no real opportunity for shopping.

Supermarket 206

Supermarket Visual Merchandising Planning Store Operations 206