Retail TouchPoints

FEBRUARY 24, 2023

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

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Supermarket Management Grocer Fulfillment 276

Retail TouchPoints

APRIL 4, 2025

GoodRx has streamlined the online prescription purchase process, launching the experience with employee-owned Midwestern supermarket retailer Hy-Vee. This move followed the December 2024 partnership of RedMedia with in-store retail media solution Grocery TV.

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Payment Services Shopping Supermarket Management 147

Retail TouchPoints

NOVEMBER 19, 2024

workforce the holiday shopping season can be the most strenuous and stress-filled time of year. We have a lot of installations on every floor; there’s Christmas music playing everywhere, so the spirit in the store is very uplifting, very joyous, especially when the children come to see Santa. It’s a lot of fun.” “I

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Department Stores Wholesale Shopping Consumer 334

Retail TouchPoints

DECEMBER 18, 2024

With this integration, were transforming our stores into fast and efficient spaces, said Brian Johnson, COO of The Fresh Market in a statement. This partnership not only shows our dedication to elevating the shopping experience for our guests but also reflects our commitment to supporting our incredible team members.

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Inventory Management Management Marketing Fulfillment 264

Inside Retail

OCTOBER 22, 2024

Jeanette Fenske, director of stores at Woolworths Supermarket, was this year’s distinguished recipient of the Women Leaders in Retail scholarship, supported by the Australian Retailers Association (ARA) and Chief Executive Women. Inside Retail : You have a major role in one of Australia’s largest retailers.

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Supermarket Accounting Management Store Operations 246

Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop.

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Supermarket Shopping Planning Marketing 264

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Supermarket Visual Merchandising Planning Store Operations 272

Retail TouchPoints

AUGUST 25, 2020

DoorDash , best known for restaurant deliveries, is expanding further into the supermarket vertical through partnerships with Meijer , Fresh Thyme and Smart & Final , with plans to add Hy-Vee and Gristedes / D’Agostino “in the coming weeks,” wrote Mike Goldblatt, Head of Grocery and Convenience Partnerships at DoorDash in a blog post.

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Supermarket Fulfillment Location Planning 286

Retail TouchPoints

JULY 16, 2024

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. Stop & Shop is focused on growing through large, multi-year price investments and a stronger customer value proposition, both in stores and online.

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Shopping Supermarket Promotions Location 275

Retail TouchPoints

JANUARY 13, 2023

Albertsons has completed its rollout of an inventory management platform specifically designed for the rapidly changing nature of fresh products, deploying the solution across its more than 2,000 supermarkets in just seven months’ time. In addition, it helps to ensure our customers have access to fresher products when shopping with us.”.

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Inventory Management Grocer Store Operations Supermarket 305

Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 285

Inventory Management Supermarket Store Operations Customer Experience 285

Retail TouchPoints

MAY 4, 2022

It’s no secret that in-person shopping is a multi-sensory experience. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

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Shopping Finance Supermarket Management 304

Retail Gazette

JANUARY 14, 2025

Related Story Booths posts record Christmas sales driven by ‘exemplary’ service 14/01/2025 x 2:42 PM Gemma Lightbody will re-join the supermarket from Marks & Spencer as business unit director for impulse grocery, reporting to McKeon.

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Supermarket Store Operations Shopping ATS 105

Retail TouchPoints

JUNE 10, 2024

Winners and their accomplishments will be featured in an in-depth report in Retail TouchPoints this summer. This year’s Retail Innovator Award winners are: Jill Pavlovich, SVP of Digital Shopping Experiences, Albertsons Companies Kristi Argyilan, SVP of Albertsons Media Collective Roberto Gomez, CEO of Retail (former), Ametller Origen Praveen (..)

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Supermarket Store Operations Management Planning 298

Retail TouchPoints

MARCH 25, 2025

The 570 -store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platforms Carrot Ads solution. This will also simultaneously improve the customer shopping experience through ad tech capabilities that drive ad personalization and make product discovery easier.

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Advertising Fulfillment Grocer Finance 147

Retail Gazette

JANUARY 14, 2025

He spent the last eight years at the UKs third biggest grocer, responsible for its retail and online shopping channels. Gregg’s departure from Asda comes as the supermarket has shuffled its leadership team to satisfy the daily and weekly shopping needs of ordinary working people and their families who demand value.

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Supermarket Grocer Store Operations Returns 105

Retail TouchPoints

APRIL 19, 2023

parent company of the Loblaws supermarket chain, will invest $2 billion Canadian (approximately $1.49 billion ) to improve its network of 2,500 stores in 2023. These capital investments will include 38 new and/or relocated stores and conversions or renovations to nearly 600 more. Loblaw Companies Ltd.,

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Planning Supermarket Shopping ATS 275

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

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Merchandise Store Checkout Supermarket Shopping 296

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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Kiosk ATS Supermarket Location 277

Retail TouchPoints

OCTOBER 31, 2023

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. Supermarket retailer Weis Markets also began working with Invafresh in August 2022.

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Supermarket Marketing Management Shopping 264

Retail TouchPoints

SEPTEMBER 16, 2024

The Tally robots from Simbe will roam the aisles of five Price Chopper/Market 32 and five Tops Friendly Markets stores through January 2025, when Northeast Grocery will evaluate the pilot results to determine next steps that could include expanding the robots’ deployment to other supermarkets.

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Inventory Management Wholesale Supermarket Customer Experience 273

Retail TouchPoints

JUNE 6, 2022

Here are some examples covering the spectrum of diversification, from a continuist perspective to more disruptive cases: In July 2021, John Lewis revealed plans to become a private landlord by building 10,000 new homes over the next 10 years on land currently used as car parks and above Waitrose supermarkets across the UK.

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Supermarket Advertising Store Operations Management 291

Retail TouchPoints

JULY 31, 2024

By the end of August 2024, Albertsons will offer free buy online, pick up in-store services at more than 2,000 supermarkets to Instacart shoppers. Additionally, customers of Haggen Food & Pharmacy , operating across Washington State, can now use Instacart for same-day delivery orders.

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Fulfillment Supermarket Shopping Store Operations 243

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Grocers should also consider ways to show up outside the store and branch outside traditional ways of working.

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Specialty Retailers Grocer Payment Services Outdoor 276

Retail TouchPoints

SEPTEMBER 12, 2024

Register to get access to all six sessions, which will dig into: Trend 1: Economic Forces will Shift Where and How People Shop Early research from Salesforce revealed that most consumers will seek value this holiday season. will add more data and context to where, how and why consumers will shop this holiday season.

Merchant Services 306

Merchant Services Returns Consumer Planning 306

Retail TouchPoints

JANUARY 11, 2024

Aldi has completely eliminated plastic shopping bags from its 2,300+ U.S. stores, a move that the company estimates will prevent nearly 9 million pounds of plastic from going into circulation each year. stores by 2035, building on the supermarket retailer’s use of environmentally friendly refrigerants in more than 600 stores. “As

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Supermarket Shopping ATS Store Operations 264

Retail TouchPoints

JUNE 5, 2023

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We

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Payment Services Supermarket Location Shopping 263

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The post Sustainable shopping: what options are available to retailers?

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Shopping Visual Merchandising Returns Supermarket 162

Retail TouchPoints

FEBRUARY 2, 2023

Giant Eagle will upgrade its category management capabilities across its 216 supermarkets and 274 GetGo convenience stores, allowing the retailer to make more informed decisions about which products are placed where within its stores.

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Management Supply Chain Management ATS Supermarket 288

Retail TouchPoints

AUGUST 28, 2024

This new test concept allows us to pass on lower prices to our customers – it’s a completely different and simplified shopping experience.” The stores, in Windsor, St. The pilot is unchartered territory and while success isn’t guaranteed, our commitment to creating value and meeting customer needs remains unwavering.”

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Grocer Supermarket Planning Retailing Pricing 272

Retail TouchPoints

SEPTEMBER 18, 2023

Stop & Shop has enhanced its in-store googly-eyed Marty robots to alert store associates when items need restocking, as well as detecting, in real time, when items are misplaced. Stop & Shop parent company Ahold Delhaize debuted the robots, which are manufactured by Badger Technologies , in January 2019.

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Shopping Supermarket Store Operations Customer Experience 147

Retail TouchPoints

JULY 5, 2024

real estate assets and Neiman Marcus Group’s real estate assets, creating a $7 billion portfolio of retail real estate in luxury shopping destinations. If that’s the case, it could enable Saks-Neiman’s to provide seamless online and physical store services that other competitors don’t offer.”

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Inside Retail

JUNE 20, 2021

We no longer, as a general rule, expect supermarkets to be physical-only entities. We need to be able to shop these brands 24/7, and Coles knows the only way they can do that is by investing capital.”. times more with Coles in total, than those that only shop in store”. Omnichannel strategy.

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Fulfillment Supermarket Customer Experience Shopping 246

Retail TouchPoints

NOVEMBER 3, 2023

The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. However, by August 2023 , Amazon Fresh expanded its delivery services to non-Prime members and unveiled a new store format, and new store openings appear to be in the works.

Supermarket 264

Supermarket Fashion Location Marketing 264

Retail TouchPoints

FEBRUARY 22, 2024

Value supermarket retailer Grocery Outlet will acquire United Grocery Outlet , a 40 -store chain with a similar business model, to gain a presence in the Southeast. operates more than 460 stores in nine Western and Mid-Atlantic states. Grocery Outlet, based in Emeryville, Calif.,

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Supermarket Planning Consumer Shopping 263

Retail TouchPoints

AUGUST 5, 2020

Now, retailers are urgently focused on making their shopping experience digital, contactless and pandemic-proof. As the pandemic rapidly emerged and tightened its grip on Asia, stores, restaurants and shopping centers closed. The T11 Supermarket in Beijing added staff for delivery and kept the shelves fully stocked.

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Supermarket Returns Shopping Department Stores 264

Retail TouchPoints

MARCH 6, 2024

“We’ve come a long way in our digital journey by launching our app and website powered by Instacart Storefront,” said Alexis Canseco, Manager of Operations at Canseco’s Market in a statement. “As

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Grocer Fulfillment Supermarket Marketing 269