Retail TouchPoints

FEBRUARY 9, 2022

How to Track a Customer’s Bad Shopping Experience. This allows customers to translate the distance of travel into a discount in-store. . In the case of an abandoned shopping cart, the email can also include the items selected and a list of possible reasons why they were unable to complete the purchase.

Shopping 261

Shopping Payment Services Visual Merchandising Customer Experience 261

Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Delivering Exceptional Customer Experiences Collect and use your in-store data. Bad retail is dead.

Customer Experience 277

Customer Experience Dead-Stock Store Layout Point of Sale 277

Inside Retail

AUGUST 26, 2021

Canstar’s latest supermarket review asked more than 2600 consumers about their grocery buying experience across major Australian chains, and Aldi scored highest not just in overall satisfaction rating but also in the quality of produce, store layout, and value for money.

Supermarket 234

Supermarket Store Layout Promotions Consumer 234

Inside Retail

NOVEMBER 3, 2022

Centred around online gaming and Xbox, providing a platform for users to collaborate, engage with immersive experiences to explore, play games with their friends, and shop. Use cases include: Virtual Stores. Immersive shopping experiences brought to life through digital products, interactive content, and store-associate interaction.

Consumer 263

Consumer Store Layout Merchandise Store Fulfillment 263

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

Checkout 263

Checkout Payment Services Store Layout Kiosk 263

Retail TouchPoints

JANUARY 26, 2022

The move aims to take advantage of the fact that more shoppers are working from home, keeping them away from the city centers where most Amazon Go stores are currently located. The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience.

Location 261

Location Store Layout Checkout Planning 261

Inside Retail

DECEMBER 5, 2024

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

Store Layout 248

Store Layout Consumer Shopping Location 248

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

Returns 334

Returns Department Stores Store Layout Fast Fashion 334

Inside Retail

NOVEMBER 7, 2024

Emporium Melbourne presented the ideal location for us to host ANZ’s largest Lululemon store – it’s a premium destination with high foot traffic, allowing us to reach a large audience at a one-stop shopping hub. How do these services align with Lululemon’s vision of providing a premium and personalised shopping experience?

Store Layout 264

Store Layout Accessories Apparel Location 264

Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Purchase behavior in stores also will be linked to online shopping activity.

Payment Services 230

Payment Services Store Layout Advertising Promotions 230

Retail TouchPoints

NOVEMBER 10, 2022

Localized design features: Target will incorporate community-focused elements into each store’s design, from native landscaping outside the store to localized product selections inside. Guests and team members tell us they come to Target because they feel inspired, connected and welcomed.

Fulfillment 261

Fulfillment Store Layout Planning Accounting 261

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. This data can reveal patterns such as popular paths through the store and high-traffic areas and dwell times in front of specific displays or sections.

Inventory Management 261

Inventory Management Payment Services Store Layout Promotions 261

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year. Staffing Considerations.

Consumer 175

Consumer Merchant Services Payment Services Shopping 175

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however. In fact, 50%.

Returns 302

Returns Apparel Store Layout Specialty Retailers 302

365 Retail

SEPTEMBER 29, 2021

From business operations to customer behaviour, store layout is vitally important for many reasons which may seem inconsequential or unnoticeable to the untrained eye. But with retail footfall gradually increasing in the UK , you’ll want to do everything you can to make your store a roaring success. . Sales strategy.

Store Layout 52

Store Layout Supermarket Customer Experience Location 52

Retail TouchPoints

MAY 29, 2024

As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

Checkout 269

Checkout Planning Consumer Store Layout 269

Retail Focus

OCTOBER 30, 2024

By capitalising on the uniqueness of the experience, they attract both local customers and tourists who are eager for a different experience from their traditional flagship store visits. Media outlets often cover the shopping experience as part of cultural events or trends due to the sense of occasion and exclusivity it creates.

Location 246

Location Consumer Store Layout Shopping 246

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Do you foresee one taking precedence over the other during the holiday season?

Consumer 261

Consumer Loss Prevention Fulfillment Shopping 261

Retail TouchPoints

FEBRUARY 15, 2021

Instead, consumers are more likely to embark on fewer but more intentional shopping trips, making more purchases per visit. Affirming evidence came from recent research by CBRE, which found consumers in Italy and Spain spending 10% to 15% more per store visit since reopening. Post-pandemic, leisurely sprees might be left in the past.

Fulfillment 274

Fulfillment Checkout Store Layout Consumer 274

Inside Retail

JUNE 27, 2024

Customers can access products from any channel, enjoying a seamless shopping experience. The company wanted to ensure a consistently great shopping experience anywhere in the world, whether retail or digital. This real-time visibility allows businesses to optimise stock levels, prevent stockouts and fulfil orders efficiently.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

Sporting Goods 293

Sporting Goods Fulfillment Returns Store Layout 293

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 291

Loss Prevention Sporting Goods Customer Experience Store Layout 291

Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Retail Focus

MAY 20, 2024

The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around improving store layouts and designs, upgrading technology and offering enhanced training to colleagues.

Store Layout 147

Store Layout Fashion Returns Shopping 147

Retail TouchPoints

JANUARY 22, 2021

Additionally, grocery retailers are expected to increase their investments in on-site pickup or nearby microfulfillment centers by 35% to keep up with demand, forcing retailers to rethink the standard store layout with BOPIS and curbside journeys in mind.

Payment Services 269

Payment Services Store Layout Fulfillment Consumer 269

Inside Retail

DECEMBER 17, 2023

Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. Customers will remember brands where they had a more positive shopping experience and brands where they did not. Investing in your store and your workforce comes in tenfold at this time.

Shopping 130

Shopping Store Layout Promotions Consumer 130

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

Consumer 307

Consumer Store Layout Customer Experience Checkout 307

Retail TouchPoints

NOVEMBER 23, 2022

As the holiday shopping season approaches, tech-savvy retailers will reassess what video technology offers. A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions.

Merchant Services 284

Merchant Services Shrinkage Store Layout Customer Experience 284

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

Store Operations 274

Store Operations Shipping Fulfillment Store Layout 274

Retail TouchPoints

NOVEMBER 5, 2020

Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. .

Checkout 266

Checkout Store Layout Promotions Accessories 266

Inside Retail

JULY 11, 2024

The NEO counterparts have a higher disposable income, are more progressive, and value quality, brand authenticity, and exceptional shopping experiences. Instant gratification is the main reason for customers in both traditionalists and NEOs to make purchases in-store. – Inconvenient store layout.

Store Layout 147

Store Layout Drop-Shipping Visual Merchandising Customer Experience 147

Retail Focus

AUGUST 20, 2024

In this article, you will see how advanced data analytics transforms store layouts and enhances the shopping experience. Leveraging Customer Behavior Data for Smart Store Layouts Imagine your store layout working as hard as you do. You could even adjust your displays based on peak shopping times!

Store Layout 130

Store Layout Kiosk Inventory Management Retail Trends 130

Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. As we look ahead, AI and hybrid cloud technologies offer robust solutions to the challenges within the retail and consumer goods landscape.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

A1 Retail

OCTOBER 10, 2024

Each year, Sensormatic Solutions retail traffic consulting and analytics group forecasts the global top busiest shopping days, leveraging historical holiday traffic data from its ShopperTrak Analytics solution. Last year, between 21st – 24th Dec UK consumers were tipped to have spent £4.89

Shopping 105

Shopping Store Layout Promotions Consumer 105

Retail Focus

DECEMBER 11, 2024

Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024.

Store Layout 147

Store Layout Shopping Fashion Management 147

Retail Focus

AUGUST 10, 2021

Shops were closed. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. 43% of consumers expect to shop even more online over the next two years, according to a survey by the British Retail Consortium. Rethinking the conventional.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246