Retail TouchPoints

NOVEMBER 22, 2024

. “We’re very excited to launch Amazon Live’s first collaboration with TalkShopLive,” said Wayne Purboo, VP of Amazon Shopping Video in a statement. “TalkShopLive and Amazon Live both lead video commerce in the U.S.,

Shopping 277

Shopping Social Commerce ATS Marketing 277

Retail TouchPoints

APRIL 3, 2025

Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Shopping 257

Shopping Planning Merchant Services Consumer 257

Retail TouchPoints

JANUARY 16, 2025

Target also is promoting Sarah Travis, currently SVP for Roundel and Social Commerce, to EVP, Chief Digital and Revenue Officer. These leadership updates will help us continue to deliver a differentiated shopping experience every day across every channel, said Brian Cornell, Chair and CEO of Target in a statement.

Social Commerce 290

Social Commerce Store Operations Promotions Shopping 290

Retail TouchPoints

JANUARY 13, 2025

Augmented Reality (AR) and Virtual Reality (VR) technologies are revolutionizing online shopping by enabling customers to interact with products in ways previously reserved for in-store experiences. AI-powered insights can make customers feel more confident in their purchases, reducing the likelihood of post-purchase disappointment.

Returns 298

Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. A survey from Atlas VPN revealed that nearly 50% of social media users had fallen victim to online shopping scams.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Retail TouchPoints

JUNE 26, 2025

Gone are the days when consumers exclusively visited retailer websites or apps for their shopping needs. Instead, shopping is diffusing across various platforms, like social media, third-party marketplaces and dedicated niche mobile apps. The distinction between browsing and buying is rapidly dissolving.

Social Commerce 147

Social Commerce Checkout Consumer Shopping 147

Retail TouchPoints

NOVEMBER 12, 2024

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools.

Shopping 264

Shopping Shipping Advertising Fashion 264

Inside Retail

JUNE 23, 2025

As live shopping emerges as retail’s most interactive frontier, brands are racing to meet consumers in the moment on screens, in real time and ready to engage. This new wave of commerce fuses entertainment with instant buying power, reshaping how Australians discover and shop for products online.

Shopping 130

Shopping Beauty and Health Social Commerce Consumer 130

Inside Retail

MARCH 12, 2025

IR: Youve been described as the most knowledgeable person in Australia about TikTok Shop. While TikTok Shop is currently available only in the US, UK and Southeast Asia, what advice would you give to Australian retailers to make the most of the social commerce platform when it eventually launches in Australia?

Social Commerce 162

Social Commerce Marketing Shopping Promotions 162

Inside Retail

APRIL 28, 2025

In the early years of online shopping, bricks-and-mortar retailers were terrified about “showrooming” This was the idea that consumers would browse products in stores – touch them, try them on – and then go and buy them cheaply online. Our research shows that consumers demand a unified shopping experience.

Social Commerce 130

Social Commerce Shipping Consumer Checkout 130

Inside Retail

MAY 5, 2025

An important aspect of building loyalty is making customers feel like part of the brands story, leading back to the power of social commerce and community-driven engagement. The continuing evolution of social commerce One noticeable trend in the world of retail marketing in recent years has been the rise of social commerce.

Social Commerce 130

Social Commerce Marketing Planning Consumer 130

Inside Retail

JULY 3, 2025

Amazon Live, QVC and Whatnot – what do these shopping platforms have in common? They all play in the livestream shopping space, an increasingly popular way for American consumers to purchase goods online. As reported by analytics firm Statista , livestreaming e-commerce generated nearly $682.5 trillion (8.16 trillion (8.16

Shopping 130

Shopping Consumer Marketing Promotions 130

Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Retail TouchPoints

DECEMBER 27, 2024

Make Convenience Your First Priority Above all else, Gen Z values convenience when shopping. Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. The ease of online shopping is partly driven by flexible return policies. Across generations, 24% of online clothing purchases are returned.

Returns 279

Returns Promotions Shopping Shipping 279

Retail TouchPoints

JUNE 10, 2025

However, Gen Z doesn’t shop like their predecessors. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness. Creator-Guided Commerce Social commerce isn’t new, but Gen Z is pushing it into its next chapter: creator-guided buying.

Social Commerce 162

Social Commerce Fast Fashion Advertising Consumer 162

Retail TouchPoints

MARCH 11, 2025

In turn, they were more savvy (even thrifty) while shopping for discretionary goods. CI&T s latest Connected Retail Survey explores whether these behaviors will continue through 2025, and the true impact price has on where and how consumers shop. Mastering Hybrid Shopping in the Social Commerce Era The U.S.

Social Commerce 205

Social Commerce Customer Experience Consumer Location 205

Retail Focus

MARCH 7, 2025

The Rise of Mobile Commerce (M-Commerce) Mobile commerce, or m-commerce, is one of the fastest-growing segments of e-commerce. With smartphones and tablets becoming integral parts of daily life, consumers are increasingly shopping on the go. Challenges in tracking ROI on social media-driven sales.

Social Commerce 130

Social Commerce Payment Services Inventory Management Consumer 130

Retail TouchPoints

JULY 10, 2025

As a result, they will expect shopping journeys to be quick, intuitive and uninterrupted. Social Commerce and Peer-to-Peer Payment Integration Shopping for Gen Alpha will not be confined to websites or physical stores. It will happen organically through social media, gaming platforms and digital communities.

Merchant Services 165

Merchant Services Payment Services Checkout Social Commerce 165

Inside Retail

MAY 5, 2025

These generations shopping journeys across many categories are now heavily influenced by digital, even if the physical purchase occurs within a store or, in the case of a B2B buyer, through a salesperson. The appeal of social commerce lies in its ability to turn inspiration into action in just a few taps. More than 3.8

Consumer 130

Consumer Social Commerce Management Advertising 130

365 Retail

DECEMBER 24, 2024

This trend has had a ripple effect on retail, revitalising urban shopping districts and creating new opportunities for businesses to cater to a more mobile workforce. By 2025, these technologies are expected to integrate more seamlessly with in-store experiences, bridging the gap between online and offline shopping.

Retail Trends 63

Retail Trends Social Commerce Advertising Consumer 63

Inside Retail

JULY 10, 2025

Born into smartphones and social feeds, the generation is rewriting the rules of fashion in the world’s most populous country. They shop with their thumbs, discover with their eyes and influence their friends. The social commerce flywheel But Myntra FWD isn’t just about inventory. It’s Gen Z.

Social Commerce 130

Social Commerce Fashion Consumer Shopping 130

Retail TouchPoints

NOVEMBER 7, 2024

Brands should use this time to create campaigns that focus on building emotional connections to better resonate with consumers and ensure they remain top-of-mind when consumers are ready to shop. Customers were invited to resell past purchases, creating a circular shopping experience.

Marketing 278

Marketing Promotions Consumer Advertising 278

Inside Retail

DECEMBER 4, 2024

For 80 to 1,100 Snap Tokens— users can shop designer collections from Valentino, Prada and Miu Miu for their Bitmoji avatars. Snapping a bargain Patrons of Prada or Miu Miu will struggle shopping in-store to purchase much under $1000. And in December, Valentino added new styles to the Bitmoji offering.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

FEBRUARY 19, 2025

The rising middle class and the government’s support are among the factors that help to increasingly digitalize all commerce in China. This market also is responsible for the world’s largest online shopping day. Advanced data analytics has been a major force that has helped Chinese marketplaces excel.

Social Commerce 147

Social Commerce Consumer Promotions Marketing 147

Inside Retail

FEBRUARY 20, 2025

Single customers will continue to shape new shopping priorities through their individual lifestyle choices. Digital commerce is crucial in the singles economy, with 90 per cent of Singles Day sales coming through mobile devices. This move is more than just a trend, it indicates a fundamental market transformation.

Social Commerce 130

Social Commerce Consumer Marketing Accounting 130

Retail TouchPoints

NOVEMBER 15, 2024

In a move to double down on the equity of its flagship brand, Qurate Retail Group — parent company of QVC , HSN , Garnet Hill , Grandin Road , Ballard Designs and Frontgate — is rebranding as QVC Group as it looks to expand its presence in the realm of live social shopping. “Live social shopping is a natural evolution for us.

Shopping 264

Shopping Social Commerce Marketing ATS 264

Retail TouchPoints

DECEMBER 11, 2024

The holiday shopping season appears to start earlier each year, with Black Friday and Cyber Monday deals extending for weeks and retailers constantly competing for consumers attention. Additionally, the checkout process must remain consistent whether consumers are shopping in-store, online or using the retailers app.

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Point of Sale Checkout Returns Shipping 274

Inside Retail

JANUARY 16, 2025

However, research conducted by the financial services institution HSBC confirmed that as the average price of personal luxury goods increased by 52 per cent in Europe since 2019, with similar price hikes across the globe, the number of consumers shopping for these products decreased.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

A1 Retail

JULY 2, 2025

From social commerce and sustainability to licensing, merchandising and consumer psychology, the sessions offer buyers and brands a holistic view of where retail is headed, and how to stay ahead of it.

Marketing 87

Marketing Social Commerce Visual Merchandising Employee Engagement 87

Inside Retail

JUNE 17, 2025

With social commerce on the rise, could EOFY ever drum up the big sale energy of Black Friday? In just over a decade, Black Friday has overtaken Boxing Day as Australia’s favourite shopping event. It doesn’t have to be a mad and frenzied shopping spree. So, what’s a more effective emotional hook?

Social Commerce 147

Social Commerce Shopping Marketing ATS 147

Retail TouchPoints

MARCH 5, 2025

Target also is planning additional brand partnerships, such as the recently announced shop-in-shop deals with Warby Parker and Champion along with its long-time Disney partnership.

Planning 179

Planning Inventory Management Consumer Shopping 179

Small Biz Trends

JULY 13, 2025

Key Takeaways Customer-Centric Focus: Successful eCommerce businesses prioritize understanding and addressing customer preferences to create personalized shopping experiences. It’s about understanding your audience, mastering marketing strategies, and creating an exceptional shopping experience.

Payment Services 96

Payment Services Checkout Inventory Management Advertising 96

Retail TouchPoints

JULY 14, 2025

BLCK , a live shopping channel designed for streaming TV, will air creator-led shoppable product shows and interactive deals across platforms including Roku, Fire TV, Apple TV and Google TV during the all-important holiday season. All products offered on BLCK will carry a “Black Friday.

Shopping 147

Shopping Advertising Promotions Social Commerce 147

365 Retail

JANUARY 7, 2025

Original research of over 1,000 shoppers by RTS showed that on average Millennials made 21 purchases on TikTok in the last 12months compared to the 20 items bought on the social platform by Gen Zers. On Day 1, TikTok Shops Nora Zukauskaite joins consumer champion Martin Newman for a fireside chat to discuss social commerce in 2025 and beyond.

Social Commerce 63

Social Commerce Shopping Consumer Promotions 63

Retail TouchPoints

OCTOBER 17, 2024

It redefines how consumers shop and discover our trend-driven, premium product assortment, by forging powerful partnerships with creators who shape sneaker culture and fashion trends.” This is an immersive program bringing basketball culture to fans, sneaker enthusiasts and local communities. ”

Marketing 288

Marketing Accounting Location Fashion 288

Small Biz Trends

JULY 5, 2025

Mobile Commerce Importance: Over 50% of online transactions are made via mobile devices, emphasizing the need for responsive website design and mobile-friendly shopping experiences to enhance customer satisfaction and conversion rates. Moreover, social media impacts consumer behavior significantly.

Payment Services 101

Payment Services Consumer Shopping Checkout 101

Retail TouchPoints

NOVEMBER 25, 2024

Vaccarella is no stranger to retail — Bogg has wholesale partnerships with Dick’s Sporting Goods and Bass Pro Shops , among others — and she has mastered a model in which the brand develops exclusive designs tailored to each partner’s shopper base. RTP: What’s next in terms of further retail expansion and brand growth?

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Wholesale Advertising Sporting Goods Marketing 275