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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Personalized Customer Experiences Customers today expect a personalized shopping experience. Personalization can take many forms, from customized product recommendations to special offers based on past purchase behavior. Retail businesses that tailor their interactions to individual preferences can build stronger relationships.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. Grocery shopping experiences will become more specialized. To retain their customers, grocers will provide unique and personalized online shopping experiences that foster customer loyalty — or else go out of business.

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How Temple & Webster plans to use AI, private labels to reach $1b in sales

Inside Retail

However, in this macroeconomic environment, customers are particularly responsive to a high-value offering. “We Customers start caring about every dollar they spend, do more research and are looking for value. About 70 per cent of what we sell is drop-ship, so there’s no inventory.

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Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs. Understanding these changes and adapting effectively is crucial for retailers who aim to capitalize on this annual shopping event.

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Loylogic launches unique new loyalty point affiliate programme

Retail Focus

Dezerved is a brand new online marketplace launched by Loylogic to connect loyalty programmes and previously closed-off communities of high-earning individuals with exclusive offers from some of the most luxurious brands in the world. No move underlines this point better than the launch of Walmart+ by America’s largest retailer, Walmart.

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Best of 2024: Clintons new owner’s plans for the card retailer that refuses to fold

Retail Gazette

At its peak, it was the clear greetings card market leader with over 1,000 stores and a presence in almost every major British town, but a n influx of internet rivals alongside the growing popularity of Card Factorys value offer resulted in the retailer losing its grip on the industry.

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Black Friday & Cyber Monday 101

Independent Retailer

While there certainly will be bargains offered, and there are still shoppers that plan their budgets and schedules around the discount event, overall, the joy of BFCM has been diluted, according to LoyaltyLion ’s most recent survey. consumers and asked them how they perceive BFCM and the shopping experience during this time.