Retail TouchPoints

DECEMBER 31, 2024

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. For example, optimizing where each return shipment is routed can minimize shipping costs, prevent cross-border shipments and even enable you to route items to stores low in stock or with higher demand.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail TouchPoints

JANUARY 17, 2025

Thats where our expertise lies not with the business traveler, not duty-free airport shops, said Shaw. She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. RTP: How will Starboard be supporting these resort retail shops?

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

APRIL 1, 2025

The site was operated as a B2B2C marketplace where participating local Goodwills would list items on the site and ship the inventory directly to customers. You can also keep supporting Goodwill by shopping at your local Goodwill store. All outstanding orders from GoodwillFinds will still be fulfilled, according to the website.

Thrift Store 267

Thrift Store Shipping Fulfillment Consumer 267

Retail TouchPoints

JANUARY 2, 2025

Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. In the first half of 2024, we tracked that order volume grew for both TikTok Shop (35%) and Shein (63%).

Consumer 289

Consumer Shipping Shopping Marketing 289

Retail TouchPoints

NOVEMBER 20, 2024

The new ecommerce platform, called Santa’s Gift Shoppe , was developed exclusively for USPS Operation Santa letter adopters to make it easier for participants to shop for the perfect gift and ship it from the comfort of their homes with just a click.

Shipping 276

Shipping Fulfillment Planning Shopping 276

Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

Drop-Shipping 284

Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

MARCH 27, 2025

Imagine a customer shopping for a product who wants to check if its in stock, apply a discount code and explore shipping options for another already posted order all in one conversation. Lets return to the example of shopping for a product. Issues that may be slightly more complicated are usually routed to human agents.

Payment Services 147

Payment Services Shopping Returns Customer Experience 147

Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. These customers receive an alert that they can either get the shoes shipped to them or pick them up in a brick-and-mortar store.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping 280

Shipping Drop-Shipping Returns Comparison Shopping 280

Retail TouchPoints

NOVEMBER 19, 2024

Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants. Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen.

Merchant Services 272

Merchant Services Shipping Shopping Customer Experience 272

Retail TouchPoints

NOVEMBER 13, 2023

brick-and-mortar fleet, which also includes another flagship in New Jersey’s American Dream mall , as well as 452 shop-in-shops at Macy’s stores across the country. Retail Group , and also plans to open airport and cruise ship locations next year. The 11,000-square-foot store is the latest addition to the retailer’s growing U.S.

Shipping 278

Shipping Shopping Location Planning 278

Retail TouchPoints

DECEMBER 16, 2024

Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout. Our customers often tell us that shopping with us feels like shopping with family.

Payment Services 278

Payment Services Checkout Shipping Shopping 278

Retail TouchPoints

OCTOBER 23, 2024

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation. The bulk of the program will be shut down by Dec.

Merchant Services 261

Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

DECEMBER 17, 2024

Through the connection with Omni, the Maven chatbot is able to handle a broad range of customer inquiries directly, including complex requests such as shipping status, order changes, cancellations, returns and exchanges. Related Reading: How AI Assistants are Already Reshaping Shopping

Fulfillment 261

Fulfillment Shipping Returns Shopping 261

Retail TouchPoints

FEBRUARY 14, 2025

However, 70% of consumers prefer shopping with specialized marketplaces over their mass counterparts, according to Boston Consulting Group. To that end, 35% of survey respondents said selling on marketplaces allows them to offer faster and more cost-effective shipping.

Fulfillment 216

Fulfillment Shipping Advertising Management 216

Retail TouchPoints

JANUARY 23, 2025

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. If you’re 25 years old, your relationship with ecommerce is fundamentally different than if you grew up shopping in stores.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. In October 2024, digital grocery shopping jumped 28% YoY compared to October 2023. massive parts shortages and shipping blockades).

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Retail TouchPoints

DECEMBER 27, 2024

Make Convenience Your First Priority Above all else, Gen Z values convenience when shopping. Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. The ease of online shopping is partly driven by flexible return policies. Across generations, 24% of online clothing purchases are returned.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 358

Shopping Grocer Home Furnishings Drop-Shipping 358

Retail TouchPoints

MARCH 14, 2024

Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Taking advantage of the balmy Florida weather, Bal Harbour Shops pioneered the idea of an open-air shopping mall. Matthew Whitman Lazenby and his family have never dreamed small.

Shopping 299

Shopping Consumer Drop-Shipping Shipping 299

Retail TouchPoints

OCTOBER 10, 2023

The National Basketball Association’s Charlotte Hornets have debuted a Virtual Fan Shop that will allow fans to interact with each other virtually as well as browse and purchase fan gear that will then be shipped to their home in the real world.

Shopping 261

Shopping Shipping Accessories Apparel 261

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

NOVEMBER 21, 2024

Have you started your holiday shopping yet? shopping population is fairly divided on what their budgets will look like this year: 33% say they’ll spend less, 43% will spend about the same, and 24% will spend more. For example, the dockworker strike ended quickly, but still caused shipping backlogs.

Advertising 274

Advertising Finance Shipping Planning 274

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. As more people opt for the convenience of online shopping, the ease with which packages can be stolen has become a significant risk. Our recent research reveals that over a third of U.S.

Fulfillment 274

Fulfillment Consumer Customer Experience Checkout 274

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

MAY 9, 2023

Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps.

Shopping 310

Shopping Accessories Accounting Apparel 310

Retail TouchPoints

FEBRUARY 23, 2023

And these capabilities are available with little to no upfront investment in inventory and no obligation to manage the picking, packing and shipping of the products. One may look to the massive adoption of livestream shopping that has occurred in China over the past several years for cues. But that would imply that the U.S.

Marketing 358

Marketing Shopping Consumer Target Market 358

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — The store continues to endure as the centerpiece of the vast majority of shopping journeys, and Bruno’s experience makes him ideally suited to help retailers prioritize their technology and experience strategies.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Inside Retail

JANUARY 6, 2025

Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. As costs to shop for everyday essentials have soared, shoppers are looking for new ways to save, which has led to greater demand for products in categories like pet, baby and more on the Amazon platform.

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Inside Retail

DECEMBER 9, 2024

Oroton: Rated excellent for returns in premium segment Among the appreciated aspects of Orotons return process is the inclusion of a prepaid shipping label, similar to The Iconic. Like Bed Threads, The Iconics packaging also has a sealing strip for convenient repacking.

Returns 278

Returns ATS Drop-Shipping Department Stores 278

Inside Retail

MARCH 10, 2025

Its not just about numbers; the diversity of migrants also creates opportunities to reshape tenant mixes in Australias shopping centres and retail strips. Traditionally, this strong population growth would have transformed Australias retail landscape, with new and large shopping centres built to meet increased demand.

Marketing 200

Marketing Shopping Supermarket Consumer 200

Inside Retail

MARCH 24, 2025

The Australia Post eCommerce Report 2025 broke down the shopping habits, preferences and values that will define each generation’s spending into the next year and beyond. Generation Alpha are true digital natives, and as this generation matures, their online shopping habits will likely differ from previous generations, explained Starr.

Consumer 130

Consumer Shipping Returns Target Market 130

Inside Retail

OCTOBER 20, 2024

The festive season is just around the corner, and despite economic challenges, Australian retailers have plenty of reasons to feel optimistic about this year’s peak shopping period. Meet these demands by offering seamless checkout experiences and competitive shipping rates. Start Shipping Today. Start preparing now to win big.

Shipping 130

Shipping Checkout Fulfillment Accounting 130

Retail Focus

APRIL 1, 2025

In a world where consumers can shop from virtually anywhere, ecommerce is no longer limited by geography. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Challenges to Consider Of course, expanding internationally isnt without its challenges.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 289

Discount Store Shopping ATS Payment Services 289