Retail TouchPoints

JANUARY 4, 2022

It’s an important secondary market for returned goods, helping retailers reduce waste and recover cost, especially as returns increase in step with ecommerce growth. Here’s how brands can marry sustainability with returns optimization to get better ROI out of what they’ve already invested in — chiefly, their products.

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Inside Retail

JANUARY 15, 2023

These are some common factors that motivate players to continuously return to achieve milestones. Currently, disposing of unwanted clothing items means many pieces end up in local landfills, thrift stores or shipped to developing countries. In an effort to connect with a portion of an estimated user base of 58.8

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I Vend

APRIL 22, 2024

Thrift shopping continues to grow in popularity, particularly with millennial and Gen Z shoppers. For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators.

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Retail TouchPoints

OCTOBER 4, 2022

Goodwill is the OG of thrift stores,” said Matthew Kaness, a retail OG in his own right, who recently joined as CEO of GoodwillFinds.com. With the scale of the of the operation — $4 to $5 billion a year, mostly store-based — it feels like the giant has woken up and is now looking to take its rightful place. The OG Advantage.

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Retail TouchPoints

MARCH 27, 2024

Purchasing secondhand online also opens up this world to many new consumers who had found thrift stores unappealing or intimidating, and much of that tech is just at the beginning of its journey as well. “A

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I Vend

APRIL 2, 2025

Omnichannel Integration Your customers no longer differentiate between shopping online and in-store and often want to use a blend of channels within the one transaction such as ordering online and collecting in the store (click and collect), buying online and returning in the store (BORIS) or ordering in-store for home delivery.

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Inside Retail

AUGUST 28, 2022

The rest can be returned to the sender or recycled responsibly. But, after 10 or 15 years, we can be inspired by Marie Kondo to reorganise our lives and that custom-made item gets sent to the thrift store – because in our minds it’s too good to throw away.

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