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How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing

Retail TouchPoints

In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. Reward Your Most Loyal Customers.

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Unwrap Holiday Growth: The Top Benefits of Joining an External Loyalty Program this Season

Retail TouchPoints

These networks enable targeted marketing, allowing retailers to deliver personalized offers that boost conversion rates. By leveraging shared infrastructure and marketing resources, retailers can avoid hefty investments in independent campaigns, implement quickly and modify program implementation on the fly.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

With high-quality address data, retailers avoid the financial burden of undeliverable mail, unnecessary returns and address correction fees. Powering Up Customer Outreach and Targeted Marketing In addition to operational benefits, clean address data enhances customer outreach and engagement.

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The consumer preferences driving the next generation of e-commerce

Inside Retail

Retailers who understand the specific needs of each generation can tailor their marketing, product offerings and pricing strategies to match those preferences. From Gen Z to Alpha While Generation Z and millennials have been lucrative target markets for many retailers, the next big opportunity lies in the younger generation, Generation Alpha.

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Hitachi Vantara Offers Retailers Lidar-Based Grab-and-Go Self-Checkout

Retail TouchPoints

These sensors are programmed to know when a product gets picked off a shelf, when it is returned or when it leaves the store. Hitachi’s automated shop technology uses lidar (light detection and ranging) sensors instead of relying on cameras and video. Using lidar allows for installations that are both compact and unobtrusive.

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Boux Avenue back in the black, bolstered by M&S and Next tie-ups

Retail Gazette

Boux Avenue chairman Theo Paphitis credited an elevated product range and third-party partnerships for the lingerie operators return to profit. The business recorded a return to the profit in the year to March 2024, up over 2m on the previous year and 7m over the last two financial years in EBITDA terms.

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From Boomers to Zoomers: What each generation wants from e-commerce deliveries

Inside Retail

Further, with 33 per cent of Gen Z often having to return items, it’s a good idea to review your returns policy and make sure it’s as customer-friendly as possible. Half of Gen Z will avoid using retailers that don’t offer an express option, so make sure to add this to your delivery mix.

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