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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

Retail TouchPoints

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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How Ecommerce Tech Can Reduce the Environmental Damage it Caused in the First Place

Retail TouchPoints

Mitigating Returns. Product returns in particular represent a huge portion of the negative impact that ecommerce has on the environment. When a consumer returns an item, that’s two legs of shipping — and the concomitant environmental impact — that essentially occurred for naught. This is particularly true for clothes.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. RTP: What impact do returns have on supply chain costs? We’re now battle-tested.”

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Purple Names Supply Chain Veteran as COO

Retail TouchPoints

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. In his current position, Haynor was directly responsible for North American supply chain operations in addition to end-to-end supply chain for the industrial business group. “As

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What COVID-19 Supply Chain Disruptions Teach Us About Procurement

Retail TouchPoints

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Companies will face a number of challenges as they look to return to normal once the worst of the current crisis has passed. The second truth, of course, is that you can never have too much toilet paper.

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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

Make returns seamless: An efficient, cost-effective returns management system increases customer satisfaction (and the likelihood of repeat purchases) and reduces the financial impact of returned items, thereby improving your bottom line.

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