Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers.

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Retail Focus

FEBRUARY 24, 2025

For example, a study by IHL Group found that retailers lose $1 trillion annually due to overstocks, out-of-stocks, and returns. This data helps retailers optimize store layouts and marketing campaigns. This not only improves operational efficiency but also enhances customer satisfaction.

Management 130

Management Consumer Store Layout Customer Experience 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Simplify Returns and Transfers: If a product is out of stock at one location, a centralized system can facilitate inter-store transfers or online fulfillment, ensuring a seamless customer experience. With access to accurate, up-to-date information, retailers can make informed decisions that positively impact business outcomes.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Inside Retail

SEPTEMBER 3, 2024

In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers. Price optimisation AI assists you in setting competitive prices that attract customers while maximising profits. Loss prevention: Employs advanced surveillance techniques to detect and prevent shoplifting.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

FEBRUARY 15, 2021

Now, as retailers engage in a staggered return to business activity, and as lease renewals approach, tenants and owners are back to the drawing board, considering their strategy for the coming months. The in-store experience remains a crucial part of consumer expectations.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Inside Retail

JUNE 21, 2024

From one analyst’s perspective, the Australian mergers and acquisitions landscape is considered to be relatively subdued, but there are signs that confidence in the market is returning. Investors are not seeking for their funds to be returned to them without any assets or growth to show for it,” Hough said.

Store Layout 278

Store Layout Returns Fashion Marketing 278

Inside Retail

JUNE 27, 2024

By consolidating the systems into a central order management hub, Eileen Fisher empowered sales associates to locate any item in a specific size or colour and arrange for shipping from the nearest store or warehouse to a customer’s home.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout 289

Store Layout Consumer Customer Experience Returns 289

Retail Focus

MAY 20, 2024

The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around improving store layouts and designs, upgrading technology and offering enhanced training to colleagues.

Store Layout 148

Store Layout Fashion Returns Shopping 148

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. While the report primarily focuses on how AI can optimize store layouts and marketing strategies, there is an underlying message on data security.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Inside Retail

SEPTEMBER 26, 2022

Online sales, favoured during lockdowns, might have been expected to decrease as life returned to normal, however, the research showed the trend endured, accounting for 3 per cent of total sales in 2019 to 6 per cent in 2021. NellyRodi said second-hand fashion will soon develop in the menswear department, also requiring layout adjustments.

Department Stores 130

Department Stores Store Layout Fashion Returns 130

Inside Retail

DECEMBER 5, 2022

By design, Christmas is an explosion of sensory stimuli designed to fire all at once: colour, sparkle, lights, crowds, queues, music, extended product lines, changes to store layouts and pricing. What do I need to return gifts – the future returns process only adds to my to-do list.”. What if I get it wrong?

Store Layout 130

Store Layout ATS Returns Shopping 130

Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store.

Payment Services 273

Payment Services Store Layout Fulfillment Consumer 273

365 Retail

JANUARY 16, 2025

In the same way exclusive bingo rooms online carefully organise their games to enhance user interest, small retailers can design distinct areas in-store to showcase new arrivals or seasonal exclusives, driving foot traffic and sales. Coupling in-store organisation with a cohesive digital presence strengthens brand appeal.

Payment Services 52

Payment Services Store Layout Kiosk Checkout 52

Retail Focus

AUGUST 10, 2021

Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. Adopting this technology will reduce service and transaction times, ultimately helping aid store management, staffing levels, marketing, product ranging decisions and the wider customer experience.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Inside Retail

JULY 6, 2021

Yeung added that there will be a refresh of the existing store layout in some locations to better serve shoppers. “We We need to continue reinventing ourselves in terms of store fitout, stock configuration, to serve our customers.”. Baby steps .

Payment Services 246

Payment Services Store Layout Management Location 246

Retail TouchPoints

JUNE 7, 2024

Formula: The number of damaged shipments/the total number of shipments Why It’s Important: Whether a retailer is expecting a pallet of goods to a store or a customer is expecting a delivery directly from the retailer, when a package or pallet is delivered damaged there are financial and customer satisfaction repercussions.

Inventory Turnover 274

Inventory Turnover Shipping Store Layout Management 274

Retail Gazette

NOVEMBER 3, 2024

We have also refreshed our Local store layouts and rebalanced space, increasing the number of products in store by 7% and adding more food on the move products – the primary mission of most convenience shoppers. When you’re shopping in Sainsbury’s Locals, you can be sure of excellent value, quality and choice.

Grocer 59

Grocer Store Layout Supermarket Value Offer 59

Inside Retail

DECEMBER 10, 2024

According to Bernardi, Flying Tiger Copenhagen has three distinct characteristics that comprise its efficient and effective marketing strategy: its rotating product range, its maze-like store layout and its prime real estate.

Marketing 130

Marketing Store Layout Location Returns 130

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

OCTOBER 27, 2021

Retail TouchPoints (RTP): How would you describe consumers’ comfort level returning to stores, and how will this change or evolve leading into the peak of the holiday season? RTP: Do you have any closing tips or recommendations for retailers as we head into 2022?

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

Retail Gazette

MAY 16, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Currys director of stores Matthew Speight said: “We’re committed to our omnichannel offering, and know our customers love our stores and our tech experts.

Customer Experience 115

Customer Experience Store Layout Returns Shopping 115

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Even Store Shelves Will Reflect the Need for Safety.

Fulfillment 162

Fulfillment Returns Store Layout Department Stores 162

Retail Focus

MAY 1, 2024

The new store concept’s features include: Immersive Shopping Journey: A modern and streamlined approach to store layout via an intuitive shopping journey that encourages discovery and easy navigation.

Store Layout 148

Store Layout Checkout Shopping Planning 148

Retail Focus

JANUARY 12, 2023

A strong brand identity helps to create a cohesive look and feel for the pop-up store, which can help to establish the brand’s image and values in the minds of customers. This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

JUNE 1, 2020

Long, uniform aisles with tall, tightly packed shelves was, for a long time, the standard model for in-store retailing. For me, a store layout, just like an e-Commerce web site layout, should be customer-centric at its heart. Adding layers to enhance service, ease and value can be extremely powerful.

Shopping 200

Shopping Store Layout Consumer Checkout 200

365 Retail

MAY 22, 2024

The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around improving store layouts and designs, upgrading technology and offering enhanced training to colleagues.

Store Layout 111

Store Layout Fashion Returns Shopping 111

365 Retail

JULY 26, 2022

Be that the ability to mobilise for changing store layouts quickly, managing and maintaining diverse equipment, or adapting to changing footfall demands. . As store layouts get bigger, they replace the requirement for deploying expensive, inflexible, and time-consuming equipment like cherry pickers and scaffolding.

Store Layout 119

Store Layout Management Customer Experience Consumer 119

I Vend

MARCH 9, 2022

After two years of lockdowns and closed stores, restrictions seem to be over in many countries. Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Wiser

AUGUST 13, 2019

Loyal customers are returning customers, and they’re the ones who will leave with more items in their baskets. Innovate Your Store Layout. Your store layout can also support your efforts to increase basket size. Where are your top-performing categories located within the store?

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. So inventory management is essential.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Wiser

APRIL 26, 2022

Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased. Customer experience will also improve, leading to an increase in returning shoppers. The same can be said for carefully planned sales and clearance events.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Inside Retail

JUNE 30, 2021

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Inside Retail

DECEMBER 17, 2023

This can take the form of communicating with consumers the ways to extend the life of items, creating budget-conscious gift guides or DIY gift ideas, or being upfront about the cost of returns or choices for delivery. Investing in your store and your workforce comes in tenfold at this time.

Shopping 130

Shopping Store Layout Promotions Consumer 130

Inside Retail

OCTOBER 10, 2023

It’s noticeable how few of the major retailers have invested in their stores. M&S, Sainsbury’s and Carrefour look tired and there seems to be a lack of both investment in and thinking on core retail principles, such as store layout and merchandising. Plenty of food for thought for Australian retailers.

Supermarket 130

Supermarket Store Layout Checkout Advertising 130

Wiser

NOVEMBER 7, 2022

Optimize Your Store Layout and Shelf Space. One of the most important aspects to pay attention to when analyzing your shopper research is the customers that are leaving without making purchases or returning often. What is keeping them from your store? Why are they leaving empty-handed?

Store Layout 146

Store Layout Promotions Checkout Shopping 146