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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

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Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Comparable sales of major retailers and specialty stores were up by 11.2 Excluding CBD-located centres, mall foot traffic is up by 16 per cent. “We

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5 Ways To Rein In Costly Online Returns

Retail TouchPoints

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Japan’s retail sector faces challenges amid weak consumer confidence

Inside Retail

per cent, a return to more normal historical trends after a 5.6 Unlike the narrow department store sector, the second half performance did not see a material decline in growth because the broader set of retailers for the most part are not so dependent on tourism. per cent compared with the same month a year ago.

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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

As foot traffic returned, we rapidly expanded into mass grocery, petrol and convenience; channels like Woolworths, Coles, Ampol, Coles Express and thousands more independents and specialty stores. In what ways has it returned to “normal”? DK: Yes, and it brought a huge opportunity.

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WSJ: Amazon Mulls Closing Unprofitable Businesses, Stores in Cost-Cutting Measure

Retail TouchPoints

Additionally, Amazon has shut many of its physical stores aside from grocery, including bookshops and specialty stores, even though the retailer had a growth plan to nearly double its store footprint, according to people familiar with the plans.

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How technology has radically enhanced the consumer experience

Retail Times

There’s a quaint charm to the shopping experiences of yesteryear, when consumers would take a gentle stroll into town to visit various specialty stores to pick up their necessities.