Retail TouchPoints

AUGUST 22, 2023

It took a couple of years to push through the INFORM legislation aimed at reducing ORC, and during that time thousands of stores closed because shrinkage became unacceptable. As the losses from ORC soared into the tens of billions across the U.S.,

Payment Services 246

Payment Services Accounting Shrinkage Consumer 246

Cisco Retail

MAY 25, 2022

Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Losses can occur through theft, breakage/spoilage, administrative errors, supplier fraud (shorting orders), returns fraud (artificially inflating inventory), and more.

Loss Prevention 142

Loss Prevention Shrinkage Returns Point of Sale 142

Inside Retail

JANUARY 30, 2024

These technologies are helping retailers achieve efficiencies in operational functions including staff deployment and management, customer service, shrinkage reduction and lifecycle pricing. It can spot if a cashier is discounting more than other employees, or if their level of returns or refunds is higher than the store average.

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail Gazette

JANUARY 23, 2025

His return comes at a critical time for the retailer, which saw its festive sales plummet this year, including a 7.3% However, with Poundlands sales continuing to decline , Williams return signals a renewed effort to turn the business around. drop in like-for-like sales in the three months to 31 December and a 3.6%

Shrinkage 105

Shrinkage Grocer Returns Marketing 105

I Vend

FEBRUARY 6, 2023

Reduce spoilage and shrinkage – carrying excess stock of perishable or seasonal items risks those goods becoming unsaleable (except, perhaps at a large discount). Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage. Smart retail technology for inventory management can reduce both these risks.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

I Vend

MAY 8, 2024

Loyalty and promotions – liquor retailers want to create loyal customers who return to the store for all their alcohol purchases. Add to this the fact that liquor retailers must hold a wide range of items to attract shoppers, and the fact that wine and liquor is a prime target for shrinkage and the issue is further compounded.

Shrinkage 91

Shrinkage Inventory Management Payment Services Point of Sale 91

Wiser

APRIL 23, 2019

Shrinkage – Shrinkage occurs when a product is lost due to employee theft, shoplifting, or another unknown reason. . Employee errors – Store associates may make an error when entering data, processing returns, or picking inventory to fulfill an online order. .

Shrinkage 100

Shrinkage Inventory Management Fulfillment Location 100

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Supply chain management – managing supplier purchasing more efficiently can generate significant bottom line returns. So inventory management is essential.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

Create value across the business: Effective retail technology delivers returns across the entire business. Many retailers see a 4x return on their initial investment within a few months, thanks to broad applications spanning store operations, supply chain, e-commerce, and vendor relationships.

Inventory Management 111

Inventory Management Shrinkage Promotions Store Operations 111

I Vend

AUGUST 6, 2023

Customer data tracking can show who responds best to which promotions, what drives loyalty customers , and how customers use different channels , helping you to create marketing campaigns that get maximum response and drive the best return on your investment. This can inform product selection, supplier selection and returns processes.

Point of Sale 96

Point of Sale Inventory Management Shrinkage Promotions 96

Nvidia

JANUARY 13, 2022

and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”. NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

VMS

DECEMBER 7, 2021

The benefits, note Bissell, are many: “No fitting rooms means dramatically reduced shrinkage. Then, there’s the accuracy of our imaging technology, which means better ‘virtual fits’ which, in turn, means far fewer returns.”. Plus, with no fitting rooms and fewer—or no—checkout counters, a store’s total footprint can be much smaller.

Shrinkage 86

Shrinkage Visual Merchandising Checkout Returns 86

Wiser

JANUARY 12, 2021

Doubling the wholesale cost allowed retailers to take into account fixed and variable costs, such as coupons, theft, returns, and other common margin-eaters while still turning a profit. What is a “desirable” rate of return differs for each retailer, and also has to be set with an eye on competitor pricing.

Wholesale 78

Wholesale Shrinkage Markdowns Returns 78

Retail Assist

OCTOBER 16, 2024

Challenge 3: Returns and Reverse Logistics Efficiently handling returns, and recapturing value through reverse logistics , is essential for both customer satisfaction and business profitability. This includes tracking, restocking, refurbishing, and in some cases, disposal of returned products.

Inventory Management 52

Inventory Management Management Shrinkage Returns 52

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Mass Relators

MARCH 7, 2024

We expect to continue our momentum in 2024 by delivering value for customers, investing in associates and generating attractive and sustainable shareholder returns.” ” For the full year, Kroger said total company sales were $150.0 billion in 2023 including $2.7 billion from the 53rd week, compared to $148.3 million to $4.8

Shrinkage 52

Shrinkage Returns Promotions Customer Experience 52

Retail Times

MARCH 30, 2021

Between shipment variances, misplaced products, returns, and stolen goods, retailers find that the inventory numbers they have on paper (or on screen) often don’t match what they have in their stores. For more information on how to reduce shrinkage, see our previous post on beefing up security and preventing loss in your store.

Merchant Services 98

Merchant Services Inventory Management Management Shrinkage 98

Inside Retail

AUGUST 27, 2023

We’re confident that we can continue to hit the lowest price in the market, and make good margins which are appropriate for our shareholder returns. While value for money is undoubtedly a large focus for retailers moving forward, stamping out shrinkage is another. Labour, leases, and clearance stock So, what are those levers?

Shrinkage 130

Shrinkage Dead-Stock Department Stores Apparel 130

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

Inside Retail

NOVEMBER 15, 2022

An environmentally-friendly paper protection product can also drive a substantial reduction in returns because there is less damage to goods inside the package and less shrinkage, thanks to the boxes being glued rather than taped shut, making it easier to detect tampering.

Drop-Shipping 246

Drop-Shipping Shipping Dead-Stock Shrinkage 246

Retail Geek

NOVEMBER 30, 2021

Rob returns to the show for the third time ( EP249 and EP110 ) to talk about November, and especially cyber week e-commerce sales. we saw a shrinkage of 6% of product catalogs so retailers are being conservative. Rob Garf ( @retailrobgarf ) is VP and GM, Retail at Salesforce. First cyberweek in the u.s.

Shipping 52

Shipping Consumer Shopping Promotions 52

Star Miconics

APRIL 12, 2024

Modern Labeling Technology The teams at these shops must ensure they work accurately; mistakes and shrinkage can account for 4-10% of inventory loss. Café and Coffee Shop Sticky Label Printer ROI Investing in a high-quality sticky label printer can yield substantial returns for your café or coffee shop.

Shopping 59

Shopping Shrinkage Kiosk Returns 59