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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

Returns 334
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Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Comparable sales of major retailers and specialty stores were up by 11.2 Excluding CBD-located centres, mall foot traffic is up by 16 per cent. “We

Returns 264
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5 Ways To Rein In Costly Online Returns

Retail TouchPoints

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

Returns 225
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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. In what ways has it returned to “normal”? Global online retail sales went from almost US$3.46

Returns 130
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How technology has radically enhanced the consumer experience

Retail Times

There’s a quaint charm to the shopping experiences of yesteryear, when consumers would take a gentle stroll into town to visit various specialty stores to pick up their necessities. Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

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Hot property: What’s driving Aeon Mall’s record-high results

Inside Retail

million), due to an impairment expense and a provision for store closings. Specialty store sales at the company’s domestic malls reported growth of 5.9 Aeon not only benefited from increased rental income from these specialty tenants but costs fell too, so the profitability of the Japan business rose by a healthy 13.8

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Marketers Need to Rethink Strategies for Attracting Younger Generations

Retail TouchPoints

Budget constraints have led to a shift in spending patterns and shopping behavior. Predictably, BCG found that Gen Z and millennials are increasingly turning to grocery shopping over take out and online marketplaces instead of specialty stores. As a result, marketers need to work harder to sell to young Americans.

Marketing 165