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Preparing for the Post-Holiday Return Surge

Retail TouchPoints

During the pandemic, ecommerce returns majorly impacted retailers profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. This holiday season, consumers who frequently make returns may be in for a surprise.

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DoorDash Debuts Package Pickup Service to Streamline Returns

Retail TouchPoints

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. “We

Returns 278
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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. The global pandemic not only accelerated the growth in ecommerce, it highlighted the shortcomings of wholesale-only sales channels. Fulfillment and Returns. to visit your website.

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Unify Drop Ship and Marketplace for a Highly Flexible Go-to-Market Model — Don’t Get Stuck in ‘Either-Or’

Retail TouchPoints

While companies are certainly collecting more and more data, data alone can’t drive this level of hyper-personalization — especially not in a traditional wholesale retail model. As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace.

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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. Orgill , the worlds largest independently owned hardlines distributor, achieves 99.6%

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Wholesale Marketplace Faire Expands into Europe

Retail TouchPoints

B2B wholesale marketplace Faire is expanding into Europe with launches in the UK and the Netherlands, with plans to add additional European markets in the coming months. Faire connects local independent retailers with brands and artisans from around the world. Created by four former Square employees in 2017, Faire was recently valued at $2.5

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Casper CEO’s Roadmap to Profitability: Control Costs, Expand Wholesale and Cater to Customers

Retail TouchPoints

So in 2012 we rebuilt, top to bottom, the entire company so we could replenish stores and ship to the customer from the same inventory pool. We were one of the first six or seven companies to do buy online, ship from store. RTP: Casper has its roots in DTC, but you’ve since expanded with your own stores and through wholesale.

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