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Coles and Woolworths said they will defend the class action proceedings a law firm has filed in the Federal Court of Australia concerning the supermarket chains’ allegedly false discounts. The post Coles, Woolworths to defend class actions over discount promotions appeared first on Inside Retail Australia.
The Australian Competition and Consumer Commission (ACCC) will live stream its upcoming public hearings for the supermarkets enquiry, scheduled from November 7 to 22. Key players from the supermarket industry, such as Aldi, Coles, Metcash, and Woolworths, will participate alongside consumer advocates and industry representatives.
The Australian Competition and Consumer Commission (ACCC) has published its final report following a year-long inquiry into the countrys supermarket sector. The ACCC also found that suppliers pay a significant amount to Coles and Woolworths for promotions and ancillary services.
Woolworths and Coles, Australias supermarket goliaths, have gone from Covid-19 heroes to cost-of-living villains in the last two years. The timing of the inquiries for the supermarket sector was also not ideal with changes of leadership at Woolworths, Coles, Metcash, Costco and Aldi. billion, but booked provisions worth $1.6
For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger. “As Coles and Woolworths intend to defend themselves against the accusations of misleading promotions and illusory sales.
The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year. Coles has launched an all-in-one AI-powered Smart Trolley trial designed to enhance in-store shopping experiences through technology.
Related Story Ocado gets green light for Nottinghamshire distribution hub 31/03/2025 x 11:37 AM Promotional spending reached 28.2% This surge in promotional activity highlights the intensifying battle among grocers to attract price-sensitive shoppers. of all grocery sales in Marchthe highest level for the month in four years.
Coles has the most confusing promotional labels, consumer advocacy group Choice said as it calls for supermarkets to make their tags clear and easy to understand for shoppers. “The current promotion was for a discount that was applied about five years earlier,” the consumer advocacy group said.
Many Australians have lost trust in supermarket pricing, with more consumers now comparing prices between stores before making a purchase. “Many consumers have told us that they are losing trust in the sale price claims by supermarkets,” said Mick Keogh, ACCC deputy chair.
The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions. ” The ACCC filed separate proceedings in the Federal Court against Woolworths and Coles.
He originally joined the supermarket retailer in 2004 as a grocery buyer and category manager: Its a brand I know well and look forward to caring for in my new role. Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie.
Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.
Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.
As it stands, Amazon has a reported 6 per cent market share in the US grocery sector – its combined supermarket footprint includes Whole Foods Market, Amazon Fresh and AWS. Set to open next year, this futuristic ‘fulfilment centre meets supermarket’ will test Amazon’s ability to transfer its online presence into an offline world.
Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix.
Discount supermarket chain Aldi has topped the Canstar Blue Most Satisfied Customers Award, putting nine wins in its basket over the last 11 years. The survey also revealed that 91 per cent of customers go to the same supermarket for convenience and because it is “closer to home”, which was likely heightened by pandemic lockdowns.
Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45
Despite pledging to stop handing out plastic toys with purchases of groceries on environmental grounds , supermarket Coles last week announced a new line of plastic picnic goods that can be earned by customers using their Flybuys card at a supermarket or online. It’s going to end up in a recycling bin, stockpiled or in landfill.
Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.
In December, Witynski was promoted from President and COO to a newly created position of Enterprise President. He previously held executive positions at Shaw’s Supermarkets and Supervalu. Gary Philbin, the company’s CEO since September 2017, is retiring but will serve as a member of the board through September 23, 2020.
When you walk into the supermarket, what makes you choose a bottle of pasta sauce over another one? Or a box of cereal over another brand? It's not just the price—it's the marketing. Marketing is how brands convince us that their pasta sauce tastes better, or that their cereal is healthier than all the others.
Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” Imagine the promotional potential: “ Welcome back, Mark. Many detractors deride the cost.
Your promotion vehicles are next in the retail comms framework. These promotional vehicles can take different forms. Here are some great examples of promotional vehicles that ladder up to a CVP. A brand-building, traffic-driving promotional vehicle that cuts through culture. Firstly, Aldi Special Buys.
Coles posted higher sales revenue in the fiscal first quarter, which the supermarket chain attributes to its winter and spring value campaigns, promotional activities, and strong e-commerce growth. Its supermarket segment’s sales rose 3.5 The group’s revenue increased 2.9 per cent to $10.55 per cent to $9.51
This approach not only promotes affordability but also enhances sustainability by reducing waste and improving shelf rotation in supermarkets. In short, dynamic markdowns should become the norm rather than the exception in supermarkets, ensuring that price reductions serve the best interests of both consumer and retailer.
Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.
Asda has completed a 2m transformation of its Pilsworth store in Bury, marking the supermarket’s largest single-store investment in several years. The 61,000 sq ft store has been given a fresh modern look with new feature lighting and updated signage, including materials promoting the return of Rollback.
Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Customers are looking for more ways to save, are cross-shopping more, buying more own brand and buying more product on promotion,” said Banducci.
Morrisons boss Rami Baitih said its been a year urgent reinvigoration as the supermarket reported its strongest quarter since the start of 2021. The supermarket reported a 4.1% 27/01/2025 x 8:00 AM The supermarket also delivered a further 150m of progress on its working capital programme. Underlying EBITDA jumped 11.2%
This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.
Retail Gazette looks at some of the possible candidates to be supermarket’s next chief executive. Barry Williams With Leighton back at Asda, could we see the supermarket’s former executive Barry Williams also make a return? Chris Bush Former Tesco boss Chris Bush could also be in line to be the next boss of the supermarket.
Asda veteran Allan Leighton admitted the supermarket chains problems are self-inflicted as he looks to turnaround the business following his return as chairman last year. Leighton also admitted that why we are where we are is largely self-inflicted. fall over the golden quarter.
The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.
per cent, followed by supermarkets and grocery stores with a 1.3 The next few weeks are critical for retailers with key sales periods, including the Black Friday sales and Christmas promotions. When compared with the June quarter, the total volume of retail sales decreased 0.1 per cent drop. per cent and 4.3 per cent, respectively.
Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Related Story Asda tops list for supermarket substitutions, Which? The supermarket giant marked another month as the UK’s leading grocer, with market share up 0.6% from the 13.7%
Preliminary supermarket competition concerns have been raised by the Australian Competition and Consumer Commission (ACCC) over Woolworths’ plan to acquire the Supa IGA in Karabar and its associated liquor store, Liquor Boss. Further reading: ACCC clears Woolworths’ acquisition of MyDeal.
It’s hold on the market rose to 28.5% – the highest of any supermarket – boosted by growth across its convenience, superstore and online channels. As both supermarkets toast to their “biggest-ever” Christmases, what can Sainsbury’s and Tesco tell us about the main trading trends over the festive period?
Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW. The local Supa IGA competes with its different product mix, service offering and store amenity, and different promotional cycles. “The
Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?
Asda is launching the world’s first supermarket spa to celebrate the arrival of its new Health Menu range, which aims to “bring simplicity and affordability back to health” The limited time spa will offer an array of holistic health treatments paired and price-matched with products from the new range.
From April 7, the discounters latest spotlight product will be available for shoppers to reserve the item two weeks before it hits the supermarkets as well as select their preferred store for collection on the Lidl Plus app.
The frozen food specialist has promoted category trading manager Adam Smith to head of retail media, who will head up the retailers first dedicated in-house team, The Grocer reported. The supermarket joins the likes of Tesco, Sainsbury’s and Asda, which has strengthened its retail media offer in recent months.
The supermarket giant will split a 5% pay rise for its hourly-paid staff into two separate rises in March and August, which it said will “allow us to navigate a challenging cost environment” It comes as Sainsbury’s enjoyed its “biggest-ever Christmas” as sales rose3.7% for the 16 weeks to 4 January, and 3.8%
Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% Lidl’s sales grew 13.2%, while M&S jumped 11.6%, according to the last data from NIQ. in January.
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