Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. Garratt’s promotion follows a strong Q2 2022 performance for the retailer, with same-store sales up 4.6% Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015.

Promotions 260

Promotions Finance Accounting Management 260

Retail TouchPoints

JULY 7, 2021

Belk has promoted President and Chief Merchandising Officer Nir Patel to CEO as the company also makes two other executive changes. Current COO Don Hendricks will be promoted to President. Current CEO Lisa Harper will transition to the role of Executive Chair of the Belk Board of Directors.

Promotions 261

Promotions Visual Merchandising Marketing Shopping 261

Retail TouchPoints

NOVEMBER 20, 2023

Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla.,

Promotions 261

Promotions Shopping Store Operations 261

Retail TouchPoints

NOVEMBER 27, 2024

Apple is a great example of a store that does this well. It has an ongoing roster of workshops for children, budding artists and coding enthusiasts, but also calendar events such as Black Friday, offering promotions and future discounts against purchases.

Consumer 273

Consumer Marketing Promotions Customer Experience 273

Retail TouchPoints

JANUARY 25, 2021

The Dallas County location is one of six Evolution Stores, which will serve as testing grounds for the retailer’s latest innovations, across the U.S. Each booking will cost just $11 and give participants access to a PlayStation 5 and a luxury lounge created for the promotion, tying the new store concept to a hot video game console.

Promotions 253

Promotions Location Store Operations ATS 253

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Former JCPenney CEO Marc Rosen has been named CEO of Catalyst Brands, with three brand CEOs overseeing the new companys portfolio reporting to him.

Apparel 284

Apparel Inventory Management Outdoor Fashion 284

Retail TouchPoints

SEPTEMBER 28, 2020

Patagonia has named Ryan Gellert CEO of Patagonia Works, the retailer’s holding company. Gellert has overseen Patagonia’s European, Middle Eastern and African business since 2014. The retailer also will elevate Lisa Williams to the role of Head of Innovation, Design and Merchandising, and Jenna Johnson to Head of Patagonia Inc.

Promotions 290

Promotions Outdoor Apparel Store Operations 290

Retail TouchPoints

DECEMBER 19, 2024

In his new position, Nicholson will be responsible for merchandising strategy, category management, promotional planning and execution and pricing at the retailer, which operates more than 350 supermarkets in New England and the mid-Atlantic. Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie.

Shopping 260

Shopping Supermarket Promotions Returns 260

Retail TouchPoints

FEBRUARY 5, 2025

Cinnabon places its stores near mall entrances or busy areas, relying on the smell of freshly baked cinnamon rolls to draw people in. Theyre feeling overwhelmed and impatient hardly the right moment to pitch a promotion or upsell. To illustrate, imagine a frustrated customer searching for a hard-to-find spice in a cluttered aisle.

Customer Experience 265

Customer Experience Promotions Checkout Planning 265

Retail TouchPoints

AUGUST 18, 2023

Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27 -year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

Promotions 246

Promotions Marketing Management Store Operations 246

Retail TouchPoints

JANUARY 9, 2025

The store also features an interactive sustainability zone, reflecting another important element of The North Faces profile: As a brand we aim to set the standard for innovative circular solutions, said Cerletti. We also promote our Renewed program as an important platform to give our products a second life.

Outdoor 273

Outdoor Fulfillment Consumer Location 273

Retail TouchPoints

OCTOBER 19, 2023

David’s Bridal is dramatically reshaping its executive suite via internal promotions, including three C-level appointments. The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO. in July 2023.

Inventory Management 260

Inventory Management Promotions Finance Store Operations 260

Retail TouchPoints

NOVEMBER 1, 2024

The Importance of Employer Branding in Seasonal Hiring The retail industry faces unique challenges with seasonal hiring, especially during peak times like the holidays and back-to-school seasons when the extra rush of customers calls for more in-store support.

Management 271

Management Marketing Promotions Returns 271

Retail TouchPoints

SEPTEMBER 18, 2023

Sephora has named Artemis Patrick, currently its EVP and Global Chief Merchandising Officer, as President of its North America division, effective Oct.

Promotions 261

Promotions Planning Management Store Operations 261

Retail TouchPoints

APRIL 18, 2023

All 20 EMS stores, located in seven Northeastern states, will participate. Timed to coincide with Earth Day, Eastern Mountain Sports (EMS) is once again participating in the Smartwool Second Cut project.

Promotions 270

Promotions Returns Location Store Operations 270

Retail TouchPoints

FEBRUARY 16, 2021

Target has made a number of changes across its executive leadership team, including the promotion of Christina Hennington to the newly established role of EVP and Chief Growth Officer. At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement.

Promotions 167

Promotions Marketing Planning Management 167

Retail TouchPoints

JANUARY 22, 2025

That promotes a sense of confidence in these team members, makes them more efficient and productive and it helps them not to be afraid of AI. Customers traditionally went to [an employee] for expertise in whatever product they were selling.

Customer Experience 313

Customer Experience Promotions Visual Merchandising Marketing 313

Retail TouchPoints

JUNE 3, 2020

Clark Linstone, a 30-year veteran at Lamps Plus , has added Chief Operating Officer (COO) to his portfolio, overseeing e-Commerce, store and distribution center operations.

Promotions 194

Promotions Wholesale Planning ATS 194

Retail TouchPoints

JANUARY 22, 2025

Remember, every new market will likely have its distinct guidelines related to PoS displays, promotions and advertising. Even when your campaigns are up and running, you should always have a partner locally whos capable of providing reliable and immediate intelligence.

Payment Services 273

Payment Services Point of Sale Shipping Marketing 273

Retail TouchPoints

MAY 17, 2022

Patel was promoted to CEO in July 2021 as part of the retailer’s turnaround efforts following its emergence from Chapter 11 bankruptcy in an expedited “ one-day reorganization.” He has approximately two decades of experience in operations, merchandising, supply chain and retail and store operations, including time spent at Target and Gap. .

Store Operations 270

Store Operations Promotions Planning Management 270

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 261

Inventory Management Point of Sale Promotions Jewelry 261

Retail TouchPoints

MARCH 4, 2025

Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. If its a new product, has it been placed in the correct aisle?

Promotions 194

Promotions Management Visual Merchandising Location 194

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

Visual Merchandising 325

Visual Merchandising Fulfillment Store Operations Consumer 325

Inside Retail

JANUARY 26, 2025

per cent increase in global DTC sales for Rip Curl, supported by strong growth during the Christmas trading period and additional stores operating year-over-year. Meanwhile, Oboz saw strong year-over-year growth in online sales during Black Friday and Christmas promotions.

Wholesale 130

Wholesale Store Operations Promotions Consumer 130

Independent Retailer

NOVEMBER 15, 2024

This approach improves retail workflow management, streamlines operations, promotes accountability and helps avoid duplication or redundancy. CRM systems allow you to set up personalized offers and promotions, increasing customer loyalty. FAQ What does a retail manager do? They also include staff, process and presentation.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

DECEMBER 28, 2023

The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores.

Customer Experience 273

Customer Experience Promotions Store Operations Marketing 273

Retail TouchPoints

JULY 12, 2022

Incoming CEO Owen’s promotion to the top role aligns with Dollar General’s reputation for promoting within. He began his career with the company as a store manager trainee in Nashville, Tenn. He began his career with the company as a store manager trainee in Nashville, Tenn.

Promotions 283

Promotions Store Operations Planning Management 283

Retail TouchPoints

FEBRUARY 19, 2025

Brands must also ensure permitted use and zoning laws allow for retail and promotional events, especially during high-traffic periods like New York Fashion Week. License Agreement More flexible, granting permission to use a space temporarily without long-term liability. If the space requires modifications (e.g.,

Fashion 175

Fashion Checkout Planning Promotions 175

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 274

Store Operations Shipping Fulfillment Store Layout 274

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

Point of Sale 263

Point of Sale Promotions Checkout Consumer 263

Retail TouchPoints

SEPTEMBER 9, 2022

Jen Wilson, who has more than 20 years of combined experience in marketing and merchandising, has been promoted to SVP, Enterprise Brand and Marketing, reporting to Bill.”. As part of its realignment strategy, Lowe’s will also move its Pro organization under the store operations division.

Marketing 268

Marketing Store Operations Promotions ATS 268

Inside Retail

DECEMBER 7, 2022

ACCC commissioner Liza Carver said competition between supermarkets is important in ensuring different product ranges, promotions, and service offerings. “We The competition watchdog says both Woolworths and Supa IGA Karabar currently compete in supplying groceries in the broader Queanbeyan region encompassing Karabar and Jerrabomberra.

Supermarket 246

Supermarket Store Operations Promotions Consumer 246

Retail TouchPoints

MARCH 8, 2021

Ulta Beauty has opened a 12,000-square-foot store in New York’s Herald Square that is designed to help shoppers rediscover the fun in beauty in a post-pandemic world. One feature that customers already are embracing is virtual makeup try on.

Checkout 282

Checkout Store Operations Promotions Shopping 282

Retail TouchPoints

OCTOBER 29, 2020

Promotional and Technological Revamps Planned. Bed Bath & Beyond found that 40% of its promotions were deemed “ineffective” and unnecessary in a study of 405 million shoppers’ baskets and 285,000 items, according to CNBC. billion , by fiscal 2023.

Planning 270

Planning Promotions Returns Marketing 270

Retail TouchPoints

APRIL 3, 2024

You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media. Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions.

Promotions 274

Promotions Customer Experience Point of Sale Accessories 274

Inside Retail

NOVEMBER 5, 2024

In contrast, when robots are used correctly to add a sense of competitive advantage to staff, workers are liberated from repetitive tasks and given the freedom to engage creatively, whether that’s designing in-store displays, creating engaging promotions, or coming up with fresh ideas to enhance the customer experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Retail TouchPoints

MARCH 9, 2021

Mensah’s purview includes all marketing, digital and sales operations in North America. Nike has named Sarah Mensah as VP and General Manager, North America, and Amy Montagne as VP and General Manager, Asia Pacific and Latin America (APLA), effective immediately. Both executives will lead all aspects of their respective geographies.

Promotions 162

Promotions Management Consumer Marketing 162