Promotions Specialty Retailers Store Operations 
Retail TouchPoints
APRIL 17, 2023
L.L.Bean , a retailer specializing in clothing and outdoor recreation equipment, holds its associates, or “Store Guides,” to high standards — tasking them with sharing their knowledge of the outdoors with customers and upholding merchandise presentation standards, promoting company programs and handling day-to-day operations.
Retail TouchPoints
MAY 10, 2021
PacSun has named Alfred Chang and Mike Relich as its new Co-CEOs, and promoted PacSun Chief Brand Officer Brieane Olson to President of the specialty retailer. Chang is currently President of PacSun, and Relich had been serving as Interim CEO of PSEB Group, which owns PacSun and Eddie Bauer.
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Retail TouchPoints
AUGUST 4, 2023
L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. The outdoor goods retailer also will add Dillard’s and Moosejaw to its key U.S.
Retail TouchPoints
DECEMBER 18, 2023
The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.
Retail TouchPoints
MAY 21, 2024
By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.
Retail TouchPoints
FEBRUARY 5, 2021
Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.
Retail TouchPoints
OCTOBER 7, 2020
At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.
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