Retail TouchPoints

JULY 16, 2024

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. Stop & Shop is focused on growing through large, multi-year price investments and a stronger customer value proposition, both in stores and online.

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Shopping Supermarket Promotions Location 214

Retail TouchPoints

DECEMBER 19, 2024

Stop & Shop has appointed Lee Nicholson, currently SVP of Procurement for its parent company Ahold Delhaize USA , as its new EVP and Chief Merchant. Lee Nicholson I am looking forward to returning to Stop & Shop, which is where I started with this organization, said Nicholson in a statement.

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Shopping Supermarket Promotions Returns 193

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 147

Inside Retail

NOVEMBER 18, 2024

For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger. “As Coles and Woolworths intend to defend themselves against the accusations of misleading promotions and illusory sales.

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Supermarket Promotions Consumer Accounting 246

Inside Retail

OCTOBER 13, 2024

As it stands, Amazon has a reported 6 per cent market share in the US grocery sector – its combined supermarket footprint includes Whole Foods Market, Amazon Fresh and AWS. In the average month, you might shop at a half dozen different places for groceries and everyday essentials, like personal and household goods,” shared Hoggett.

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Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. by the end of 2024.

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Checkout Shopping Kiosk Supermarket 242

Inside Retail

MAY 25, 2023

Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW. The local Supa IGA competes with its different product mix, service offering and store amenity, and different promotional cycles. “The

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Supermarket Consumer Promotions Location 246

Retail TouchPoints

JULY 5, 2024

Alex Sinclair in the doorway of his specialty British cheese shop in San Francisco, Willow on the Green. I was raised in England and according to my staff, my Scottish accent only appears when I do two functions in the shop — when I take money or I say goodbye,” he said. RTP: So how are you bucking that stereotype with your shop?

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Shopping Supermarket Promotions Wholesale 244

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. As with many other Chinese shopping festivals, the launch of new products will play a large role in the event.

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Retail Gazette

FEBRUARY 6, 2024

Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% Grocery shopping after Christmas saw a 1.3% in January. It said this reflected a 6.1% It said this reflected a 6.1%

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Supermarket Promotions Returns Shopping 124

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. Spurrell and Xu spoke about the evolution of grocery shopping behaviour in China.

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Inside Retail

JULY 22, 2021

Despite the popularity of Coles collectibles in recent years, the supermarket giant has made the decision to ditch the sales tactic for good as part of its vision to be Australia’s most sustainable supermarket. Coles’ announcement is very much about value alignment.

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Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Inside Retail

APRIL 27, 2022

The company said staff absenteeism related to isolation requirements during the Omicron outbreak led to “availability challenges and short-term impacts on Coles’ promotional program and disruptions to stores and distribution centres”. The supermarket division recorded $8 billion in sales, also up by 3.9

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Supermarket Returns Shipping Promotions 243

Inside Retail

JULY 4, 2024

While the trend (particularly in Central Europe) still leans toward a preference for physical retail shopping, retailers are pushing hard online. In France, supermarkets Leclerc and Carrefour are leading the way in urban centres with their dark stores offering hypermarket ranges in the centre of town. Each market has its nuances.

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Supermarket Shopping Marketing Promotions 264

Retail Gazette

DECEMBER 4, 2023

Some UK supermarkets are “blatantly disregarding” rules aimed at tackling childhood obesity by placing restrictions on where products high in fat, salt or sugar (HFSS) can be placed. The research comes a year after the government introduced regulations on HFSS food promotion and placement in England.

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Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. The digital shelf tags’ offer multiple benefits.

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Inside Retail

APRIL 28, 2022

per cent in the March quarter – the highest level since 2009 – eyes have fallen on supermarkets to see how they handle the rising cost of stocking their shelves. Cain said Coles is already seeing similar behaviour within the supermarket itself. The other major problem currently facing supermarkets is an issue of stock availability.

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Supermarket Promotions Management Shopping 130

Inside Retail

DECEMBER 18, 2023

The study flags that, despite the elevation of supermarket brands to become some of the most trusted entities in Australia, there is also a growth in distrust, and that’s a problem. Trust is a big deal: more visceral than can be measured on a 5-point Net Promoter Score scale or tracked through transactional data points.

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Supermarket Boutique Customer Experience Checkout 147

Inside Retail

SEPTEMBER 5, 2021

Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom. My research suggests a reimagining of the Australian supermarket is currently underway. The supermarket personal shopper.

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Supermarket Fulfillment Shopping Management 246

Inside Retail

FEBRUARY 22, 2023

At this week’s ARA Leader’s Forum, MST Marquee’s Craig Woolford signalled that the effects of such high rate rises are likely to be felt in the retail industry for years to come, as customers change their shopping habits to deal with increased costs in every part of their lives. A key focus: promotions or margin? Grocery prices rose 9.2

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Supermarket Payment Services Promotions Management 245

Retail TouchPoints

APRIL 12, 2023

While this may sound positive for supermarkets, it also brings new challenges. First, supermarkets must determine exactly how much inventory to order so as not to waste food or purchase insufficient supplies. Transform shopping in-store. An estimated one in three continue to shop online for their groceries and goods.

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Supermarket Grocer Customer Retention Checkout 231

Inside Retail

NOVEMBER 7, 2023

CEQ’s network of 29 stores offers many of the core grocery items found in a traditional supermarket – ranging from fresh produce to non-disposable items – to large items such as washing machines, but presented in smaller store formats. Customers can’t go to the shop down the road. So it’s retail, but not as anyone else knows it.”

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Kiosk ATS Supermarket Location 277

I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail TouchPoints

SEPTEMBER 12, 2024

Register to get access to all six sessions, which will dig into: Trend 1: Economic Forces will Shift Where and How People Shop Early research from Salesforce revealed that most consumers will seek value this holiday season. will add more data and context to where, how and why consumers will shop this holiday season.

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Merchant Services Returns Consumer Planning 287

Retail Gazette

APRIL 2, 2024

UK shop price inflation in March fell to the lowest level since December 2021 as retailers battled to win shoppers, the latest BRC-NielsenIQ Shop Price Index found. In non-food, prices of electricals, clothing and footwear fell as retailers increased promotions to entice consumer spending.”

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Retail Gazette

DECEMBER 10, 2024

UK supermarket sales are set to exceed 13bn for the first time over the four weeks of December, driven by a surge in premium product lines as shoppers gear up for Christmas, new data from Kantar reveals. for the four weeks to 1 December, with festive shopping already in full swing. Take-home sales increased by 2.5% Lidl posted a 6.6%

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Supermarket Grocer Accounting Promotions 104

Inside Retail

APRIL 28, 2021

Banducci echoed Coles CEO Steven Cain’s remarks on the normalising of consumer shopping behaviour and given the first three “volatile” weeks of April, he also expects supermarkets will continue to cycle through the unprecedented spikes of last year. Online sales continue to soar. per cent in Q3 to $1.3

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Planning Supermarket Consumer Shopping 234

Inside Retail

FEBRUARY 2, 2022

Supermarket chain Coles has awarded suppliers leading the way in sustainability in the latest edition of its annual supplier awards. Procter and Gamble won E-commerce Supplier of the Year Award for its collaboration with Coles Online to improve and simplify the online shopping experience for customers. .

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Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 For example, promotions catered specifically to the individual shopper give them the deals they want on the products they need. Even with in-store promotions, timing is everything. billion in sales in 2021.

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Marketing Promotions Location Consumer 220

Retail Gazette

SEPTEMBER 18, 2024

Supermarkets as a whole saw till sales dip over the past month, with the slowdown likely due to cooler weather and a return to regular routines for shoppers following the summer break, according to NIQ. Elsewhere, Ocado retained its crown as the fastest growing retailer with sales up 15.4%

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Supermarket Marketing Grocer Promotions 105

Inside Retail

JULY 19, 2022

Consumer behaviour has evolved in the past couple of years and now it’s all about catering to how and when they want to shop, whether they want to shop purely online, browse in-store – or do a mix of both and take advantage of click-and-collect. . Here are a handful of ways that physical stores need to evolve in this new environment.

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Promotions Returns Customer Experience Supermarket 246

Retail TouchPoints

JULY 3, 2020

After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an imperative on supermarket and retail shelves. For instance, large digital “end cap” signs can be placed at the end of every aisle to draw attention to a particular promotion.

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ATS Supermarket Promotions Inventory Management 197

Inside Retail

MAY 29, 2024

The rise of online shopping scams presents significant reputational risks for e-commerce businesses of all sizes if they don’t take proactive measures to help protect consumers. million to online shopping scams, and over $92 million to scams overall, according to Scamwatch. So far this year, Australians have lost more than $1.2

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Inside Retail

JUNE 9, 2021

We want to help our customers shop more easily anytime, anywhere, anyhow, and with a growing number of our customers choosing to shop with Coles Online for the convenience and great value, we want to make the checkout process simpler,” Hassing said. “We Exciting time’. Coles isn’t the only retailer investing in payments technology.

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Payment Services Merchant Services Checkout Supermarket 258

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. A rolling tool chest, USB condenser microphone and an auto shredder are among the upcoming items being promoted on the site.

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Payment Services Checkout Promotions Supermarket 52