Inside Retail

FEBRUARY 25, 2025

Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2

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Consumer Net Profit Supermarket Wholesale 243

Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

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Consumer Shopping Supermarket Promotions 255

Inside Retail

AUGUST 26, 2021

Discount supermarket chain Aldi has topped the Canstar Blue Most Satisfied Customers Award, putting nine wins in its basket over the last 11 years. The survey also revealed that 91 per cent of customers go to the same supermarket for convenience and because it is “closer to home”, which was likely heightened by pandemic lockdowns.

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Supermarket Store Layout Promotions Consumer 234

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Retail TouchPoints

JULY 16, 2024

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. Stop & Shop is focused on growing through large, multi-year price investments and a stronger customer value proposition, both in stores and online.

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Shopping Supermarket Promotions Location 275

Retail Focus

JULY 28, 2021

Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” Imagine the promotional potential: “ Welcome back, Mark. Many detractors deride the cost.

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Retail TouchPoints

NOVEMBER 11, 2024

When shopping for essential goods, consumers expect price stability; sudden price changes can feel unpredictable and exploitative. Naturally, this will create more stable price margins that will enable consumers to shop without worrying that prices will increase at the drop of a hat if a particular product happens to be a hot commodity.

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Markdowns Supermarket Shrinkage Consumer 162

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. by the end of 2024.

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Checkout Shopping Kiosk Supermarket 289

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 148

Retail TouchPoints

APRIL 1, 2025

Filling a grocery cart is perhaps the one retail experience we all share on a regular basis, more than shopping for clothes, tools or any other retail category. Why is marrying up the in-store and online grocery shopping experience the next big thing in grocery? grocers are valued at $8.5 boasting 365 locations. Here in the U.S.,

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Grocer Checkout Point of Sale Advertising 147

Retail Gazette

MARCH 4, 2025

Asda has completed a 2m transformation of its Pilsworth store in Bury, marking the supermarket’s largest single-store investment in several years. The 61,000 sq ft store has been given a fresh modern look with new feature lighting and updated signage, including materials promoting the return of Rollback.

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Supermarket Kiosk Promotions Returns 65

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. As with many other Chinese shopping festivals, the launch of new products will play a large role in the event.

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Shopping Apparel Supermarket Promotions 246

Retail Gazette

JANUARY 10, 2025

It’s hold on the market rose to 28.5% – the highest of any supermarket – boosted by growth across its convenience, superstore and online channels. As both supermarkets toast to their “biggest-ever” Christmases, what can Sainsbury’s and Tesco tell us about the main trading trends over the festive period?

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Supermarket Promotions Grocer Shopping 111

Retail Gazette

MARCH 4, 2025

Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Related Story Asda tops list for supermarket substitutions, Which? The supermarket giant marked another month as the UK’s leading grocer, with market share up 0.6% from the 13.7%

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Marketing Grocer Supermarket Returns 98

Retail TouchPoints

JULY 5, 2024

Alex Sinclair in the doorway of his specialty British cheese shop in San Francisco, Willow on the Green. I was raised in England and according to my staff, my Scottish accent only appears when I do two functions in the shop — when I take money or I say goodbye,” he said. RTP: So how are you bucking that stereotype with your shop?

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Shopping Supermarket Promotions Wholesale 264

Retail Gazette

JANUARY 10, 2025

The supermarket giant will split a 5% pay rise for its hourly-paid staff into two separate rises in March and August, which it said will “allow us to navigate a challenging cost environment” It comes as Sainsbury’s enjoyed its “biggest-ever Christmas” as sales rose3.7% for the 16 weeks to 4 January, and 3.8%

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Supermarket Promotions Shopping Marketing 122

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Inside Retail

NOVEMBER 25, 2024

With the evolution of retail media networks, brands and retailers are seizing the opportunity to shape consumer behaviour in real-time, using in-store touch points to elevate the shopping experience. Digital in-store assets are ideal for promoting when your avocados are ripe to help move them out the door.”

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Promotions Marketing Target Market Shopping 130

Inside Retail

MAY 25, 2023

Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW. The local Supa IGA competes with its different product mix, service offering and store amenity, and different promotional cycles. “The

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Supermarket Consumer Promotions Location 246

Retail Gazette

APRIL 3, 2025

From April 7, the discounters latest spotlight product will be available for shoppers to reserve the item two weeks before it hits the supermarkets as well as select their preferred store for collection on the Lidl Plus app. We cant wait to see how our customers respond.

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Supermarket Promotions Shopping 101

Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. The digital shelf tags’ offer multiple benefits.

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Advertising Checkout Promotions Supermarket 279

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. Spurrell and Xu spoke about the evolution of grocery shopping behaviour in China.

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ATS Supermarket Checkout Promotions 260

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% last year as consumers headed elsewhere for their weekly grocery shop.

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Planning Supermarket Grocer Returns 97

Retail TouchPoints

JANUARY 27, 2022

The carbon label concept has the potential to become as widespread as the nutrition facts label, which is why it’s important to add carbon data to the product labels that 62% of Americans read as they shop in-store and online. Consumers already expect a high level of transparency from the places they shop, and that’s not going to diminish.

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Shopping Thrift Store Finance Consumer 264

Retail TouchPoints

APRIL 12, 2023

While this may sound positive for supermarkets, it also brings new challenges. First, supermarkets must determine exactly how much inventory to order so as not to waste food or purchase insufficient supplies. Transform shopping in-store. An estimated one in three continue to shop online for their groceries and goods.

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Supermarket Grocer Customer Retention Checkout 264

Retail Gazette

FEBRUARY 6, 2024

Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% Grocery shopping after Christmas saw a 1.3% in January. It said this reflected a 6.1% It said this reflected a 6.1%

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Supermarket Promotions Returns Shopping 125

Inside Retail

JULY 22, 2021

Despite the popularity of Coles collectibles in recent years, the supermarket giant has made the decision to ditch the sales tactic for good as part of its vision to be Australia’s most sustainable supermarket. Coles’ announcement is very much about value alignment.

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Supermarket Promotions Marketing Consumer 246

Inside Retail

APRIL 27, 2022

The company said staff absenteeism related to isolation requirements during the Omicron outbreak led to “availability challenges and short-term impacts on Coles’ promotional program and disruptions to stores and distribution centres”. The supermarket division recorded $8 billion in sales, also up by 3.9

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Supermarket Returns Shipping Promotions 243

Inside Retail

JULY 4, 2024

While the trend (particularly in Central Europe) still leans toward a preference for physical retail shopping, retailers are pushing hard online. In France, supermarkets Leclerc and Carrefour are leading the way in urban centres with their dark stores offering hypermarket ranges in the centre of town. Each market has its nuances.

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Supermarket Shopping Marketing Promotions 264

Inside Retail

NOVEMBER 12, 2024

Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. Meanwhile, JD.com reported a more than 20 per cent year-on-year increase in shoppers during the shopping event. JD Live’s livestreams experienced a 3.8-fold

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Consumer Supermarket Shopping Promotions 130

Retail Gazette

DECEMBER 4, 2023

Some UK supermarkets are “blatantly disregarding” rules aimed at tackling childhood obesity by placing restrictions on where products high in fat, salt or sugar (HFSS) can be placed. The research comes a year after the government introduced regulations on HFSS food promotion and placement in England.

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Supermarket Grocer Checkout Advertising 116

Retail Gazette

APRIL 4, 2025

M&S chairman Archie Norman has dismissed traditional loyalty schemes, declaring that “most loyalty cards are disloyalty cards used for pseudo promotions” Speaking at the 2025 Retail Technology Show , Norman criticised differential pricing tactics used by many supermarkets, arguing they erode consumer trust.

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Supermarket Promotions Shopping Consumer 65

Inside Retail

APRIL 28, 2022

per cent in the March quarter – the highest level since 2009 – eyes have fallen on supermarkets to see how they handle the rising cost of stocking their shelves. Cain said Coles is already seeing similar behaviour within the supermarket itself. The other major problem currently facing supermarkets is an issue of stock availability.

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Supermarket Promotions Management Shopping 130

Inside Retail

DECEMBER 18, 2023

The study flags that, despite the elevation of supermarket brands to become some of the most trusted entities in Australia, there is also a growth in distrust, and that’s a problem. Trust is a big deal: more visceral than can be measured on a 5-point Net Promoter Score scale or tracked through transactional data points.

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Supermarket Boutique Customer Experience Checkout 147

Inside Retail

SEPTEMBER 5, 2021

Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom. My research suggests a reimagining of the Australian supermarket is currently underway. The supermarket personal shopper.

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Inside Retail

FEBRUARY 22, 2023

At this week’s ARA Leader’s Forum, MST Marquee’s Craig Woolford signalled that the effects of such high rate rises are likely to be felt in the retail industry for years to come, as customers change their shopping habits to deal with increased costs in every part of their lives. A key focus: promotions or margin? Grocery prices rose 9.2

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Supermarket Payment Services Promotions Management 245

Retail TouchPoints

JULY 14, 2023

The supermarket ad circular is an age-old marketing tool, albeit one that frequently ends up in the recycling bin. Shoppers will be able to connect to their local store through the social ads to clip offers and add products that they’re interested in to their shopping list.

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