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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

Second, value , where private label will again play a role: These brands provide quality, value and an exclusive reason to shop at Kohls, said Buchanan. Adjustments to the companys selection of national brands and promotional strategy also are underway. Strengthening our proprietary brand offering is key to our success.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition. Some of them are tried and true, such as store layout and design, customer service and convenience. Don’t waste this opportunity.

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. We’re thrilled to unveil a format that encourages discovery, delivers elevated brand storytelling and promotes greater connectivity within the sneaker community.”

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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Delivering Exceptional Customer Experiences Collect and use your in-store data. Bad retail is dead.

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Aldi tops Australia supermarket rankings, yet again

Inside Retail

Canstar’s latest supermarket review asked more than 2600 consumers about their grocery buying experience across major Australian chains, and Aldi scored highest not just in overall satisfaction rating but also in the quality of produce, store layout, and value for money.

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How Rising Prices Shape Consumer Behavior

Retail Focus

The Role of E-Commerce in Inflationary Periods During times of inflation, online retailers have an advantage over physical stores. Many costs are avoided by digital shops, including multiple locations, large staff teams, and high utility bills. When inflation is high, department stores expand their clearance sections.

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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Personalized Customer Experiences Customers today expect a personalized shopping experience. How to Implement: Use customer data to send personalized emails or offers, such as birthday discounts or promotions, based on their purchase history.