Retail TouchPoints

JUNE 30, 2022

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities. Purchase behavior in stores also will be linked to online shopping activity.

Payment Services 162

Payment Services Store Layout Advertising Promotions 162

Inside Retail

DECEMBER 17, 2023

Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. The last quarter of the year typically sees retailers jump behind any promotional event as a way to entice consumers over competition. Investing in your store and your workforce comes in tenfold at this time.

Shopping 130

Shopping Store Layout Promotions Consumer 130

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Do you foresee one taking precedence over the other during the holiday season?

Consumer 248

Consumer Loss Prevention Fulfillment Shopping 248

Retail Focus

JUNE 21, 2023

Among the biggest challenges retailers with a physical shop presence face is the ability to get customers through their doors. In today’s world, a retail company must convince customers to shop both offline and online. Other tech-based initiatives enhance the in-store experience too, such as self-serve checkouts.

Point of Sale 173

Point of Sale Customer Experience Checkout Store Layout 173

Wiser

SEPTEMBER 13, 2023

One effective way to gain valuable insights is by measuring foot traffic, a metric that offers a wealth of information about your physical store’s performance and customer behavior. It allows you to analyze peak shopping times, assess the effectiveness of your marketing campaigns, and understand how customers move within your store.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

Consumer 275

Consumer Store Layout Customer Experience Checkout 275

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

Store Operations 242

Store Operations Shipping Fulfillment Store Layout 242

Retail Focus

AUGUST 20, 2024

In this article, you will see how advanced data analytics transforms store layouts and enhances the shopping experience. Leveraging Customer Behavior Data for Smart Store Layouts Imagine your store layout working as hard as you do. You could even adjust your displays based on peak shopping times!

Store Layout 130

Store Layout Kiosk Inventory Management Retail Trends 130

Retail TouchPoints

NOVEMBER 5, 2020

Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. . Be savvy around sales and promotions.

Checkout 198

Checkout Store Layout Promotions Accessories 198

Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. By leveraging AI in pricing decisions, businesses can navigate inflation and pricing challenges more effectively and maximize profitability.

Consumer 211

Consumer Payment Services Supply Chain Management Store Layout 211

A1 Retail

OCTOBER 10, 2024

Each year, Sensormatic Solutions retail traffic consulting and analytics group forecasts the global top busiest shopping days, leveraging historical holiday traffic data from its ShopperTrak Analytics solution. Last year, between 21st – 24th Dec UK consumers were tipped to have spent £4.89

Shopping 90

Shopping Store Layout Promotions Consumer 90

Retail Focus

JANUARY 12, 2023

A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. Creating exceptional pop-up shops is not an exception. This generally includes elements such as signage, colour palette, lighting, and overall store layout. Ghalia BOUSTANI.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them.

Store Layout 211

Store Layout Sporting Goods Consumer Location 211

Inside Retail

OCTOBER 3, 2024

Black Friday has long conjured up images of bustling high streets, crowded shops, and a frantic search for unbeatable bargains. While online shopping has certainly surged, especially in recent years, trends from Black Friday 2023 reveal a surprising twist: physical shops aren’t just surviving — they’re positively thriving.

Store Layout 130

Store Layout Promotions Shopping Consumer 130

Inside Retail

JUNE 19, 2023

The recent Mainstreet Australia Awards, held during Main Streets of Australia Week last month, recognise and celebrate the importance of local high streets, strip shopping centres and town centres (collectively referred to as ‘main streets’), and the role they play in creating lively communities, individual wellbeing, and robust local economies.

Store Layout 147

Store Layout Shopping Promotions Marketing 147

Wiser

NOVEMBER 7, 2022

What led them into your store? With this information you can begin tailoring strategies that will influence their shopping choices. Shopper data can cover a myriad of different topics, from customers’ emotional state while in-store to how well your product displays are landing. Optimize Your Store Layout and Shelf Space.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

Wiser

AUGUST 13, 2019

The important part of a solid promotional strategy is to ensure that these sales events don’t cannibalize the revenue from your full-priced items. Offer Promotions. Sales promotions are another excellent way to increase market basket size. What does a good promotion look like? Innovate Your Store Layout.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

Wiser

APRIL 26, 2022

The promoting and selling strategies that retailers use to increase sales, boost profits, draw in new customers, improve customer experiences, and shape brand image are all part of merchandising. Visual merchandising strategies like marketing displays in-store or online can draw in customers and increase foot-traffic.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

365 Retail

JULY 11, 2024

A game of two halves To make the most of the Euros, retailers need to adopt a multifaceted approach that includes staff training, optimised labour scheduling, effective merchandising, strategic store layouts, queue management, engaging signage and customer feedback mechanisms.

Store Layout 84

Store Layout Promotions Checkout Customer Experience 84

Wiser

APRIL 10, 2023

For example, an ice cream shop might offer other treats like frozen yogurt, cookies, or candies to appeal to customers who aren’t looking for ice cream. If you hope to influence the customer path to purchase within your stores, then considering these factors is essential. All of these brands offer a large, varied product mix.

Dead-Stock 145

Dead-Stock Store Layout Visual Merchandising Planning 145

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. This shift ushers in a seismic transition towards a new experiential dimension in shopping.

Department Stores 162

Department Stores Specialty Store Store Layout Fulfillment 162

Retail Focus

JULY 3, 2024

True luxury is characterised by durability and timeless design, often incorporating practices such as recycling materials, providing repair services, and promoting the resale of second-hand luxury goods. The limited duration and space of pop-up stores also promote focused inventory management.

Consumer 162

Consumer Promotions Shopping Store Layout 162

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. There’s often a lag between the time a planogram is created and when it’s implemented in-store.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Personalized Customer Experiences Customers today expect a personalized shopping experience. How to Implement: Use customer data to send personalized emails or offers, such as birthday discounts or promotions, based on their purchase history.

Customer Retention 85

Customer Retention Returns Promotions Shipping 85

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. We’re going to explore the reasons why retail shops should consider integrating AI technologies into their operations and the methods by which they can effectively do so. Let’s take a closer look!

Shopping 95

Shopping Inventory Management Customer Experience Advertising 95

Wiser

AUGUST 17, 2018

Big companies such as TOMS and Chipotle have seen a lot of success with BOGO promotions. In a report from AMG , 66 percent of shoppers say that they like BOGO the most out of all discount promotions. They also found that 93 percent of shoppers report that they have taken advantage of BOGO promotions at least once.

Advertising 112

Advertising Promotions Visual Merchandising Store Layout 112

Retail Adventures

OCTOBER 6, 2024

Do you ever wonder what customers are thinking when they enter your store? Those critical first seconds create impressions that often determine how long the customer will stay and shop. Here’s a First Impression Perception Checklist to enhance the in-store experience. Make it easy to shop.

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

Retail Focus

MAY 24, 2023

Constant unavailability may also harm your shop’s reputation making the customer feedback mostly negative. According to the same study, customers expect a shop assistant to provide more detailed information about the product’s availability within two minutes of their request.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

365 Retail

OCTOBER 8, 2024

Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), today released its predictions for the top busiest shopping days of the 2024 Christmas season in the UK, with Super Saturday (21 Dec) once again predicted to be the busiest in-store shopping day of Peak Trading 2024.

Shopping 62

Shopping Store Layout Promotions Consumer 62

Wiser

FEBRUARY 9, 2021

This might be because these expensive items are often the most promoted and prevalent items in a store (physical or online). They tend to receive the biggest displays and promotions and are front-and-center in shoppers’ faces. We notice these factors any time we shop in-person. Discounts and Promotions.

Promotions 113

Promotions Store Layout Advertising Consumer 113

365 Retail

JULY 19, 2024

Experiential and Immersive Displays Experiential and immersive displays are revolutionising the retail space by creating memorable and engaging shopping experiences that go beyond traditional setups. Retailers are transforming stores into interactive environments where customers can engage with the brand in unique ways.

Visual Merchandising 104

Visual Merchandising Store Layout Target Market Shopping 104

I Vend

DECEMBER 10, 2023

Store layout and design – the right store layout can attract customers, enhance their experience and keep them in the store – brick and mortar or online. Loyalty information ensures customers are recognised in store as well as online; and ensures that promotions are 100% aligned with shopping preferences.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail Focus

MAY 30, 2023

The trend reflects a growing desire among consumers to support local businesses, connect with their communities, and have a more personalized and authentic shopping experience. Environment Create a welcoming atmosphere Physical stores should strive to create a warm and inviting atmosphere that encourages clients to spend time in the space.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Inside Retail

OCTOBER 10, 2023

It’s interesting to see both Waitrose and M&S running campaigns you’d never have seen in the past, with price promises, price matching and price-down promotions. Is High Street shopping really in decline? There could be a positive benefit for local communities as shopping behaviour changes. Which leads me to my next point.

Supermarket 130

Supermarket Store Layout Checkout Advertising 130

365 Retail

JANUARY 16, 2025

By optimising physical and digital spaces, enhancing customer engagement, and focusing on personalisation, these businesses can create a unique shopping experience that sets them apart from their larger competitors. Coupling in-store organisation with a cohesive digital presence strengthens brand appeal.

Payment Services 52

Payment Services Store Layout Kiosk Checkout 52