Retail TouchPoints

NOVEMBER 7, 2024

Mikayla Hopkins: Brands should prioritize strategies that maximize engagement in this limited time frame, focusing on creating buzz and anticipation without overwhelming consumers with early promotions. Customers were invited to resell past purchases, creating a circular shopping experience.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail Gazette

APRIL 1, 2025

Despite a late Easter, Kantars data indicates that consumers are still spending as they adjust their grocery shopping habits to inflationary pressures. Related Story Ocado gets green light for Nottinghamshire distribution hub 31/03/2025 x 11:37 AM Promotional spending reached 28.2% increase compared to the previous year.

Promotions 111

Promotions Supermarket Grocer Consumer 111

Retail TouchPoints

APRIL 28, 2025

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. In this piece, well lay out key steps every retailer can take to wrest control of their data and pave the way for a modernized shopping experience. The good news? Clarify Your Data Strategy Todays retailers face a common set of data challenges.

Shopping 147

Shopping Customer Experience Fulfillment Inventory Management 147

Inside Retail

JULY 3, 2024

Australian retail sales slightly rose year over year in May as shoppers took advantage of early end-of-financial-year (EOFY) promotions and sales events. ” The post Retail sales grow in May amid early EOFY promotions appeared first on Inside Retail Australia. billion during the month. Cafes, restaurants and takeaway climbed 0.9

Promotions 275

Promotions Department Stores Accessories Consumer 275

Retail Focus

OCTOBER 15, 2024

Seasonal shopping events such as Black Friday, Cyber Monday, and the back-to-school season have a significant impact on retail stock prices. As retailers roll out promotions and discounts to attract customers, their performance during these high-stakes times can lead to fluctuations in stock valuations.

Shopping 130

Shopping Consumer Promotions Marketing 130

Retail TouchPoints

OCTOBER 31, 2024

Millennial and Gen Z-focused fashion retailer Revolve Group is bringing its Revolve and FWRD brand segments to new channels this holiday season, including a pop-up shop at The Grove in Los Angeles and within the new fashion styling game Bellemint. following its debut in Canada, Australia and New Zealand.

Fashion 278

Fashion Returns Accessories Apparel 278

Retail TouchPoints

DECEMBER 27, 2024

Make Convenience Your First Priority Above all else, Gen Z values convenience when shopping. Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. The ease of online shopping is partly driven by flexible return policies. Across generations, 24% of online clothing purchases are returned.

Returns 278

Returns Promotions Shopping Shipping 278

Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Shopping patterns remain distinct throughout the holy month, with sales peaking in the last two weeks. This year, Ramadan began on February 28 and ends on March 30.

Shopping 130

Shopping Inventory Management Consumer Promotions 130

Retail TouchPoints

OCTOBER 17, 2024

In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. In the traditional shopping experience, a customer uses a search or navigation menu on a site to view, for example, sunscreen options. The user can filter by price, shade, brand, style, etc.

Customer Experience 308

Customer Experience Shopping Marketing Promotions 308

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 These time-saving and convenient offerings make it easier than ever for shoppers to take an a la carte approach to their food shopping. By making customers lives easier, grocers can make shopping feel like less of a chore.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

NOVEMBER 27, 2024

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. With all this in mind, smart retail marketers must strike a balance between utility and customer experience and add sizzle to in-store and online shopping without allowing one channel to shine brighter than the other.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

DECEMBER 2, 2024

Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” AI Shopping Assistants Make a Big Entrance Both Salesforce and Adobe also noted the emerging influence of generative AI-powered chatbots.

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

JANUARY 16, 2025

Target also is promoting Sarah Travis, currently SVP for Roundel and Social Commerce, to EVP, Chief Digital and Revenue Officer. These leadership updates will help us continue to deliver a differentiated shopping experience every day across every channel, said Brian Cornell, Chair and CEO of Target in a statement.

Social Commerce 290

Social Commerce Store Operations Promotions Shopping 290

Retail TouchPoints

JANUARY 2, 2025

Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. In the first half of 2024, we tracked that order volume grew for both TikTok Shop (35%) and Shein (63%).

Consumer 289

Consumer Shipping Shopping Marketing 289

A1 Retail

DECEMBER 20, 2024

Lakeside Shopping Centre has achieved a significant milestone in environmental excellence by winning an International Green Apple Environment Award, its fourth Green Apple Award in three years. As part of this achievement,Lakeside Shopping Centrehas been invited to further their success as aGreen World Ambassador.

Shopping 105

Shopping ATS Promotions Management 105

Retail Wire

OCTOBER 10, 2024

Krispy Kreme has announced an exciting promotion to commemorate the launch of its donuts at McDonald's locations in the Chicago area, starting October 15.

Promotions 237

Promotions Location Shopping ATS 237

Retail TouchPoints

MARCH 7, 2025

Supplement Existing Price Promotions Service providers can add a digital incentive to an existing discount promotion to get even more traction with customers. A salon, for example, might open a promotional window to offer extra points on its points-to-rewards punch card that customers can then exchange for a gift card.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Retail TouchPoints

DECEMBER 17, 2024

Some ecommerce companies combine inventory and search functionality to optimize promotions and upselling. Using this data, you can offer dynamic promotions based on stock levels; for example, you can run discounts on overstocked items or promote last call messages that spur customers to buy items they might otherwise overlook.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. This presents a predicament for retailers.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Retail TouchPoints

JULY 16, 2024

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. Stop & Shop is focused on growing through large, multi-year price investments and a stronger customer value proposition, both in stores and online.

Shopping 275

Shopping Supermarket Promotions Location 275

Inside Retail

OCTOBER 13, 2024

A stagnant industry There has been significant innovation in the food and grocery retail supply chain yet it has rarely been deployed to revolutionise how everyday consumers shop. In the average month, you might shop at a half dozen different places for groceries and everyday essentials, like personal and household goods,” shared Hoggett.

Planning 245

Planning Supermarket Fulfillment Shopping 245

Inside Retail

NOVEMBER 18, 2024

Coles and Woolworths intend to defend themselves against the accusations of misleading promotions and illusory sales. But if the ACCC and the class action succeed, Coles and Woolworths will have to revise their value proposition and promotional tactics.

Supermarket 246

Supermarket Promotions Consumer Accounting 246

Retail TouchPoints

NOVEMBER 27, 2024

The Jill Martin Peacock special is part of Macy’s larger Parade of Deals campaign, which features daily exclusive offers from top brands and also is being promoted across social media with the help of the retailer’s slate of influencer partners. 29 at Noon Eastern and Nov. 30 at 7 a.m.

Promotions 277

Promotions Fashion Location Shopping 277

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. We can design a more personalized shopping experience, offer unified loyalty and credit card programs, and ultimately cross-sell more effectively.

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Dezeen

DECEMBER 25, 2024

Wood panelling and glossy floor tiles bring a nostalgic feel to this chocolate shop in London's Covent Garden , which design practice Morrisstudio and architecture firm Built Works have designed to invoke a golden age of confectionery. Taking the British route felt a bit more natural."

Shopping 108

Shopping Promotions Consumer Marketing 108

Retail TouchPoints

MAY 9, 2025

Speaking of marketing, consider how grocers commonly go to market today CPG brands provide bill backs and off-invoice allowances to individual grocers who then pass those savings along to customers via coupons and other promotions. Unfortunately, those same retailers are struggling today. As such, traditional grocers are losing market share.

Grocer 147

Grocer Supermarket Promotions Customer Experience 147

Inside Retail

FEBRUARY 25, 2025

Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45

Consumer 243

Consumer Net Profit Supermarket Wholesale 243

Retail TouchPoints

JULY 3, 2024

Grove customers can search and shop for reduced plastic alternatives through its Beyond Plastic digital badging system. “In

Promotions 264

Promotions Consumer Shopping Customer Experience 264

Retail TouchPoints

FEBRUARY 5, 2025

Even more concerning is that this trend is exacerbated on Saturdays, the busiest shopping day of the week. The perception of pricing is influenced by shopping patterns. This focused approach, combined with quieter shopping windows, makes them more attuned to promotions and sales.

Checkout 179

Checkout Promotions Kiosk Customer Experience 179

Retail TouchPoints

FEBRUARY 25, 2025

Making Price Comparisons Easier Although 21% of consumers may have splurged on themselves when shopping for clothes last year, once the $100 inflection point was reached, the details that justify the price become much more important. Retailers can use this information to create unique promotions in real time.

Accessories 179

Accessories Promotions Returns Consumer 179

Inside Retail

FEBRUARY 26, 2025

Under Rebecca’s direction, the brand is planning an ambitious expansion in the US, with multiple shop openings planned for major areas this year. Camilla entered Heinemann Australia’s duty-free store at Sydney Airport in 2023 as part of a pop-up promotion.

Fashion 264

Fashion Promotions Planning Shopping 264

Retail TouchPoints

NOVEMBER 26, 2024

According to the same report, 68% of consumers say they will pay more to shop with brands they are loyal to. Convenience Brands that prioritize convenience in the shopping and purchasing process stand to benefit in this new environment. Clearly, price is only one factor among many that influence these consumer decisions.

Consumer 290

Consumer Customer Experience Marketing Promotions 290

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. Those grapes end up being $17 ?!

Checkout 289

Checkout Shopping Kiosk Supermarket 289

Retail TouchPoints

OCTOBER 31, 2024

As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes. Retailers can even provide unique promotional codes to track who redeems the offers or adds an item to their cart.

Marketing 297

Marketing Customer Experience Consumer Point of Sale 297

Retail TouchPoints

NOVEMBER 29, 2024

Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. South Koreans enjoy blazing digital infrastructure and high social media engagement through platforms such as KakaoTalk and Naver Shopping.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278