Inside Retail

AUGUST 3, 2021

Off the back of launching its dark stores last year, Williams also began offering ship-from-store – online orders are sent to the customer’s closest Williams store with the right stock, resulting in faster delivery times and more in-store stock turning over. “I Retailers 100 per cent need to do ship-from-store. The right partner.

Shipping 246

Shipping Fulfillment Finance Promotions 246

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

DECEMBER 11, 2020

The retailer also is promoting its BEYOND+ loyalty program during the holiday season. The program offers loyalty members a 20% discount on all purchases and free standard shipping year-round. “In The retailer also will encourage curbside and buy online, pick up in-store (BOPIS) purchases from Dec. 17 through Dec.

Promotions 270

Promotions Shipping Fulfillment 270

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. But they dont often buy directly through these platforms.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

JANUARY 22, 2025

On the ground, in the air, over water theyll know the best and most reliable ways to ship. Further, theyll have established resources for handling difficult situations, such as shipping large PoS displays over less-than-ideal transportation infrastructure. Getting a local logistics partner will make your life a whole lot easier.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

JANUARY 9, 2025

The industry also will need to keep an eye on global conflicts that can slow down transportation and logistics, such as the attacks by Houthi rebels that slowed down ship traffic in the Red Sea in 2024. Influencers can amplify this problem by promoting products that may or may not be the genuine article. administration.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Retail TouchPoints

JUNE 7, 2021

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. They can then collect, organize and distribute these documents while reducing the risk that a customer order goes missing or is shipped without supporting documentation. Compliance. Developments such as those in the U.S.

Fashion 271

Fashion Promotions Finance Apparel 271

Retail Focus

JANUARY 8, 2025

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes. The 2024 Christmas season provides valuable lessons for retailers.

Consumer 148

Consumer Home Furnishings Drop-Shipping Beauty and Health 148

Inside Retail

JANUARY 6, 2025

With respect to pricing specifically, also take into consideration Amazons free shipping minimums. Non-prime members pay for shipping on all orders below $59, which can cost around $10 to $15, depending on the order. Invest in retail media As with many channels, simply being there is never enough.

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

FEBRUARY 25, 2025

Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Every country has its own unique address formats, and inconsistencies can lead to costly errors in cross-border shipping.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Currency conversion, language barriers, shipping logistics, customs regulations, and local taxes can be overwhelming if not managed properly. However, these challenges are not insurmountable.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

NOVEMBER 30, 2022

For example, if a customer is interested in a particular style or size we don’t have in stock, our store stylists are trained to assist in ordering and shipping a style directly to their home , as well as accepting returns of online purchases.

Boutique 278

Boutique Promotions Shipping Location 278

Inside Retail

AUGUST 14, 2024

Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 Concurrently, the cost of standard shipping grew from $9 to $10.26

Shipping 278

Shipping Promotions Returns Consumer 278

Retail TouchPoints

SEPTEMBER 3, 2024

Fossil used the Metrical tool to offer free shipping to customers who were most likely to abandon their cart, a targeted promotion that increased the number of carts created by 7.5% and reduced cart abandonment by 26%.

Shipping 277

Shipping Promotions ATS Customer Experience 277

Inside Retail

OCTOBER 20, 2024

Make sure your promotions are tailored to this mindset – think irresistible deals, smart bundling, and targeted upsells. Meet these demands by offering seamless checkout experiences and competitive shipping rates. Start Shipping Today. per cent on last year). Make this your best peak season yet. Start preparing now to win big.

Shipping 130

Shipping Checkout Fulfillment Accounting 130

Inside Retail

APRIL 1, 2025

Shifts in consumer behaviour towards big promotions presented challenges to margin integrity, as Krista Diez-Simson, CFO of Taking Shape, pointed out. Though promotional cycles were a boon for sales, Diez-Simson said that managing the tension between cashflow and margin became her biggest challenge in 2024.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

OCTOBER 4, 2022

Credit card holders also get free shipping on qualifying orders of $75 or more, an extra 15% off the first Tuesday of every month and a dedicated customer service phone line. Every 1,000 points earns members a $10 reward that can be used at any of the banners in-store or online.

Shipping 329

Shipping Promotions Shopping Marketing 329

Inside Retail

MARCH 24, 2025

While free and fast delivery is a high bar, retailers can use free shipping to their advantage, helping them grow their customer base and increase customer loyalty.

Consumer 130

Consumer Shipping Returns Target Market 130

Retail TouchPoints

MAY 27, 2022

Saks OFF 5 th customers may earn points regardless of payment method through the tender-neutral program , which was designed to afford easier points accumulation and status growth.

Shipping 262

Shipping Promotions Shopping Marketing 262

Inside Retail

FEBRUARY 27, 2025

Shipping fees (46 per cent) are still the biggest dealbreaker, particularly for Gen X (60 per cent) and Millennials (44 per cent). Retailers can combat this by: Offering free shipping thresholds to encourage higher spending. Cart abandonment: a persistent challenge If your brand struggles with abandoned carts, youre not alone.

Consumer 130

Consumer Checkout Shipping Promotions 130

Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. The registry’s return is Kohl’s latest move spotlighting how it is serving families at key life stages.

ATS 278

ATS Shipping Checkout Accounting 278

Retail TouchPoints

OCTOBER 4, 2024

The major retailer’s first paid membership program offers unlimited free same-day delivery for orders $35 and above as well as free two-day shipping. Members also get exclusive access to members-only events and promotions. Other perks include free shipping with no minimums, free returns and an upgraded birthday gift.

Shipping 278

Shipping Promotions Returns Checkout 278

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

How to Implement: Use customer data to send personalized emails or offers, such as birthday discounts or promotions, based on their purchase history. Offering expedited delivery options, such as next-day or same-day shipping, can significantly improve the customer experience, especially for those who need their purchases urgently.

Customer Retention 111

Customer Retention Returns Promotions Shipping 111

Retail Focus

FEBRUARY 6, 2025

When retailers meet these demands, they reap the rewards of loyalty, word-of-mouth promotion, and repeat purchases. Consolidating loyalty data also grants a deeper insight into customer behaviour, enabling targeted promotions and tailored product suggestions.

Payment Services 148

Payment Services Returns Technical Support Promotions 148

Retail TouchPoints

OCTOBER 6, 2023

Brands can delve into historical sales data, market trends and consumer insights to predict their seasonal demand patterns while factoring in changes based on promotions and actual sales. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

FEBRUARY 28, 2022

Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service.

Shopping 298

Shopping Promotions Shipping ATS 298

Retail Focus

DECEMBER 16, 2024

Accurate prediction of future demand based on seasonal trends and planned promotional activity drives more informed and timely buying decisions. 4, Longer term inventory planning reduces the need for high GHG impact expedited shipping (e.g. In our view, Forecasting software is a far more effective approach to supply chain management.

Supply Chain Management 148

Supply Chain Management Promotions Shipping Planning 148

Retail Focus

FEBRUARY 4, 2025

This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction. AI can identify bottlenecks and optimise logistics, shipping routes, warehouse storage, and inventory management. This improves productivity and reduces costs.

Inventory Management 163

Inventory Management Markdowns Checkout Customer Experience 163

Retail Focus

MARCH 25, 2025

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. In order to counteract the rising costs of their products, a lot of online stores use transport strategies like free shipping levels or membership programs that encourage larger, less frequent orders.

Consumer 130

Consumer Drop-Shipping Shipping Store Layout 130

Retail TouchPoints

JUNE 13, 2023

Free Shipping (With or Without a Threshold) Thanks to the proliferation of Amazon Prime, today’s shoppers have come to expect some degree of free and fast shipping from online stores. Brand Apps While none of our studied sites promote their apps on their desktop sites, 70% of them still offer a branded app for iOS or Android devices.

Payment Services 317

Payment Services Shipping Boutique Promotions 317

Retail TouchPoints

OCTOBER 4, 2021

Many consumers already have caught on that they don’t need to wait until Black Friday, Cyber Monday or Super Saturday for attractive promotional offers. Mainstream media reports of shutdowns at Vietnamese factories and shipping delays affecting items like books have alerted consumers about the dangers of waiting too long to make purchases.

Shopping 325

Shopping Finance Promotions Consumer 325

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. These services promote ecommerce businesses and brands.

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331

Retail TouchPoints

JANUARY 29, 2024

The retailer will work with purchasing organization Omnia Partners to let schools and other organizations shop for more than 300,000 items through MichaelsPro Education , receiving benefits including low order minimums and free standard shipping on orders over $49.

Shipping 278

Shipping Promotions Shopping ATS 278

Retail TouchPoints

NOVEMBER 25, 2020

SoundCommerce allows us to track the exact impact of these variables on our profitability as we make real-time decisions regarding assortment, promotions, inventory, marketing and fulfillment.” . “Shopper behavior is also less predictable today, requiring more creative experimentation in merchandising and marketing.

Markdowns 251

Markdowns Fulfillment Shipping Marketing Spend 251

Retail TouchPoints

MAY 19, 2022

Macy’s is proud to join Better Cotton as we continue to take concrete steps toward achieving sustainability production goals with our private brands,” said Keelin Evans, VP of Sustainability at Macy’s, Inc. in a statement.

Promotions 278

Promotions Shipping ATS 278

Inside Retail

DECEMBER 10, 2023

One way of achieving this is through Klaviyo’s integration with Starshipit a shipping platform designed to enable retailers to eliminate manual shipping processes and allow customers to track their parcels, saving a lot of questions and support time.

Shipping 290

Shipping Accounting Marketing Promotions 290

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306