Inside Retail

APRIL 27, 2022

The company said staff absenteeism related to isolation requirements during the Omicron outbreak led to “availability challenges and short-term impacts on Coles’ promotional program and disruptions to stores and distribution centres”. The supermarket division recorded $8 billion in sales, also up by 3.9

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Retail TouchPoints

MARCH 8, 2024

Discount supermarket retailer Lidl U.S. Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S.,

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Supermarket Customer Experience Promotions Marketing 278

Inside Retail

SEPTEMBER 25, 2023

However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it. Other forms of theft that gained a significant number of “justifiable” responses are manipulating deals and promotions and returning used goods for a refund.

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Checkout Finance Supermarket Consumer 312

Retail TouchPoints

SEPTEMBER 12, 2024

data indicates that consumers are increasingly visiting multiple supermarkets to complete their shopping lists. Trend 4: Returns Will Create Holiday Hassle… Again Returns are the proverbial thorn in retailers’ sides, especially during the holiday season. In the key grocery category, Placer.ai

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Merchant Services Returns Consumer Planning 306

Inside Retail

APRIL 27, 2021

per cent drop in comparable supermarket sales at Coles is a clear sign of normalising consumer behaviour in the wake of Covid-19 lockdowns. We’re beginning to see customers returning to the CBD, as they return to work. The return to normalcy is also impacting the times at which consumers shop. “We Deflation of 0.2

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Returns Supermarket Shopping Consumer 147

Retail Gazette

FEBRUARY 6, 2024

Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% Lidl’s sales grew 13.2%, while M&S jumped 11.6%, according to the last data from NIQ. in January.

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Supermarket Promotions Returns Shopping 124

Retail TouchPoints

APRIL 12, 2023

While this may sound positive for supermarkets, it also brings new challenges. First, supermarkets must determine exactly how much inventory to order so as not to waste food or purchase insufficient supplies. Innovating the in-store experience can give stores a great return on investment. Transform shopping in-store.

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Supermarket Grocer Customer Retention Checkout 264

Inside Retail

NOVEMBER 12, 2024

“While GMV may show growth — reflecting transactions before cancellations and returns — this increase does not indicate true commercial success or consumer confidence,” Jaques Roizen, MD Consulting at Digital Luxury Group, told Inside Retail. These bundles achieved a 50 per cent increase in transaction volume.

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Consumer Supermarket Shopping Promotions 130

Inside Retail

JULY 19, 2022

Overall, the return to retail has made it clear how important the customer experience is in drawing people back. In April, the supermarket giant submitted a development application for its first standalone, contactless drive-through grocery site in Rose Bay, Sydney. A return to entertainment and events. Contactless self-service.

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Promotions Returns Customer Experience Supermarket 246

Retail Gazette

FEBRUARY 28, 2025

The supermarket giant has poached Lidl’s chief operating officer Matt Heslop as its new director of convenience and wholesale. Lebon brings over 39 years of experience in supermarket retailing, having most recently served as executive director of supermarkets and hypermarkets at Carrefour.

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Supermarket Grocer Wholesale Promotions 71

Retail Gazette

SEPTEMBER 18, 2024

Supermarkets as a whole saw till sales dip over the past month, with the slowdown likely due to cooler weather and a return to regular routines for shoppers following the summer break, according to NIQ. Total till sales fell from 5.5% the prior month to 4% in the last four weeks ended 7 September, the NIQ reported. .

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Supermarket Marketing Grocer Promotions 105

Inside Retail

NOVEMBER 21, 2022

It’s no surprise then that Australia’s biggest supermarket chains have all focused their holiday efforts on bringing people together with food. The conversations we’ve been having, particularly with FMCG companies at the moment, is that they’re starting to see a return to normalcy around distribution, and access to freight,” Aley said.

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Supermarket Promotions Returns Consumer 244

I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Supermarket Payment Services Checkout Grocer 104

Retail TouchPoints

JULY 26, 2022

Customers can try products for seven days and return what they don’t like at no charge. Goodlife’s returns are already low — around 8% online (where returns are typically closer to 20% to 30% , especially in apparel) and 2% in stores. “[Try What some might consider a risky business move has paid off in spades for the brand.

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Fashion Wholesale Apparel Returns 306

Inside Retail

MAY 30, 2022

The ACCC says Mastercard entered into agreements with more than 20 major retail businesses, including supermarkets, fast food chains and clothing retailers that conflicted with the commission’s least-cost routing initiative that aims to minimise costs for retailers processing debit cards and for consumers using them.

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Merchant Services Payment Services Supermarket Promotions 246

Retail Gazette

APRIL 10, 2024

Tesco said price pressures on supermarkets continue to ease as it reported its profits had more than doubled over the past year. He said the supermarket had “worked hard” to reduce prices, including “doubling down” on its Aldi Price Match offer and Clubcard Prices promotion, which is available on around 8,000 products each week.

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Supermarket Promotions Returns Marketing 135

Retail TouchPoints

APRIL 18, 2024

The Battle to Create Retail’s Future The retail industry has surpassed the tipping point on Kurzweil’s law of accelerating returns, which states that the rate of technological process and innovation tends to accelerate exponentially over time. Yet we’ve passed an inflection point and the water is beginning to boil. That sounds good.

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Fulfillment Marketing Returns Supermarket 289

Retail TouchPoints

JULY 24, 2023

If the advertisements and promotions are not adequately tailored to the shopper, they won’t stand out amongst the noise. On the other hand, an advertisement that promotes the return of a shopper’s favorite seasonal dessert or provides a promotion for their favorite chip brand will earn their attention and draw them into the store.

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Marketing Retail Marketing Advertising Promotions 246

Retail Gazette

JULY 24, 2024

“The German-owned supermarkets were just a twinkling in the CMA’s eye when this order was first made.” ” He added: “Fourteen years on, and with the return of a Labour government, surely it is time to look at how the active use of these legal tricks is preventing competition on retail parks in towns across the UK.”

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Supermarket Grocer Planning Promotions 124

Retail Focus

DECEMBER 8, 2021

As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings. Supermarkets, for example, are targeting promotions based on different areas of their stores or using screens to manage queues.

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Kiosk Fast Fashion Promotions Returns 209

Retail TouchPoints

JULY 2, 2024

If you were in London, you’d find these items in the most luxury-oriented stores, but not a general supermarket, and we’re bringing them to America for the first time.” At the time Faire was running a deal to promote its expansion into Europe , where the platform would cover import taxes. “I Olive Et Al “shop” on Faire.

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Wholesale Merchant Services Marketing Payment Services 264

Retail TouchPoints

MAY 5, 2021

Membership-based online supermarket Thrive Market offers a similar solution to sell wine online, featuring detailed “wine cards,” notes from its in-house sommelier and free virtual tasting sessions. “We Overcoming Last Mile and Return Hurdles. and the actual sale takes place through those regulated companies.

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Returns Consumer Marketing Comparison Shopping 279

Retail Gazette

JULY 24, 2024

Meanwhile, Ocado and M&S held their crown’s as the fastest growing supermarkets as sales jumped 12.9% Related Story Iceland boss accuses Aldi and Lidl of ‘preventing competition on retail parks’ 24/07/2024 x 8:09 AM It comes as NIQ reported total till sales in supermarkets rose 3.6% respectively.

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Marketing Supermarket Grocer Promotions 121

Inside Retail

MAY 2, 2021

They love their money, they love their engagement with their brand, they love them returning to their store. It seems like every week our major supermarkets are launching a new sustainability initiative. Also known as “shopperphobia”, many retailers have started to dread their own customers. At an individual level, they love them.

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Consumer Supermarket Shopping Promotions 246

Retail Gazette

JANUARY 28, 2025

Related Story Supermarket chiefs call for 2027 deposit return scheme start date to be scrapped 16/01/2025 x 10:58 AM Dickinson said: Price cuts and deflation may not last much longer as retailers will soon feel the full impact of 7bn of new costs announced at the last Budget. compared to 1.8% the previous month.

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Shopping Supermarket Promotions Returns 59

Retail TouchPoints

APRIL 8, 2024

At my local supermarket, the self-checkout PIN pad has a note asking if I want to take a two -question survey (I don’t). Narasimhan: Closing the loop with all consumers (both detractors and promoters) confirms that their feedback is being taken to heart and acted upon — increasing their sense of loyalty to the organization.

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Customer Experience Consumer Promotions Checkout 254

Inside Retail

MAY 2, 2021

It is looking increasingly likely that many office workers will continue to work from home, at least on a part-time basis, with a number of media reports suggesting that up to 95 per cent of consumers do not want to return to commuting five days a week and want to work a maximum of three days a week in the office.

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Supermarket Promotions Consumer Planning 162

Retail Gazette

OCTOBER 17, 2023

Total till sales at UK supermarkets have seen sustained growth of 9.1% This has been encouraged by an increase in the discounts offered by supermarket loyalty schemes. as the back to school period led shoppers to return to their usual shopping patterns. in the last four weeks ending 7th October 2023, only slightly down from +10.1%

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Supermarket Finance Returns Advertising 64

Inside Retail

SEPTEMBER 20, 2022

With a return to in-store shopping, demand for online services has become more manageable. These products often include top sellers, items on promotion with limited quantities, or products impacted by unusual demand patterns. But digital remains an important and growing channel. Improve customer interaction experience.

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Grocer Fulfillment Promotions Management 243

Retail Gazette

FEBRUARY 4, 2025

Sainsbury’s has removed Amazon’s ‘Just Walk Out’ technology from its checkout-free Holborn Circus store, returning the location to a more traditional checkout setup.

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Checkout Kiosk ATS Supermarket 99

Inside Retail

NOVEMBER 20, 2022

According to the Trigo CEO Michael Gabay, the Berlin location is nearly double the size of the Cologne store, where the concept debuted, and has additional offerings, such as promotional baskets, crates of beer and other bulk items, as well as pans and kitchen utensils.

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Checkout Payment Services Supermarket Specialty Store 130

Retail Gazette

AUGUST 8, 2024

Deliveroo has returned to profitability as it’s growing partnerships with supermarkets and retailers helped to boost orders through the app. “I’m also delighted that we have further improved our Net Promoter Score, a key indicator of consumer satisfaction. The delivery platform reported a profit of £1.3m

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Returns Supermarket Consumer Promotions 117

Retail Gazette

FEBRUARY 28, 2024

Morrisons has unveiled a host of management changes as CEO Rami Baitiéh begins shaping up his senior team for the supermarket’s next chapter. Blackhurst returns to Morrisons from 18 March, having previously worked for the grocer between 2015 to 2019 primarily as group commercial director.

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Grocer Supermarket Wholesale Promotions 115

Retail Gazette

APRIL 23, 2024

Tesco is under scrunity from the UK’s supermarket regulator, which is is closely monitoring its implementation of an “Amazon-style” fulfillment fee for online suppliers. Some also raised objections regarding unfair treatment.

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Fulfillment Supermarket Grocer Wholesale 98

Inside Retail

AUGUST 6, 2024

Channelling the Olympic spirit If you’ve been into your local Woolies in the last couple of weeks, you would have seen Olympic fever in action with supermarkets decked out in green and gold. Woolworths has a variety of promotions running in-store in addition to making donations to grassroots sporting organisations.

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Supermarket Advertising Promotions Marketing 147

Retail TouchPoints

DECEMBER 5, 2023

Hy-Vee is prioritizing this growth area through a strategic partnership with Samsung that allows the supermarket chain to bring dynamic ads and content into stores, as well as through a robust network of Samsung Connected TVs and Direct Out-of-Home (OOH) advertising channels. “Hy-Vee,

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Advertising Marketing Management Customer Experience 264

Inside Retail

AUGUST 10, 2021

With many parts of Australia once again plunged into lockdown, non-essential retail stores shut and supermarkets under more pressure than ever to manage home deliveries, retailers are leaning heavily on delivery services to get goods into the hands of customers. Workers are dying in the pursuit of profits.”.

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Management Supermarket Promotions Returns 246