Retail TouchPoints

DECEMBER 25, 2023

And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. Collect and Use Your In-Store Data Retailers often have access to more information about their stores than they realize.

Customer Experience 233

Customer Experience Dead-Stock Store Layout Point of Sale 233

Retail TouchPoints

FEBRUARY 27, 2024

While the report primarily focuses on how AI can optimize store layouts and marketing strategies, there is an underlying message on data security. The report discusses how digital solutions like AI and machine learning not only enhance operational efficiency but also fortify cybersecurity measures.

Payment Services 255

Payment Services Wholesale Store Layout Inventory Management 255

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 262

Loss Prevention Sporting Goods Customer Experience Store Layout 262

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 215

Checkout Payment Services Store Layout Kiosk 215

Retail TouchPoints

FEBRUARY 15, 2021

The in-store experience remains a crucial part of consumer expectations. While retailers might condense their space and concentrate their resources, smart brands know the competitive edge in-person service brings.

Fulfillment 271

Fulfillment Checkout Store Layout Consumer 271