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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Delivering Exceptional Customer Experiences Collect and use your in-store data. Bad retail is dead.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds

Retail TouchPoints

Instead, consumers are more likely to embark on fewer but more intentional shopping trips, making more purchases per visit. Affirming evidence came from recent research by CBRE, which found consumers in Italy and Spain spending 10% to 15% more per store visit since reopening. Post-pandemic, leisurely sprees might be left in the past.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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The UltimateShopper Sets New Standards: AI Theft Protection and Contactless Payment Integrated into the Shopping Trolley

365 Retail

At the heart of Gecks offering is the UltimateShopper Plus , a pioneering smart shopping trolley that enhances the shopping experience while giving retailers a competitive edge. From 18 to 20 February, Geck will showcase solutions designed to help retailers stay ahead in an evolving market.

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Why Bricks & Mortar Businesses Should Invest In Technology

Retail Focus

Among the biggest challenges retailers with a physical shop presence face is the ability to get customers through their doors. In today’s world, a retail company must convince customers to shop both offline and online. Other tech-based initiatives enhance the in-store experience too, such as self-serve checkouts.

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Why Retailers Need a Centralized Database for Business Efficiency and Growth

RETAIL MANAGEMENT SOFTWARE

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.