Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown. There is no ‘returning to normal’.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

DECEMBER 13, 2023

Baird: A lot of store renovation efforts are being driven by the expanded role of the store. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions. Next Steps.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif. Customers using these bins through Oct. Starbucks also is planning to bring reusability to the drive-thru.

Returns 241

Returns Payment Services Point of Sale Location 241

Retail TouchPoints

JULY 10, 2024

The ability to gather information from mobile app sales, social media and points of sale may be especially helpful for understanding a brand’s relationship to the customer, and the Gen Z cohort more specifically. Hungry for the next novelty, many will return to that venue only if there is something new to experience.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail TouchPoints

SEPTEMBER 10, 2024

In addition to the Mexican app, scheduled to debut later this year, Levi’s also is planning to integrate digital returns and exchanges into BackPocket to streamline checkout processes.

Checkout 258

Checkout Accounting Returns Planning 258

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. On a more drastic scale, imagine that an ORC ring is encouraging participants to return stolen merchandise.

Loss Prevention 261

Loss Prevention Returns Point of Sale Shipping 261

Retail TouchPoints

FEBRUARY 6, 2024

Shoppers also can use the mirrors to request that sales associates bring specific items to the dressing room, and the store features lockers where shoppers can pick up items they’ve ordered online.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. The surge in ecommerce was enough to create trepidation in the commercial real estate industry.

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Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

JANUARY 12, 2024

Just Walk Out also provides retailers with analytics data while preserving customers’ privacy, offering aggregated and anonymized analytics around how products are considered, picked up, returned to the shelf and purchased. Amazon emphasized that it does not use or collect any biometric information as part of this data-gathering. “We

Payment Services 264

Payment Services Accounting Checkout Apparel 264

Retail TouchPoints

SEPTEMBER 19, 2023

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” “This means products like clothing need to be packaged in bags or boxes — but that’s not always the way people shop for soft goods.

Apparel 278

Apparel Payment Services Checkout Location 278

Retail TouchPoints

NOVEMBER 11, 2021

Easton Town Center CEO Jennifer Peterson of Steiner + Associates will discuss the innovative solutions they’ve implemented throughout the customer journey, such as centralized pickup and return locations and using AR to improve brand and product discovery. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

SEPTEMBER 13, 2024

Smart stores are still viable tactics in retailers’ broader business strategies, but recent news has proven that retail leaders must think ahead of the curve when it comes to their smart store implementations if they hope to see a return on their digital investments.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place.

Checkout 299

Checkout Location Shopping Consumer 299

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic.

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Management Loss Prevention ATS Store Operations 194

Retail TouchPoints

OCTOBER 4, 2023

Many retailers are needlessly accepting shockingly low conversion rates when stronger ecommerce strategies could be driving much higher returns, without the need to invest more into campaigns or advertising. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

I Vend

AUGUST 13, 2023

They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

I Vend

MAY 5, 2023

Learn more about the best retail point of sale. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out. Read more Nothing stands still for long in the world of retail.

Management 97

Management Point of Sale Promotions Niche Retailing 97

Retail TouchPoints

JULY 29, 2020

Similarly, brands and retailers also are getting savvy about how they leverage in-store concession spaces; for example, launching new items on selected days to test market response or entice consumers to return time and again. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. The key is to ensure that you select a cloud-based point of sale platform that also has an offline option.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

Inside Retail

JUNE 27, 2024

Besides the removal of pandemic-induced restrictions on brick-and-mortar shopping, there has been a boom in customers returning back to the mall thanks to several factors, like an increase in desire, especially amongst younger shoppers, for in-person experiences. per cent and 1.0 per cent lower, respectively.

Retail Marketing 147

Retail Marketing Marketing Department Stores Shopping 147

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store.

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store.

Payment Services 97

Payment Services Merchant Services Point of Sale Customer Experience 97

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management tracks time and analyzes employee attendance patterns to help retail stores manage issues related to predictable losses in employee coverage. Retailers can maximize capacity and improve efficiency at point-of-sale in many ways by handling the average amount of time for an employee to handle customer queries.

Management 98

Management Payment Services Employee Engagement Store Operations 98

M19 Retail

JANUARY 2, 2024

What makes the LeaderBoard truly unique is its reliance on end-user evaluations, as it collects and analyzes valuable data points such as return on investment, innovation, reliability, support, and customer satisfaction. stated Eugene Voronov, EVP & General Manager. Mi9 Retail is committed to innovation and customer service.

Point of Sale 52

Point of Sale Returns Management Store Operations 52

I Vend

JUNE 20, 2024

But how do mid-sized retail stores ensure retention? A surefire strategy is a customer-focused retail loyalty program, which will deliver • Enhanced experience to increase customer engagement and return rate. It’s essential to choose a loyalty system that can scale with the business.

Customer Retention 94

Customer Retention Management Consumer Marketing 94

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

Running a successful pet store involves more than just a love for animals. It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. That’s where POS (Point of Sale) and ERP (Enterprise Resource Planning) systems come in.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

M19 Retail

DECEMBER 9, 2022

Valuable data such as return on investment, innovation, reliability, support, and customer satisfaction are collected and analyzed. Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line. This ultimate guide explores the essential features, benefits, and expert tips for selecting and implementing a POS system tailored for your arts and crafts store.

Payment Services 52

Payment Services Inventory Management Checkout Promotions 52

Mass Relators

SEPTEMBER 12, 2022

increase over 2019 — representing the highest annual online sales growth ever, the Commerce Department reported. As we have all experienced, this growth has subsided from its peak numbers, but by no means has it returned to normal levels — i.e., pre-COVID levels. This was a 32.4%

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. It just it doesn’t seem like they’ve. [6:00]

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

I Vend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. Automation will only work successfully if it is operating with accurate, real-time, full picture data and integration is the way to deliver it.

Payment Services 52

Payment Services Checkout Drop-Shipping Sporting Goods 52