Inside Retail

NOVEMBER 28, 2023

But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. A research report states that 61 per cent of consumers are likely to spend more in a store, and 90 per cent are more likely to return, if they have a positive in-store experience.

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Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff! They likely need to host events, too, since store events are all the rage.

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Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Additionally, stock visibility is a key enabler for product availability and circular services such as returns and resale.

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Retail TouchPoints

FEBRUARY 17, 2025

Reduce Return Volumes Accuracy is essential in order fulfillment, and errors can quickly erode customer trust. Fewer picking errors mean fewer returns and replacements, leading to higher customer satisfaction and cost savings. Orgill , the worlds largest independently owned hardlines distributor, achieves 99.6%

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Inside Retail

MARCH 6, 2024

A point-of-sale system with such technology may permanently delete transactions, re-sequence transactions, reduce sales values, or misrepresent transactions. He added business owners should be careful when choosing a point-of-sale to ensure it complies with the law, as it might not be obvious when an ESST is being used.

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Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit. “We

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Inside Retail

OCTOBER 13, 2021

Townsend says forward-thinking retailers today are looking for much more than a list of services and a price list: they are looking at transparent working relationships with suppliers so that both parties can see the returns on the money they are investing. Embrace the opportunity.

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Inside Retail

AUGUST 1, 2024

In Hong Kong, sports goods retailer Decathlon is offering members of its customer loyalty program free lifetime returns – and the numbers suggest the bold risk is paying off. Free returns are available only to members of Decathlon Hong Kong’s loyalty program, which records all members’ transactions. So we’ll continue to offer it.”

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Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. H&M also is testing “new checkout solutions and enhanced, more sustainable delivery and return options,” but didn’t provide additional details on what those offerings might look like. “We

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Retail TouchPoints

SEPTEMBER 19, 2023

The Media and Sales Performance Dashboard is a self-service platform designed to consolidate insights on Sponsored Product Ads and Display campaigns, as well as sales performance, within a single interface.

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Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

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Retail Focus

AUGUST 12, 2022

Reflecting this, the brief asked for a space that was flexible, with the ability to be reconfigured to host influencer/media dinner parties one night and returned to a retail space the next day, all while housing HQ offices upstairs. It is a meeting place for a unique community of creators, designers, bloggers and customers.

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Inside Retail

OCTOBER 5, 2023

The company aims to deliverer EBIT margin expansion and continue providing strong cash returns to shareholders. Pandora jewellery is now sold in more than 100 countries through more than 6500 points of sale, including more than 2500 concept stores. Revenue is thereby expected to reach DKK 34-36 billion (US$4.8-5

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Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail.

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Retail TouchPoints

APRIL 18, 2024

“This foundation is what allows us to be the hub of the retailer’s point of sale, supporting the aggregation and reporting of data like a large grocery chain. billion in retail sales. We are leveraging our consumers and our collective $16.5

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Retail TouchPoints

SEPTEMBER 25, 2024

Experiences to Remember According to Raydiant’s State of Consumer Behavior report, more than four out of every five consumers will likely return to a store after a positive in-store experience. In fact, the approach may backfire, delivering diminished returns and even loss. This also encourages the trying and buying of new products.

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Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Buy online, return in-store. They should be in all retailers’ playbooks.

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Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale.

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Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Next Steps.

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I Vend

FEBRUARY 9, 2025

Read more Challenges Online/offline – Online research and sales account for an ever increasing share of the market. Consumers may do their research online, come into the store to see and try the goods, and either buy in store or return to their screen for the final purchase. Electronics is a highly specialized form of retail.

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Payment Services Point of Sale Inventory Management Management 52

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work. Conduct Background Screening and Provide Ongoing Training.

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Retail TouchPoints

AUGUST 14, 2023

will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins. Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model.

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Inside Retail

DECEMBER 1, 2021

With the explosion of new technology available, the humble vending machine provides retailers with enormous opportunities beyond being point-of-sale channels. The post Big in Japan: The return of vending machines appeared first on Inside Retail.

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Retail Focus

DECEMBER 12, 2024

Investors are returning to the market with growing volumes, particularly in Southeast Europe and the UK, adopting an opportunistic strategy centred around winning concepts. Looking ahead, the 5-10 year perspective outlines a commercial landscape where only the most high-performing retail spaces will survive.

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Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales.

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Retail TouchPoints

JULY 10, 2024

The ability to gather information from mobile app sales, social media and points of sale may be especially helpful for understanding a brand’s relationship to the customer, and the Gen Z cohort more specifically. Hungry for the next novelty, many will return to that venue only if there is something new to experience.

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Retail Focus

NOVEMBER 27, 2024

Retail and Hospitality Even in non-technical environments, foam shadow boards can be used for organising cleaning supplies, point-of-sale tools, or other frequently used equipment. Accountability: Missing tools are easy to spot, ensuring that dangerous items like sharp blades or power tools are returned to their proper place.

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Retail TouchPoints

JULY 7, 2022

As visitors return to cultural destinations in droves, we are committed to delivering an optimal store experience and guest service excellence,” said Ryan Close, Chief Technology Officer at Event Network in a statement.

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I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

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RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

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Retail TouchPoints

SEPTEMBER 10, 2024

In addition to the Mexican app, scheduled to debut later this year, Levi’s also is planning to integrate digital returns and exchanges into BackPocket to streamline checkout processes.

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I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores. Read how our returns management system can help you.

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Returns Management Inventory Management Point of Sale 97

Retail TouchPoints

JULY 8, 2021

has entered a multi-year national partnership with buy now, pay later solution Afterpay to support retailers in offering flexible payment solutions to returning shoppers. Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S.,

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Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. On a more drastic scale, imagine that an ORC ring is encouraging participants to return stolen merchandise.

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Retail TouchPoints

OCTOBER 28, 2021

These sensors are programmed to know when a product gets picked off a shelf, when it is returned or when it leaves the store. Hitachi’s automated shop technology uses lidar (light detection and ranging) sensors instead of relying on cameras and video. Using lidar allows for installations that are both compact and unobtrusive.

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Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. There is no ‘returning to normal’. While everyone is looking forward to a time when they can move beyond the pandemic, they remain very cautious, especially in the early days of easing restrictions.

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