Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 261

Planning Marketing Location Shopping 261

Retail TouchPoints

DECEMBER 13, 2024

Primark plans to put even more time and money into its U.S. The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S., The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; expansion in 2025.

Planning 260

Planning Location Accessories Apparel 260

Retail TouchPoints

MARCH 15, 2024

Our compelling holiday plans and thoughtfully curated assortment resonated with our guests and delivered healthy traffic, record brand awareness and strong member growth,” said Dave Kimbell, CEO of Ulta Beauty in a statement. The retailer’s $11.2 billion in net sales for FY 2023, which ended Feb. 3, 2024, was 9.8%

Planning 255

Planning Store Operations Customer Experience 255

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

Planning 264

Planning Location Store Operations Fulfillment 264

Retail TouchPoints

OCTOBER 28, 2024

Seven & i Holdings , parent company of 7-Eleven , plans to open 500 new “food-forward” convenience stores between 2025 and 2027. The “New Standard” stores will be larger than traditional 7-Eleven stores and will include expanded fuel offerings as well as digital innovations to support more frictionless shopper journeys.

Planning 272

Planning Store Operations Customer Experience ATS 272

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

Planning 261

Planning Location Fashion Consumer 261

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 274

Planning Management Location Store Operations 274

Retail TouchPoints

DECEMBER 10, 2024

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

Planning 269

Planning Location Consumer Store Operations 269

Retail TouchPoints

SEPTEMBER 3, 2024

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March : to open up to 17 new stores during its FY 2024, which began in February 2024. Academy already has opened three locations since the beginning of its fiscal year.

Planning 270

Planning Outdoor Apparel Location 270

Retail TouchPoints

NOVEMBER 1, 2024

Additionally, the retailer plans to freeze any price increases on its U.S.-owned owned and operated stores through fiscal 2025, which ends in October 2025. Starbucks also will shift its focus to its existing stores rather than building new ones. “One 1, 2024, Starbucks’ global comp store sales declined 2%.

Planning 271

Planning Customer Experience Marketing ATS 271

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. The retailer currently operates approximately 12,500 stores across the U.S.,

Planning 257

Planning Store Operations Marketing 257

Retail TouchPoints

FEBRUARY 26, 2024

After opening a net 23 new stores in 2023 for a total of over 400 locations, Sprouts Farmers Market plans to open 35 new locations this year, all in its new smaller-store format. Sprouts committed to shrinking its stores’ square footage by 23% as a way to reduce environmental impact in June 2023.

Planning 258

Planning Supermarket Location Marketing 258

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. China has plans to make Hainan a tax-free zone , and this mall will be DFS Group’s first property in mainland China (the company operates venues in Hong Kong and Macau).

Planning 261

Planning Jewelry Fashion Marketing 261

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 273

Planning Payment Services Store Operations Customer Experience 273

Retail TouchPoints

MARCH 29, 2024

BJ’s Wholesale Club will open five warehouse club stores in Tennessee, South Carolina, Florida and Indiana. These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. its second store in the Hoosier State.

Wholesale 273

Wholesale Planning Location Marketing 273

Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Planning 274

Planning Kiosk Management Consumer 274

Retail TouchPoints

DECEMBER 2, 2024

Burlington Stores plans to open 101 net-new stores during its current fiscal year, which ends Feb. The value-priced retailer, which currently operates 1,103 stores in 46 states, Washington, D.C.

Planning 266

Planning Store Operations Marketing 266

Retail TouchPoints

JUNE 29, 2023

The specific stores that will be targeted have not been announced, but the U.S. The closures are part of Walgreens’ plan of “accelerating our portfolio optimization to further simplify the business,” according to CFO James Kehoe. However, operating losses grew to $500 million in Q3 2023 compared to a loss of $333 million in Q3 2022.

Planning 274

Planning Location Store Operations 274

Retail TouchPoints

MARCH 6, 2024

Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year. Additionally, the eyewear retailer increased average revenue per customer 9.3% in 2023, to $287 , and boosted its number of active customers 2.5% , to 2.33

Planning 274

Planning Marketing Spend Management Shopping 274

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Planning 271

Planning Shopping Location Consumer 271

Retail TouchPoints

SEPTEMBER 29, 2023

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

Planning 293

Planning Specialty Retailers Shipping Returns 293

Retail TouchPoints

SEPTEMBER 6, 2023

These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. Lego also plans to work with its suppliers to collectively reduce environmental impacts, noting that 98% of GHG emissions come from outside its operations.

Planning 261

Planning Accounting Store Operations ATS 261

Retail TouchPoints

DECEMBER 8, 2023

Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico ), along with 1,500 store renovations and 85 store relocations. The discount retailer reported net sales of $9.7

Planning 261

Planning Apparel Location Consumer 261

Retail TouchPoints

JANUARY 6, 2025

The cashless convenience stores will have a community focus, supporting local partners and minority- and women-owned businesses by featuring their products and other healthy options for student consumers.

Planning 274

Planning Checkout Location Marketing 274

Retail TouchPoints

JUNE 30, 2023

Freshippo also has established strategic partnerships with 13 global retail groups, international brands, global associations and consulting companies in Shanghai and announced plans to set up eight purchasing centers globally.

Planning 273

Planning Supermarket Consumer Store Operations 273

Retail TouchPoints

APRIL 29, 2024

The event highlighted a number of Starbucks initiatives including: Plans for U.S. The retailer plans to open four more farms — in Asia, Africa and other parts of Latin America — in coming years. Additionally, Starbucks will welcome the first cohort of college students for learning opportunities at Hacienda Alsacia in December 2024.

Planning 258

Planning Consumer ATS Store Operations 258

Retail TouchPoints

FEBRUARY 2, 2024

UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America.

Planning 261

Planning Shopping Store Operations ATS 261

Retail TouchPoints

OCTOBER 13, 2023

Netflix is reportedly planning to open permanent brick-and-mortar stores, beginning in 2025 with two in the U.S. Dubbed “Netflix House,” the stores will offer dining, live experiences and retail options related to the streaming service’s shows, including a Squid Game -themed obstacle course.

Location 261

Location Planning Wholesale Consumer 261

Retail TouchPoints

SEPTEMBER 26, 2023

Drugstore chain Rite Aid is reportedly negotiating with creditors on a Chapter 11 plan that would include liquidating a hefty number of its 2,100 -store fleet, according to the Wall Street Journal. Sources also revealed that Rite Aid plans to auction off its Elixir pharmacy unit and other valuable parts of the business.

Planning 261

Planning Store Operations 261

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season.

Planning 284

Planning Department Stores Wholesale Location 284

Retail TouchPoints

AUGUST 21, 2024

GU (pronounced “gee-you”), a sister brand of apparel retailer Uniqlo , will make a splashy, multi-channel entrance into the U.S. next month with the simultaneous debut of its ecommerce site and a 10,225-square-foot NYC flagship.

Planning 274

Planning Apparel Accessories Fashion 274

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 271

Planning Grocer Wholesale Payment Services 271

Retail TouchPoints

MARCH 26, 2024

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. The first two stores are in the Raleigh suburb of Knightdale, N.C., The retailer currently operates 283 stores across 18 states. which opened on March 22, and the Indianapolis-area Greenwood, Ind.,

Outdoor 261

Outdoor Planning Apparel Store Operations 261

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan.

Planning 284

Planning ATS Shipping Location 284

Retail TouchPoints

JANUARY 30, 2024

“The number one driver of job satisfaction is an associate’s manager, and we believe that you — our front-line leaders — are the best in retail,” wrote Cedric Clark, EVP, Store Operations, Walmart U.S. in a blog post. A strong labor market has many retailers raising wages and improving benefits for workers at multiple levels.

Management 273

Management Store Operations Supermarket Planning 273

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. and scaling up its plans for drone deliveries by partnering with Google parent company Alphabet.

Fulfillment 260

Fulfillment Store Operations Customer Experience Planning 260

Retail TouchPoints

JUNE 10, 2024

Manager of Digital Strategy & Innovation, General Mills Jennifer Lambert, SVP of Strategy & Planning, Hy-Vee, Inc.

Supermarket 293

Supermarket Store Operations Management Planning 293