Inside Retail

JANUARY 16, 2025

Hubbed is setting a new standard for e-commerce returns with the upcoming launch of its box-free and label-free solution across its entire Parcelpoint network. With over 2500 locations nationwide, this innovation is designed to enhance convenience and customer experience for e-commerce returns.

Returns 130

Returns Drop-Shipping Customer Experience Location 130

Inside Retail

JULY 4, 2024

Spanish fashion label Desigual is returning Down Under, partnering with The Iconic to launch its spring-summer collection. Janine Edwards, head of Edwards Imports, said at the time that her company planned to open a Desigual store in every Australian state, with Sydney to be the second location. But the expansion never eventuated.

Returns 276

Returns Fashion Location Planning 276

Inside Retail

MARCH 18, 2025

“In a year of transition, we remain focused on executing our strategic plans to drive growth and attractive shareholder returns.” ” During the period, Myer completed its merger with the apparel brands business of Premier Retail.

Net Profit 262

Net Profit Marketing Department Stores Apparel 262

Inside Retail

FEBRUARY 5, 2025

Indian retail conglomerate Reliance Retail has introduced an app in India to sell Sheins fashion products through a licensing agreement, marking the Chinese brand’s return after a five-year ban due to diplomatic tensions. The app’s initial rollout covers major cities like New Delhi and Mumbai, with plans for nationwide expansion.

Returns 130

Returns Fast Fashion Fashion Consumer 130

Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga.

Returns 263

Returns Merchant Services Payment Services Fashion 263

Retail TouchPoints

FEBRUARY 24, 2025

In November 2024 Niccol laid out details of the Back to Starbucks plan, designed to re-establish the chain as the Community Coffee House, including simplifying an overly complex menu, returning to self-service condiment bars and doing a better job of balancing mobile and in-person orders.

Accounting 265

Accounting Returns Planning Store Operations 265

Retail TouchPoints

JANUARY 31, 2025

The fundamentals of our business remain strong with ongoing market share gains, record Neighbors Club members, digital sales in excess of $1 billion and high-return new store openings.

Planning 179

Planning Returns Location Marketing 179

Inside Retail

OCTOBER 25, 2023

However, the return of quarterly sales increase signifies that the planned period of consolidation within the firm has concluded. million, demonstrating the sustained return to profitability. The post Kogan returns to quarterly growth despite YOY sales decline appeared first on Inside Retail Australia.

Returns 297

Returns Planning 297

Inside Retail

FEBRUARY 6, 2024

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. Around 31 per cent disclosed they returned items because they needed the money back they had spent on an item.

Returns 290

Returns Customer Experience Planning Management 290

Retail Gazette

FEBRUARY 4, 2025

The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.

Returns 112

Returns Supermarket Planning Grocer 112

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Here are some of the details on how Starbucks plans to continue this momentum in the coming years: Shot #1: Elevating the Starbucks Brand… …through 4% net-new store growth in the U.S.

Planning 278

Planning Returns Marketing Accounting 278

Retail TouchPoints

FEBRUARY 6, 2025

But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. In the words of Paula Mitchell, Digital General Manager, We wanted consumers to think of Freedom not as your mums brand but as your best friends brand.

Kiosk 253

Kiosk Fulfillment Customer Experience Planning 253

Retail Gazette

NOVEMBER 26, 2024

Commenting on Leighton’s return to the supermarket giant, Grocery Insight CEO Steve Dresser notes: “I don’t think anyone could have foreseen it. But Dresser believes Leighton’s return could trigger an appetite to aid in the turnaround mission from former Asda leaders. Is Leighton the right fit for the job?

Supermarket 105

Supermarket Returns Grocer Customer Experience 105

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% last year as consumers headed elsewhere for their weekly grocery shop.

Planning 97

Planning Supermarket Grocer Returns 97

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

MARCH 20, 2025

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return.

Returns 279

Returns Fashion Shipping Shopping 279

Retail TouchPoints

APRIL 3, 2024

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. That same report identified the top aspects that U.S.

Returns 249

Returns Drop-Shipping Shipping Consumer 249

Retail TouchPoints

MARCH 12, 2025

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. I just knew that we could do better. And I think the customers expect us to be better.

Store Layout 267

Store Layout Promotions Jewelry Department Stores 267

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Promotions 278

Promotions Apparel Returns Marketing 278

Retail TouchPoints

DECEMBER 19, 2024

Lee Nicholson I am looking forward to returning to Stop & Shop, which is where I started with this organization, said Nicholson in a statement. Nicholson brings 30 years of retail industry experience to the role, which he will assume in early 2025, including more than 20 years with Aholds U.S.

Shopping 265

Shopping Supermarket Promotions Returns 265

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. Plank was reinstalled as President and CEO in March.

Planning 272

Planning Wholesale Promotions Returns 272

Inside Retail

FEBRUARY 20, 2025

The group plans to open more than 10 stores in the second half and intends to acquire more stores for Stylerunner and an additional 10 stores for The Athlete’s Foot. per cent in the first seven weeks of the second half, benefitting from students returning to school.

Net Profit 227

Net Profit Fashion Returns Planning 227

Retail TouchPoints

FEBRUARY 26, 2025

Ask for documentation of suppliers data security practices and incident response plans. North American retail and ecommerce businesses now lose a total of $3 for every dollar of fraud they experience, and as mentioned earlier, most customers wont return to a site after a fraud experience. Supplier cybersecurity. Vendor communication.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Inside Retail

AUGUST 18, 2024

” McGrathNicol said that the transaction price is not enough to provide a return to shareholders. The post Booktopia sold to DigiDirect’s owner who plans to hire more staff appeared first on Inside Retail Australia. The administrators have yet to call for a second meeting of Booktopia’s creditors.

Planning 284

Planning Returns Consumer 284

Retail TouchPoints

MAY 16, 2024

In his first earnings season as Executive Chairman, Marcus Lemonis shared detailed plans for the future of Beyond Inc. To expedite the reemergence of Overstock, the brand’s app was re-launched earlier this month with a campaign to drive downloads planned for the next 30 days, according to Nielson.

Planning 276

Planning Returns Apparel Fashion 276

Retail TouchPoints

NOVEMBER 4, 2024

Customers also can use new tools including GiftFinder , which helps shoppers zero in on the perfect present for everyone on their list, and a Holiday Wish List tool to simplify holiday planning. Mini versions of Berry the Bear also will be given away to Target Circle members at select stores in November and December.

Returns 280

Returns Location Planning Consumer 280

Retail TouchPoints

SEPTEMBER 29, 2023

Toys ‘R’ Us marked its initial return to U.S. Toys ‘R’ Us marked its initial return to U.S. No information about the number of planned stores or their opening dates was available. “As The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

Planning 299

Planning Specialty Retailers Shipping Returns 299

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. So of that, whats actually bracketing?

Returns 214

Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

AUGUST 8, 2024

We are committed to returning healthcare benefits to its rightful place and will drive execution and address the challenges facing this business.” In August 2023 CVS Health revealed plans to cut 5,000 jobs as it focused more on healthcare services, according to a Wall Street Journal report. billion in Q2 revenues, a 21.4% in Q2 2024.

Planning 261

Planning Returns Management Marketing 261

Retail TouchPoints

MARCH 31, 2023

And this is just the first of in a series of shopping events Wish has planned for 2023. Retail TouchPoints: What’s your plan to bring Wish back to the forefront, especially with so many new competitors in the space now? Joe Yan, CEO, Wish Central to Wish’s turnaround effort has also been a drawn-out reshuffling of its C-suite.

Planning 338

Planning Consumer Shipping Shopping 338

Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Inside Retail

DECEMBER 12, 2023

It comes as the brand plans to open new stores in Sydney and Melbourne in early 2024. Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. The post Ksubi’s return to Australian shores with Bondi Beach House and what’s next appeared first on Inside Retail Australia.

Returns 273

Returns Fashion Marketing Consumer 273

Inside Retail

MAY 2, 2024

Apple’s quarterly revenue fell, but less than analysts had expected, and CEO Tim Cook said revenue growth would return in the current quarter. Apple has said little about its product plans for artificial intelligence, the technology on which rivals Microsoft and Alphabet’s Google are placing huge bets.

Returns 258

Returns Marketing Planning ATS 258

Inside Retail

DECEMBER 16, 2024

IR : What are some returning best-selling products from past years, and whats new this year? Moreover, our emphasis on creating a vibrant in-store atmosphere with festive displays and personalised customer service makes shopping at LaManna more than just a transaction its an experience.

Supermarket 246

Supermarket Department Stores Shopping Planning 246

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. How will this ultimately impact marketers’ planning calendars, now that we’re past Halloween?

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. And don’t forget: after the holidays comes the deluge of returns. with streaming also in the top five.

Advertising 274

Advertising Finance Shipping Planning 274

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. “A LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264