Retail TouchPoints

JULY 28, 2021

Klarna is continuing to build out its solution suite with two new acquisitions, moving beyond the buy now, pay later space with the goal of becoming a “retail bank, payments and shopping service,” according to the company. Social commerce is expected to account for $84 billion in U.S. retail sales by 2024 , with 40% of U.S.

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Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. “We Social Commerce Adds Synergies, but PayPal Must Integrate Them Correctly.

Merchant Services 288

Merchant Services Payment Services Social Commerce Consumer 288

Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

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Retail TouchPoints

JULY 29, 2021

RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy. RTP: How is Sephora maintaining the quality of its customer experience on these third-party platforms? If they have one bad experience, they’re never going to do it again. I trust that I can have that omnichannel experience.

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Wiser

APRIL 3, 2023

You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. This is social commerce. What Is Social Commerce? It’s important to note that social commerce is related to, but not the same as, eCommerce.

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Social Commerce Advertising Promotions Payment Services 167

Retail Focus

MARCH 7, 2025

Key Features of Mobile Commerce: Mobile-Optimized Websites : Businesses are designing websites with responsive designs to ensure that their online stores are easy to navigate on smartphones and tablets. Retailers are capitalizing on the massive user bases of these platforms to sell directly to consumers. What is social commerce?

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Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

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Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. In fact, 16% of respondents from the consumer attitudes survey said theyd been the victim of social commerce fraud in the past year.

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Inside Retail

JANUARY 16, 2022

During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce. In those under 40, this figure jumped to 1 in 3.

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Inside Retail

DECEMBER 14, 2022

When it comes to social commerce or ‘shopper-tainment’, the valuations of this burgeoning space can fluctuate wildly. One report claimed that social experiences will directly influence US$42 billion of e-commerce sales in Southeast Asia by the end of 2022. A refresher. The TikTok revolution.

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Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. million in the form of grants, digital skills training and advertising credits to help as many as 120,000 small and medium-sized businesses in Southeast Asia sell online through its platform.

Merchant Services 246

Merchant Services Social Commerce Payment Services Shopping 246

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

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Merchant Services Payment Services Social Commerce Shopping 289

Independent Retailer

FEBRUARY 15, 2022

by PingPong Payments. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

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Retail TouchPoints

AUGUST 14, 2020

Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers. Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re

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Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. This trend requires businesses, particularly in ecommerce, to seamlessly blend their online and offline sales channels.

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Social Commerce Inventory Management Customer Experience Payment Services 263

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. To harness the power of consumers’ online communities, invest in creator relationships across platforms. Influencers have incredible, well, influence. Oct 6-10, 2022.

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Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

JUNE 17, 2022

The platform estimates that 8 million of its users (a.k.a. Combine that with what we already know about Pinterest users’ propensity to buy , and suddenly the platform doesn’t seem like such an unlikely vehicle (pun intended) for auto sales. The Convergence of Car Sales and Social Commerce.

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Merchant Services Social Commerce Advertising Payment Services 299

Retail TouchPoints

JUNE 29, 2022

It’s been a busy month for Pinterest, which just four weeks ago announced the acquisition of AI-powered shopping platform The YES in a clear push to enhance its commerce capabilities. He is a builder who deeply understands commerce and payments. Ready’s appointment further drives home that ambition.

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Payment Services Advertising Checkout Shopping 264

Inside Retail

MAY 29, 2024

A recent study showed consumers trust traditional e-commerce platforms less than they did in 2022,” Chia added. By default, “this leads to increased customer service costs as businesses have to deal with more security measures, customer complaints, and refund requests, ultimately impacting the bottom line,” he said.

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Payment Services Advertising Shopping Consumer 286

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. New offerings include search and price comparison functionalities , shoppable videos , a creator platform to connect influencers and brands, and upgraded CO2 and charitable donation features. .

Merchant Services 290

Merchant Services Shopping Drop-Shipping Consumer 290

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Bornstein joined the company through the acqui s ition of her AI-powered shopping platform The YES in June 2022.

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Retail TouchPoints

JULY 12, 2021

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. The new funding is a major vote of confidence in the potential of digital commerce in India, still a relatively nascent market.

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Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

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Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. These links also can leave users susceptible to malware being downloaded on their devices.

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Shipping Clienteling Returns Shopping 282

Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. The Solution: Incentivizing Honesty Agha’s solution is a platform filled with authentic, video-based reviews. The objective is to make the shopper the only voice on the platform ,” said Agha.

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Retail TouchPoints

NOVEMBER 11, 2021

These breakthrough technologies have the potential to reshape both consumer and business transactions. Powerful platforms and tech capabilities are helping brands, mall developers and marketplace curators bring highly differentiated physical experiences into the online world. New platforms for engagement and revenue.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Inside Retail

FEBRUARY 15, 2024

To cut through the noise, and compete with rising domestic players, luxury brands are increasingly leveraging digital platforms to engage with consumers in innovative ways. Emerging local fashion brands often start on e-commerce platforms which greatly attract younger consumers with strong spending power.

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Retail TouchPoints

DECEMBER 2, 2020

Personalization also increases the relevance of ads on social platforms, which can spark unplanned purchases that create the same enjoyment as making an impulse buy in person. Social commerce plays a vital role in impulse buys because marketers can customize their messages and meet customers at the right time.

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Social Commerce Checkout Payment Services Consumer 259

Retail TouchPoints

NOVEMBER 1, 2022

One of the biggest pressures creators face today is navigating and responding to platform changes. In fact, 72% of creators surveyed by Awin and ShareASale said their burnout stems from “constant platform changes.” But TikTok isn’t the first platform to disrupt influencer marketing models, and it certainly won’t be the last.

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Marketing Consumer Social Commerce Fulfillment 147

Inside Retail

OCTOBER 21, 2021

The deal talks come as internet shoppers increasingly buy items they see on social media, often following “influencers” on platforms such as Instagram and TikTok. Acquiring Pinterest would allow PayPal to capture more of that e-commerce growth and diversify its income though advertising revenue.

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Merchant Services Payment Services Social Commerce Returns 130

Retail TouchPoints

JANUARY 10, 2023

Further, excess inventory can lead to lost revenue because products that are not sold quickly can become obsolete or go out of fashion. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Social Commerce Merchant Services Payment Services Fulfillment 130

Inside Retail

NOVEMBER 29, 2021

Traditional e-commerce businesses sold general goods but did not offer a new lifestyle. That’s where digital “super-platforms” came in. But in China, digital platforms like Taobao, JD and Meituan offer much more than the likes of Amazon. Social commerce. Merging online and offline.

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Shopping Payment Services Advertising Social Commerce 246

Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. And the gains are enormous.

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth. 26-30, you’re automatically registered to listen to the entire series.

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Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

SEPTEMBER 21, 2020

The deal also makes Oracle TikTok’s secure cloud provider, while Walmart will bring its omnichannel retail capabilities to the platform. Walmart’s contributions will include the Walmart.com assortment, its e-Commerce marketplace, plus fulfillment, payment and measurement-as-a-service advertising service.

Payment Services 264

Payment Services Fulfillment Advertising Social Commerce 264

Retail TouchPoints

MAY 10, 2022

“We are seeing connected commerce reach a whole new level of opportunity,” said Adam O’Brien, Show Director of RICE. Omnichannel’ is no longer a buzzword but table stakes, and there are so many new ways for brands to engage with consumers and drive retail sales, including social commerce and the metaverse.

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