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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

Take Instagram, for instance the platform pulled in an estimated 6.5 They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Higher transaction volumes across these platforms have led users to be more cognizant (or wary) of privacy and data-sharing.

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Rethinking Retail Returns

Retail TouchPoints

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

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Kroger Doubles Ship Assortment Via 3rd-Party Marketplace

Retail TouchPoints

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Simple and easy checkout processes are needed to seal the deal. Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues.

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UPS Expands Integrated Global Ecommerce Shipping Through ESW Partnership

Retail TouchPoints

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

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Why Your Online Store Needs a Cross-Border Ecommerce Strategy

Retail Focus

A cross-border approach, in contrast, allows brands to diversify their revenue streams. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Flexible logistics Reliable shipping, transparent delivery timelines, and simple returns are crucial.