Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. These in-platform features provide seamless user flows, resulting in increased sales and heightened brand affinity. The primary solution? Convenience.

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Simple and easy checkout processes are needed to seal the deal. Excellent customer service can go a long way in promoting organic marketing and repeat customers.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. Postal Service.

Promotions 286

Promotions Consumer Payment Services Shopping 286

Inside Retail

OCTOBER 10, 2023

Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system. It would also give powers to the treasurer to order regulators to check if any payment platforms pose risks to the country.

Payment Services 278

Payment Services Finance Promotions Planning 278

Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Customers can also redeem points through the platform. Exciting time’. Taking on Amazon.

Payment Services 258

Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

AUGUST 6, 2024

With the new platform, associates will be able to approve transactions remotely via tablet devices, and self-checkout systems powered by AI will deliver personalized promotions tailored to each customer.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

MAY 16, 2024

Retailers offering healthcare services can avoid these pitfalls thanks to a plethora of technology solutions and IT platforms, which facilitate the customer/patient experience from pre-care through payment. Some examples include: Providing different payment methods, such as a QR code or link to an online payment portal.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

MARCH 29, 2021

Retailers today are often sold “best in class” component software platforms, as if they are the answer to success. But simply buying all of those platforms — CDP, POS, Loyalty, Promotions, Ecommerce, package payment terminals, and pricing and inventory management software — doesn’t automatically put retailers on the path to success.

Advertising 299

Advertising Inventory Management Promotions Marketing 299

Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. .

Grocer 296

Grocer Payment Services Fulfillment Wholesale 296

Inside Retail

FEBRUARY 27, 2025

Digital shopping habits are now firmly embedded, and this means that brands that fail to adapt risk being left behind. The brands that can recognise, engage, and retain their own customers rather than relying on third-party platforms will build stronger, more profitable relationships.

Consumer 130

Consumer Checkout Shipping Promotions 130

Retail TouchPoints

OCTOBER 9, 2020

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. All of this made us want to move away from the traditional, monolithic platform approach.”.

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

Retail TouchPoints

MAY 13, 2022

Trove President Gayle Tait will now lead the recommerce platform as its CEO, effective immediately. Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing.

Promotions 278

Promotions Payment Services Management Marketing 278

Retail Focus

MARCH 13, 2025

Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions. By tracking customer preferences and purchasing habits, stores can tailor promotions, discounts, and recommendations to individual shoppers.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail Focus

APRIL 1, 2025

A cross-border approach, in contrast, allows brands to diversify their revenue streams. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Secure and localised payment options Not all countries use credit cards.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Shopify data aggregated across that platform’s hundreds of thousands of merchants indicated that Noon Eastern on Friday, Nov. retail sales (excluding automotive) up 3.4% billion online, up 10.2%

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

FEBRUARY 25, 2025

When integrated with platforms like CRM, ERP and supply chain management systems, clean address data flows smoothly through all operations from payment processing to warehouse management and inventory tracking. Geocoding can also assist with routing, directing customers to their nearest stores or service centers.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

FEBRUARY 3, 2021

Jared Isaacman, Founder and CEO of ecommerce payments platform Shift4 Payments , is taking promotional giveaways to a new height, literally and figuratively. The fourth and final seat will be given to a customer of Isaacman’s newly launched Shift4Shop ecommerce platform, a solution for creating online stores.

Payment Services 214

Payment Services Promotions Planning ATS 214

Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Retail Focus

FEBRUARY 6, 2025

When retailers meet these demands, they reap the rewards of loyalty, word-of-mouth promotion, and repeat purchases. Consolidating loyalty data also grants a deeper insight into customer behaviour, enabling targeted promotions and tailored product suggestions.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

APRIL 28, 2025

Business also appears to be flagging at Reverb, with gross merchandise sales on the platform declining to $917.9 Improved Etsy Seller Experience Aimed at Addressing Previous Complaints Etsys challenges reached the mainstream media in 2023 , when sellers began to vocally protest the platforms payment practices and fees.

Payment Services 147

Payment Services Advertising Promotions Returns 147

Retail Focus

APRIL 15, 2025

Frequent cash flow forecasting helps business leaders make proactive decisions by predicting times of surplus or deficit. Enhancing cash inflows may be achieved by implementing effective invoicing procedures and providing incentives for early payments; managing outflows can be achieved by negotiating advantageous terms with suppliers.

Management 130

Management Payment Services Finance Accounting 130

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., In 2022, the share of online purchases using BNPL grew by 14% YoY, with revenue from BNPL growing 27% YoY, according to Adobe Analytics.

Merchant Services 311

Merchant Services Payment Services Checkout Finance 311

Retail TouchPoints

FEBRUARY 21, 2023

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. YouTube also reported an ad revenue miss in Q4 2022, with its $7.96 billion in quarterly revenue representing an almost 8% decline from Q4 2021.

Social Commerce 246

Social Commerce Advertising Merchant Services Shopping 246

Inside Retail

JANUARY 3, 2023

Retail workers have access to information about products, promotions, and pricing instantly. Payment systems evolution. With new payment methods such as e-commerce and mobile payments, people can pay for their purchases quickly and conveniently with just a few simple clicks. Digital signage: A new way to interact.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

MAY 5, 2023

As the retail media landscape continues to grow , Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart ’s Carrot Ads platform to launch its own retail media network.

Advertising 298

Advertising Grocer Marketing Consumer 298

Inside Retail

FEBRUARY 16, 2025

Supre, YD, and Midas exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. Shoppers also appreciate the ability to choose their packaging, which adds a personal touch.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). Retailers offering DCC should collaborate with trusted payment processors that provide a best-rate guarantee. Revenue growth DCC introduces a profitable revenue stream for retailers.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail Focus

JANUARY 12, 2023

By using it, you can: reduce your reliance on a human workforce to do mundane and repetitive tasks, thereby leaving them to focus on more productive things, streamline your business processes by linking systems together, offer clients an excellent purchasing experience, and. Inventory Management. Data Monitoring and Validation.

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Involuntary churn occurs when a customer’s payment attempt fails.

Merchant Services 165

Merchant Services Shipping Promotions Payment Services 165

Retail TouchPoints

JUNE 30, 2021

In fact, 85% of professionals who have used customer journey maps found that they increased customer satisfaction, lowered churn, reduced complaints, and raised their Net Promoter Score (NPS ). Taking a physical experience and integrating digital payments on mobile platforms can boost customer engagement and satisfaction.

Merchant Services 253

Merchant Services Payment Services Customer Experience Promotions 253

365 Retail

APRIL 28, 2025

Real-time Payment Systems and Why they Matter As technology evolves, we find ourselves having more and more options available when it comes to purchasing and making payments. Many of these payment methods focus on different areas to try and stand out in a saturated environment.

Merchant Services 52

Merchant Services Payment Services Accounting Department Stores 52

Retail TouchPoints

OCTOBER 4, 2021

Consigners already have the choice to consign or trade as well as sell on the platform, and can choose to drop off items at 18 locations across the country or sign up for at-home pickup.

Fashion 264

Fashion Promotions Outdoor Payment Services 264

Inside Retail

MAY 29, 2024

A recent study showed consumers trust traditional e-commerce platforms less than they did in 2022,” Chia added. By default, “this leads to increased customer service costs as businesses have to deal with more security measures, customer complaints, and refund requests, ultimately impacting the bottom line,” he said.

Payment Services 286

Payment Services Advertising Shopping Consumer 286

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Vending Machines Expand Sales Opportunities. “We

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214