Inside Retail

AUGUST 1, 2023

Woolworths Group and its subsidiary Woolstar have allegedly failed to pay more than $1 million in long service leave to 1235 former employees. Since 2019, the group has undertaken an extensive end-to-end review of its payroll systems and processes. Meanwhile, Woolstar failed to pay $45,000 in entitlements to 36 former employees.

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Retail TouchPoints

APRIL 4, 2025

GoodRx has streamlined the online prescription purchase process, launching the experience with employee-owned Midwestern supermarket retailer Hy-Vee. Hy-Vee has been undergoing both a digital and physical transformation of its operations in recent months.

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Payment Services Shopping Supermarket Management 147

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Inside Retail

FEBRUARY 19, 2023

Australian supermarkets will reap bigger profits in fiscal 2023 half-year due to decades-high inflation and increased savings, but analysts warned of a rough second-half as households reel from mounting expenses due to higher cost of living. Woolworths said food prices over the September quarter rose 7.3 per cent, while Coles reported a 7.1

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Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Retail TouchPoints

JUNE 29, 2020

Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S. Local Express is instrumental in not only creating the best face of Seafood City online, but also optimizing the back-end e-Commerce operations and synchronizing with our POS and other systems,” said Jonas C.

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Supermarket Payment Services Grocer Location 191

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many, it has worked. For many in the grocery industry, however, adopting these practices has been slower.

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Inside Retail

JANUARY 24, 2022

People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

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Retail TouchPoints

JULY 15, 2024

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart.

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Payment Services Supermarket Accounting Location 278

Inside Retail

JULY 30, 2024

The system automatically adds up the items, processes payment, and sends the receipt to the customer. 7-Eleven Pay & Go tech speeds up payment processes Stephen Eyears, 7-Eleven Australia’s general manager-technology and strategy, said speedier shopping is the goal.

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Payment Services Shopping Management ATS 299

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. Aldi’s move into self-service checkouts isn’t the only sign that the retailer is embracing digital transactions.

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Inside Retail

JUNE 1, 2021

Woolworths is launching its own stand-alone payments platform, Wpay, which will power payments inside and outside its group of businesses, and further extends the group into the retail ecosystem in Australia. It’s an exciting time in the world of payments with new technology driving better experiences for consumers,” Monnington said.

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Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

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Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

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Payment Services Supply Chain Management Supermarket Accounting 262

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

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Inside Retail

JUNE 17, 2021

The Fair Work Ombudsman today announced it has commenced legal action against supermarket giant Woolworths in regards to “ major underpayments ” of a number of its salaries managers. million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments.

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Payment Services Supermarket Accounting Management 246

Retail TouchPoints

AUGUST 11, 2022

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

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Payment Services Supermarket Fashion Customer Experience 264

Inside Retail

MAY 29, 2024

By default, “this leads to increased customer service costs as businesses have to deal with more security measures, customer complaints, and refund requests, ultimately impacting the bottom line,” he said. Another way legitimate businesses can set themselves apart from scam sites is through their payment options.

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Inside Retail

APRIL 11, 2022

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one.

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Payment Services Supermarket Management 246

Inside Retail

OCTOBER 13, 2021

The eQR payments platform is being rolled out in partnership with Commonwealth Bank and NAB, as well as with fintechs Azupay , Beem It and Merchant Warrior. Supermarket giants Coles and Woolworths are also on board as first adopters. What do QR-code payments mean for SMEs? This shift means SMEs have had to adapt, Boyd explains.

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Merchant Services Payment Services Checkout Supermarket 130

Inside Retail

JUNE 26, 2024

In the cities, 7-Eleven is a retailer that just keeps evolving and adapting to stay up with consumer lifestyle changes: it has become retail’s pocket battleship that challenges convenience store competition and supermarkets alike. The stores are split roughly half and half between company-operated and franchised.

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Retail TouchPoints

JULY 25, 2024

Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average. The retailer plans to support SNAP/EBT payment capabilities on DoorDash later this year for on-demand delivery of SNAP-eligible groceries.

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Retail TouchPoints

JUNE 8, 2021

Kroger has positions available across retail, ecommerce, pharmacy, manufacturing and logistics operations. The supermarket giant has made an $800 million incremental investment in associate wages and training over the last three years, raising the organization’s average national wage to more than $15.50

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Retail TouchPoints

JULY 17, 2024

Automating manual processes can increase productivity, reduce costs and improve the customer experience. Digital Transformation Brings Cybersecurity Risks The retail sector has long been an attractive target for cyberattacks, as operators hold a significant amount of sensitive customer data.

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Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Retail TouchPoints

FEBRUARY 8, 2024

These experiences could go further through partnerships with supermarkets, where a QR code enables the consumer to fill their shopping basket with all the ingredients for a week’s worth of recipes and buy them with one tap on their mobile device.

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Retail Gazette

NOVEMBER 5, 2024

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically. If a refund cannot be issued automatically, for example if the shopper had forgotten their receipt, they need to call for assistance from a staff member so it can be processed manually.

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Retail Gazette

AUGUST 13, 2024

The retailer hopes this will be met through natural attrition and a voluntary redundancy process. To facilitate the changes John Lewis will invest £5m into new digital headsets to help cut wait times and remove the need for staff to have to track each other down in the branch. .”

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Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Retail TouchPoints

AUGUST 25, 2021

A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. A cloud-native approach facilitates speed, agility, scalability, customization and all of the other things online retailers in 2021 value so much. From Monolith to Microservices. That’s the value of cloud native.

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Payment Services Shipping Customer Experience Consumer 264

Retail Gazette

MARCH 13, 2024

Morrisons pulled in a £1bn loss last year, as debt interest payments related to its private equity takeover soared. Additionally, fuel sales at the supermarket dropped more than £560m to £3.4bn, before it offloaded its 337 petrol forecourts to Motor Fuel Group two months ago under a £2.5bn deal.

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Payment Services Supermarket Finance Accounting 126

Retail TouchPoints

MARCH 21, 2023

A companion 7Charge app will help drivers locate charging locations and enable seamless payments. The growth of EV offerings in retail has been relatively slow except for supermarket giant Kroger , which had deployed more than 350 EV charging stations as of June 2022, with plans to add more by the end of that year.

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Payment Services Supermarket Location Planning 287

Retail Gazette

SEPTEMBER 12, 2024

The chain’s value offer and rapidly expanding store network in recent years saw it overtake Morrisons to become the UK’s fourth largest supermarket in 2022. The discounter attributed its steep growth to its 16% surge in sales to £17.9bn and improved efficiencies across its stores and central operations. year on year.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail TouchPoints

OCTOBER 25, 2021

And the efficiency gains 5G supports will help improve operating margins. The supercharged network will support a range of use cases that improve the efficiency of operations and deliver seamless experiences for shoppers. By creating deeper, personalized experiences, retailers will be able to increase sales. Technology Snapshot.

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Retail TouchPoints

MAY 19, 2023

This doesn’t mean that your products don’t have to be attractive and of high quality — of course they do — but tourists don’t want to buy things from a supermarket, they want something new and different. That means outlets wanting to appeal to tourists need to still offer cash payments. Sticking to credit cards.

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Payment Services Supermarket Accounting Shopping 278