Retail TouchPoints

AUGUST 5, 2022

New Jersey mall and entertainment complex American Dream has failed to make an interest payment on municipal loans sold to help finance the $5 billion venture. The missed payment was for $8.8 Payment on the $287 million debt was due Aug. The balance in the reserve account previously used to make payments on the loans is $862.12.

Payment Services 272

Payment Services Finance Accounting Store Operations 272

Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 The notice from U.S.

Payment Services 276

Payment Services Department Stores Checkout Finance 276

Retail TouchPoints

JULY 29, 2024

In fact, well-established Fortune 500 grocery chains could be throwing away tens of millions of dollars on bad substitution returns, refunds and customer service calls related to these issues. The simpler and more targeted the process, the better. You will need to change how payments get processed to wait for customer responses.

Payment Services 245

Payment Services Returns Fulfillment Promotions 245

Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. It remains to be seen if a court-approved sales process will enable better results for the retailer.

Payment Services 278

Payment Services Finance Location Planning 278

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee.

Payment Services 246

Payment Services Fulfillment Store Operations Point of Sale 246

Inside Retail

AUGUST 21, 2023

We operate in more than 100 countries and see that retail automation technologies are no longer simply trend-setting differentiators, but essential tools in effective retail.” When retailers think of retail automation, they are prone to conjure images of such in-store features as check-out lanes and digital payments.

Payment Services 246

Payment Services Management Store Operations Returns 246

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

365 Retail

JULY 24, 2023

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

Store Operations 52

Store Operations Payment Services Grocer Supermarket 52

365 Retail

JUNE 5, 2024

Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. To get started, hiring Kenyatta Computer Services or others should be at the top of your to-do list. Read on for more insight!

Payment Services 52

Payment Services Inventory Management Checkout Inventory Turnover 52

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. RFID can enable personalized product recommendations and a more seamless in-store experience. For customers.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

JULY 30, 2020

Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code technology, enabling customers to check out touch-free in all 8,200 stand-alone CVS Pharmacy locations in the U.S. The program is scheduled to roll out nationwide in Q4.

Payment Services 271

Payment Services Location Planning Point of Sale 271

Retail Minded

SEPTEMBER 15, 2024

Retailers are always looking for ways to improve how they run their stores. Modern technology and process automation are helping businesses achieve this. For example, grocery stores can avoid ordering too much of a perishable product, which would otherwise spoil. They want to save money, work faster, and make customers happy.

Payment Services 52

Payment Services Inventory Management Kiosk Management 52

Retail TouchPoints

FEBRUARY 25, 2021

The company will implement the shut down through an orderly wind down process that it believes will be in the best interests of the company, its creditors and other stakeholders.”. “The The company ceased all regular operations and began the wind-down process on Feb. The result was empty shelves.

Payment Services 147

Payment Services Shopping Store Operations 147

Retail TouchPoints

JUNE 16, 2021

The M&A process is highly involved, and acquirers are becoming increasingly sophisticated. We advise our clients to begin the process at least 12 months in advance of their anticipated exit date so they can do everything possible to achieve the best results at a potential sale. But what exactly does that process entail?

Payment Services 165

Payment Services Marketing Advertising Accounting 165

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Inside Retail

JUNE 13, 2024

Li explains this model helps Cotti Coffee to capitalise on the local market knowledge and regional resources of its partners, while the latter will bring to the table the supply chain, operational and other strengths. We have also iterated on store formats. This is also our central area of focus for this year.”

Payment Services 261

Payment Services Marketing Outdoor Management 261

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 262

Payment Services Kiosk Customer Experience Management 262

Retail TouchPoints

MARCH 18, 2024

Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations. While there is some resistance to self-service POS, the efficiency and cost-effectiveness can’t be overlooked,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

Checkout 259

Checkout Payment Services Store Operations Customer Experience 259

Retail TouchPoints

APRIL 17, 2023

With refreshed apps, streamlined loyalty programs and experimental presences in-store and in the metaverse, retailers have gone above and beyond to entice and retain customers. Similarly, Lowes Foods has prioritized unique experiences, opting for entertainment-based enhancements to its 80 full-service supermarkets.

Specialty Retailers 276

Specialty Retailers Grocer Payment Services Outdoor 276

Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail TouchPoints

SEPTEMBER 13, 2024

However, that’s not to say that the current state of smart stores is ideal. One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. By 2030, the smart retail market will be worth $91.36

Payment Services 284

Payment Services Checkout Inventory Management Kiosk 284

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

Payment Services 279

Payment Services Finance Marketing Promotions 279

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 262

Payment Services Supply Chain Management Supermarket Accounting 262

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 278

Finance Merchant Services Payment Services Fulfillment 278

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Coral Coast targeted First Nations consumers who received Centrelink payments.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

Point of Sale 262

Point of Sale Merchant Services Payment Services Checkout 262

Retail TouchPoints

NOVEMBER 15, 2023

Although slower to innovate by nature, physical retail is now beginning to change significantly thanks to new digital forms of payment, such as Google Pay or Apple Pay, and cutting-edge AV experiences made possible with interactive displays and immersive audio. And Apple will receive a cut of the transaction.

Payment Services 278

Payment Services Shopping Advertising Promotions 278

Retail TouchPoints

MARCH 17, 2023

“We do not use facial recognition technology in any of our stores, and claims made otherwise are false,” said an Amazon spokesperson in a statement shared with Retail TouchPoints. The customer is always in control of when they choose to be identified using their palm.”

Payment Services 264

Payment Services Location Store Operations ATS 264

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 73

Payment Services Point of Sale Customer Retention Customer Experience 73

Retail TouchPoints

JULY 17, 2024

Automating manual processes can increase productivity, reduce costs and improve the customer experience. Digital Transformation Brings Cybersecurity Risks The retail sector has long been an attractive target for cyberattacks, as operators hold a significant amount of sensitive customer data. What’s the Solution?

Payment Services 264

Payment Services Customer Experience Consumer Supermarket 264

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

Payment Services 278

Payment Services Customer Experience Promotions Point of Sale 278

Retail TouchPoints

JANUARY 26, 2021

stores, according to court papers. The retailer’s parent company and its international operations, as well as the ELEMIS and LimeLife brands, will be unaffected by the move. L’Occitane expects the restructuring process to better position its flagship banner for growth in the U.S. by reducing its rent payments.

Payment Services 243

Payment Services Store Operations ATS 243

Retail TouchPoints

MAY 25, 2023

The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery. eGrowcery provides us everything we require to operate a vibrant experience that meets the demands of our existing shoppers and will attract new ones.”

Fulfillment 278

Fulfillment Payment Services Point of Sale Marketing 278

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

OCTOBER 10, 2024

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264