Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. Adding social media capabilities could further enhance PayPal’s offerings for retailers. “We

Merchant Services 288

Merchant Services Payment Services Social Commerce Consumer 288

Retail TouchPoints

FEBRUARY 21, 2023

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. Social commerce sales in the U.S. Social commerce sales in the U.S. In fact they are anything but — and with good reason.

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Social Commerce Advertising Merchant Services Shopping 246

Retail TouchPoints

JULY 29, 2021

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy.

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Social Commerce Checkout Payment Services Clienteling 279

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Inside Retail

FEBRUARY 2, 2025

Social commerce will dominate By 2029, social commerce driven by platforms like TikTok and Instagram will account for a substantial share of Gen Zs purchases. Invest in shoppable content and seamless checkout features within social media platforms. Use minimal, eco-friendly packaging to enhance brand trust.

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Social Commerce Payment Services Beauty and Health Checkout 130

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Retail Focus

MARCH 7, 2025

Key Features of Mobile Commerce: Mobile-Optimized Websites : Businesses are designing websites with responsive designs to ensure that their online stores are easy to navigate on smartphones and tablets. Pros and Cons of Social Commerce: Pros : Direct access to a large, engaged audience. Increased brand visibility and engagement.

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Social Commerce Payment Services Inventory Management Consumer 130

Wiser

APRIL 3, 2023

You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. This is social commerce. What Is Social Commerce? It’s important to note that social commerce is related to, but not the same as, eCommerce.

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Social Commerce Advertising Promotions Payment Services 167

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. trillion by 2026, more than doubling its current value.

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Social Commerce Beauty and Health Advertising Merchant Services 320

Inside Retail

JANUARY 16, 2022

Covid-19 changed the way we purchase products and services. During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce.

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Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. We showcased a revolutionary shopping experience that seamlessly merged offline and online social commerce in a delightful and interactive manner,” said Chen in the post.

Merchant Services 246

Merchant Services Social Commerce Payment Services Shopping 246

Retail TouchPoints

SEPTEMBER 12, 2023

. ; and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S. user data is stored in the U.S. and managed by the U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Independent Retailer

FEBRUARY 15, 2022

by PingPong Payments. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

Social Commerce 98

Social Commerce Payment Services Marketing Fulfillment 98

Retail TouchPoints

APRIL 18, 2023

And of course, building trust throughout the payment process is also incredibly important. We’re passionate about improving access to secure payments technology for all retailers. Competitive set includes video (linear TV and ad supported streaming services) and social media platforms (Instagram, Facebook, TikTok).

Merchant Services 288

Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Emphasizing preparedness and adaptability will be critical in harnessing these trends for long-term growth and success.

Social Commerce 263

Social Commerce Inventory Management Customer Experience Payment Services 263

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

JUNE 17, 2022

Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce. The Convergence of Car Sales and Social Commerce. Over the course of three months, Healey Bros.

Merchant Services 299

Merchant Services Social Commerce Advertising Payment Services 299

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Inside Retail

MAY 29, 2024

A recent study showed consumers trust traditional e-commerce platforms less than they did in 2022,” Chia added. By default, “this leads to increased customer service costs as businesses have to deal with more security measures, customer complaints, and refund requests, ultimately impacting the bottom line,” he said.

Payment Services 286

Payment Services Advertising Shopping Consumer 286

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Julie has been instrumental in that process, and we’re looking forward to working with her as a trusted advisor going forward.”

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Social Commerce Payment Services Marketing Shopping 221

Inside Retail

JANUARY 10, 2024

It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. This feature is a social commerce platform that will allow customers to mix and match apparel items to create virtual outfits on a model with similar sizing and shape. There is also a new AR feature called ‘Shop With Friends’.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 278

Marketing Payment Services Beauty and Health Fulfillment 278

Retail TouchPoints

JANUARY 10, 2023

Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels. That’s why it’s important to explore social media sites, particularly those that focus on video content. 3: Streamline communication with suppliers.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

SEPTEMBER 21, 2020

Walmart and Oracle have received tentative approval from the government to acquire 20% of the newly formed TikTok Global business, which will be responsible for providing all TikTok services in the U.S. Walmart previously expressed interest in TikTok when it joined Microsoft to make a bid for the social network in the U.S.

Payment Services 264

Payment Services Fulfillment Advertising Social Commerce 264

Retail TouchPoints

JUNE 29, 2022

At Google, Ready oversaw the vision, strategy and delivery of that company’s commerce products as President of Commerce, Payments and Next Billion Users. He is a builder who deeply understands commerce and payments. Bill is a great leader for this transition. I’m confident he’s going to be an outstanding CEO.”.

Payment Services 264

Payment Services Advertising Checkout Shopping 264

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

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Payment Services Fulfillment Location Consumer 200

Inside Retail

OCTOBER 5, 2022

A super app, or what Musk refers to as an “everything app,” has been described as the Swiss army knife of mobile apps, offering a suite of services for users such as messaging, social networking, peer-to-peer payments and e-commerce shopping. Have other US tech companies tried this?

Payment Services 241

Payment Services Accounting Planning Shopping 241

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 237

Inside Retail

JANUARY 14, 2024

The method by which scammers obtain profits from consumers is as alarming, as they skim and store personal and payment details at multiple steps of the supposed customer experience when people create an account or attempt to pay for the items they believe they will receive.

Payment Services 260

Payment Services Accounting Advertising Shopping 260

Inside Retail

APRIL 4, 2024

Another factor that can trigger mass cart abandonments is a lack of payment options. Seventy-seven per cent of consumers say they are likely to ditch their cart if their preferred payment method is not available. Consumers in Australia’s key markets of China, Hong Kong and Singapore were especially inclined to use social commerce.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

JANUARY 4, 2024

In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. of online orders (among retailers offering the service) and peaking on Dec. 22 and 23, when it drove 36.8%

Payment Services 264

Payment Services Apparel Consumer Shopping 264

Inside Retail

NOVEMBER 29, 2021

Meituan, for example, which has over 600 million users and is valued at US$100 billion, provides almost every type of lifestyle service and entertainment. Social commerce. First, they involve e-commerce platforms, third-party payment, express delivery and social media. Merging online and offline.

Shopping 246

Shopping Payment Services Advertising Social Commerce 246

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342