Retail TouchPoints

JANUARY 22, 2021

Demand for Pickup and Curbside Will Define Grocery Store Designs. Additionally, grocery retailers are expected to increase their investments in on-site pickup or nearby microfulfillment centers by 35% to keep up with demand, forcing retailers to rethink the standard store layout with BOPIS and curbside journeys in mind.

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Retail Focus

SEPTEMBER 5, 2024

While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. Computer vision will play a crucial role in creating an ideal shopping environment and enhancing customer satisfaction,” she said.

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Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Purchase behavior in stores also will be linked to online shopping activity.

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Retail TouchPoints

MAY 21, 2024

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year. Staffing Considerations.

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365 Retail

JANUARY 16, 2025

By optimising physical and digital spaces, enhancing customer engagement, and focusing on personalisation, these businesses can create a unique shopping experience that sets them apart from their larger competitors. Coupling in-store organisation with a cohesive digital presence strengthens brand appeal.

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Inside Retail

JULY 6, 2021

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. We have a few stores in the pipeline, including some relocation in existing centres. Baby steps .

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Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

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I Vend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. Learn how our mobile POS transforms the checkout process. The mobile POS device will usually incorporate a built in scanner and a contactless payment card reader. trillion by 2027.

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I Vend

DECEMBER 11, 2023

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Store layouts – optimising sales by tracking shoppers and the way they navigate the store.

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Shopper Motion

DECEMBER 28, 2022

Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store. Digital touchpoints for optimizing the in-store experience.

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CJ Retail Solutions

JULY 7, 2023

In the dynamic world of retail, creating an exceptional shopping experience is paramount to attract and retain customers. From captivating displays to seamless store layouts, every aspect plays a crucial role in driving sales and customer satisfaction. Compliance with Safety Standards 6.3. Point-of-Sale (POS) Systems 5.2.

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I Vend

FEBRUARY 9, 2024

For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers have for their favourite store. All retail processes iVend helps retailers become irresistible to shoppers.

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Retail Minded

FEBRUARY 13, 2023

Are you looking for a way to make your local retail shop stand out from all the rest? Whether it’s redesigning the store interior, creating engaging marketing campaigns, or finding innovative products, there are plenty of creative ways to make your store truly shine. Here are ten ways to make your shop stand out locally.

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365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

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Retail Minded

JULY 6, 2024

Product The product must fulfill a need or desire for your customer, making it the foundation of your retail operations. In the retail business, whether it’s a physical store or an online retail outlet, the product is what draws customers in and keeps them coming back. Let’s dive into the details of each below!

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CJ Retail Solutions

AUGUST 5, 2024

Retail merchandising is a critical component of successful retail operations. Effective merchandising creates a positive shopping experience, fosters brand loyalty, and drives revenue growth. This information helps identify who your customers are and what they’re looking for in a shopping experience.

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V Count

JUNE 26, 2024

The longer a customer dwells, the more engaged they are likely to be with the products and the more satisfied they are with the shopping experience. Understanding Customer Engagement Dwell time is a crucial metric that provides a direct measure of customer engagement within a store environment.

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V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. This problem isn’t just a minor inconvenience.

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RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Store Layout and Window Displays. Evaluating your window displays and shop layout is a common starting step when dealing with low conversion rates. When it comes to store layout, most customers naturally prefer shopping in a certain order. Queue Management. Staff scheduling and deployment.

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Retail Minded

OCTOBER 18, 2023

Amidst the dual challenge of ensuring security and enticing customer spending, astute space allocation strategy stands as an unspoken hero, silently orchestrating a secure and lucrative shopping ambiance.

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365 Retail

MAY 12, 2023

Retail stores have long been an integral part of the UK’s bustling shopping scene. However, with changing customer preferences and new trends emerging, it’s critical to keep your store’s design fresh and enticing. Conclusion Giving your retail store a fresh look doesn’t require a complete overhaul.

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Shopper Motion

DECEMBER 28, 2022

By tracking and analyzing consumer behavior , retailers can make informed decisions about their products, services, and marketing strategies. . In-store analytics is a powerful tool for gathering data on consumer behavior. POS systems can track information about each purchase made in the store. Customer Demographics. .

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