Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. For items that sell on ThredUp, customers then receive a shopping credit with the brand through which they initiated the Clean Out process.

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Payment Services Shipping Accessories Apparel 235

Retail TouchPoints

FEBRUARY 16, 2022

Some think it will revolutionize the way we shop forever, marrying the advantages of in-person and online shopping and unlocking new possibilities for how we buy and sell products (both physical and digital). How will we pay for goods and services? Brands will need to invest in compliance.

Payment Services 237

Payment Services Location Consumer Fulfillment 237

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

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Point of Sale Payment Services ATS Apparel 240

Retail TouchPoints

APRIL 5, 2022

Consumers will be encouraged to clean out their closets to earn PacSun credits and to shop for “pre-loved” (a.k.a. At PacSun, we are committed to digital innovation and delivering services that our customers will love and use,” said Mimi Ruiz, VP of eCommerce at PacSun in a statement. gently used) items through the retailer’s website.

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Payment Services Shipping Accessories Apparel 249

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

Payment Services 257

Payment Services Drop-Shipping Fulfillment Shipping 257

Retail TouchPoints

OCTOBER 4, 2022

In addition to supporting customers who use Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payment options, the program also affords easier access to Amazon Layaway. The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials.

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Payment Services Shipping Planning Consumer 251

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 144

Payment Services Department Stores Shipping Customer Experience 144

Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. That said, don’t rely on an AI chatbot to completely replace your customer service team. However, in 2023, a different kind of third-party payment option is gaining speed: the buy-now-pay-later option.

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Payment Services Shipping Boutique Promotions 297

Inside Retail

MARCH 8, 2022

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. The premise of ShipStation is that we cover all of a retailers’ shipping needs on one platform,” says Pope.

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Shipping Merchant Services Payment Services Accounting 130

Retail TouchPoints

FEBRUARY 8, 2021

authorized rapid antigen and RT-PCR saliva tests — both available through contactless purchase and payment on a mobile device. The TRUSTPASS rapid antigen at-home test kit provides results in just 15 minutes, with no shipping or lab work required and a 97.4% accuracy and 100% specificity, meaning false negatives are unlikely.

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Payment Services Planning Shipping Location 284

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

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Inventory Management Management Payment Services Promotions 257

Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Wholesalers are used to shipping pallets and containers from one warehouse to another.

Wholesale 268

Wholesale Payment Services Fulfillment Returns 268

Wiser

SEPTEMBER 5, 2023

Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce. Free Shipping The influence of free shipping on eCommerce conversions is profound.

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Shipping Payment Services Returns Consumer 148

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. As more shopping moves online, it has become even more important to put a “face” to all of the new faceless transactions. In 2019 , the total market share of online U.S.

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Merchant Services Payment Services Accounting Jewelry 309

Retail TouchPoints

JULY 27, 2022

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. This type of platform can aid grocers in providing customers with a seamless shopping experience even as their preferences keep evolving. Provide smooth and efficient customer experiences.

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Payment Services Grocer Fulfillment Shipping 228

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. These can all be categorized as customer service-type chargebacks.

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Merchant Services Payment Services Shipping Accounting 244

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. COVID accelerated everything that was going to happen. How do I make sure I’m talking to my shoppers wherever they are?’.

Merchant Services 293

Merchant Services Payment Services Fulfillment Advertising 293

Retail TouchPoints

AUGUST 24, 2022

With the critical holiday shopping season on the horizon, brands need to act now to optimize their sites. For example, a brick-and-mortar clothing shop might decide to run a holiday sale on certain items and find that more shoppers are coming into the store to buy items. Don’t delay action when it comes to upgrading your storefront.

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Checkout Payment Services Shipping Promotions 254

Retail TouchPoints

FEBRUARY 3, 2023

Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

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Merchant Services Payment Services Marketing Drop-Shipping 226

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Consumer Merchant Services Payment Services Drop-Shipping 255

Retail TouchPoints

JUNE 17, 2022

Walmart and Roku have announced a new partnership “to make TV streaming the next ecommerce shopping destination.” Payment details will be pre-populated from Roku Pay , Roku’s payments platform. A Walmart purchase confirmation is then emailed to the customer with shipping, return and support information.

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Payment Services Checkout Shipping Marketing 274

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Grocer Payment Services Checkout Shipping 302

Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked.

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Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment.

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Location Payment Services Checkout Customer Experience 229

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. This can be even more challenging as COVID-19 accelerated the move to online shopping more than any other time in history. Customers don’t just want to buy a product — they want an experience.

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Payment Services Shipping Customer Experience Consumer 245

Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Discount Store Shopping ATS Payment Services 249

Inside Retail

JUNE 12, 2024

Shopify’s single platform serves both online and offline commerce natively, enabling a seamless customer experience regardless of when, where or how they choose to shop. Improve operational efficiency Business efficiency issues are a big pain point for many Australian retailers.

Merchant Services 264

Merchant Services Payment Services Customer Experience Outdoor 264

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. and the honest answer is, maybe.

Merchant Services 268

Merchant Services Payment Services Customer Experience Shipping 268

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. Endless aisle. True cross-channel loyalty.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases.

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Merchant Services Payment Services Checkout Shipping 205

Retail TouchPoints

APRIL 18, 2023

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. While this new way of shopping holds a lot of promise for brands, it’s not without its challenges.

Merchant Services 237

Merchant Services Payment Services Social Commerce Returns 237

Retail TouchPoints

JUNE 23, 2022

Understanding the online shopping habits and preferences of parents and college students can help ecommerce retailers pass the back-to-school season test with flying colors. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

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Payment Services Checkout Drop-Shipping Customer Retention 253

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. But when it came to alternative payments, BNPL was the star.

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Social Commerce Fulfillment Drop-Shipping Payment Services 274

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Payment Services Drop-Shipping Shipping Inventory Management 243

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. In fact, an Adobe Digital Economy Index (DEI) survey found that one-third of consumers have already experienced shipping delays on their August online orders.

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Consumer Merchant Services Payment Services Shopping 158

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin…. 2 (Super Saturday, Dec. 18) and No.

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Merchant Services Payment Services Fulfillment Promotions 303

Small Biz Trends

JANUARY 24, 2022

Both platforms are designed to make it easier for an e-commerce business owner with no coding experience to set up shop easily. By opting for this plan, you will gain access to all features including real time carrier shipping, advanced discounts and more. > Shopify Payments Vs. Squarespace Payments.

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Payment Services Shipping Point of Sale Planning 145