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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. And the backlash — the desire for a return to substantive human interactions — had already begun too.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

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The ones to watch: Retail trends that should be on your radar

Inside Retail

In light of digital-first shopping, the post-purchase digital experience — from convenient payments to embedded service and loyalty — will also be prioritised more than ever. Indeed, 79 per cent of consumers say that the customer experience is as important as a brand’s products and services.

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Retail Lessons From China: Innovation, Resilience And Recovery

Retail TouchPoints

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? This applies not just to consumers but to workers returning to retail stores as well.

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Seven critical Asia Pacific retail trends that technology can address

Inside Retail

During the past 10 years, Qiping Sun, VP of Asia Pacific at LS Retail, an Aptos company, has witnessed significant changes in the Asia-Pacific retail landscape: the rise of e-wallets, the adoption of Software as a Service, the embrace of contactless service and self-checkouts, to name a few.

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15 Return Policy Examples

Small Biz Trends

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

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5 Emerging Retail Technology Trends In 2025

RETAIL MANAGEMENT SOFTWARE

Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. According to NRF’s 2024 Retail Technology report, over 75% of retailers are planning significant investments in technology to enhance their operations this year.