Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

Payment Services 258

Payment Services Merchant Services Checkout Supermarket 258

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Retail workers have access to information about products, promotions, and pricing instantly. Payment systems evolution. Robotics on the rise.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. Postal Service. Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals.

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Promotions Consumer Payment Services Shopping 286

Inside Retail

OCTOBER 10, 2023

Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system. It would also give powers to the treasurer to order regulators to check if any payment platforms pose risks to the country.

Payment Services 278

Payment Services Finance Promotions Planning 278

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. They assist with localisation, currency, tax compliance, and shipping integration, allowing businesses to scale without having to build everything from scratch.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

AUGUST 6, 2024

With the new platform, associates will be able to approve transactions remotely via tablet devices, and self-checkout systems powered by AI will deliver personalized promotions tailored to each customer.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

JANUARY 6, 2025

Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Promotional campaigns including strategic discounts and bundles can offset consumer price sensitivity and clear inventory.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

FEBRUARY 20, 2025

In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. Customers’ patience is thinning as automated processes advance. AI testing enhances the testing process. However, retailers will lose customers if they dont seamlessly embed these services into the UX.

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Payment Services Checkout Promotions ATS 179

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

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Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

DECEMBER 3, 2020

Inmar Intelligence , a data-driven technology-enabled services company, has launched InmarPay, a unified omnichannel payment platform. InmarPay aims to drive profitability by connecting consumer engagement and payments for retailers, pharmacies and CPG manufacturers.

Merchant Services 179

Merchant Services Payment Services Promotions Consumer 179

Retail TouchPoints

JULY 13, 2022

Secondhand furniture reseller Kaiyo has introduced its services on the West Coast with a launch in Los Angeles following its generation of $36 million in Series B funding. With the expansion of Kaiyo’s services to the West Coast, the company hopes to grow the furniture resale category. Kaiyo’s L.A.

Payment Services 298

Payment Services Sporting Goods Apparel Promotions 298

Retail TouchPoints

SEPTEMBER 9, 2022

The Rosie platform supports local and independent grocers across more than 40 states by facilitating the use of branded ecommerce websites and mobile apps. Rosie’s features help retailers to develop: Shoppable weekly ads; Store loyalty and rewards programs integrations; Third-party fulfillment logistics integrations; and Payment processing.

Grocer 296

Grocer Payment Services Fulfillment Wholesale 296

Inside Retail

FEBRUARY 16, 2025

For the Overall Online Store Experience, the Online CX Index covered search and discovery, pre-purchase support, and checkout and payment analysing up to 100 data points across the entire pre-purchase experience. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time.

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Payment Services Consumer Point of Sale Promotions 226

Retail TouchPoints

JULY 29, 2024

In fact, well-established Fortune 500 grocery chains could be throwing away tens of millions of dollars on bad substitution returns, refunds and customer service calls related to these issues. The simpler and more targeted the process, the better. You will need to change how payments get processed to wait for customer responses.

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Payment Services Returns Fulfillment Promotions 245

Retail TouchPoints

JULY 11, 2024

“As a pioneer in ecommerce and the home to small businesses in more than 190 markets, Ebay understands the challenges small businesses encounter in securing fast, flexible and transparent financing,” said Avritti Khandurie Mittal, VP and General Manager of Global Payments and Financial Services at Ebay in a statement.

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Advertising Payment Services Finance Promotions 277

Retail TouchPoints

NOVEMBER 29, 2024

Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Spencer focuses on helping retailers leverage technology to enhance customer experiences, optimize operations and stay ahead in a rapidly evolving market.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Retail TouchPoints

MAY 13, 2022

Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing. Since Gayle joined Trove nearly 18 months ago, her contributions have been transformative,” said Ruben in a statement.

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Promotions Payment Services Management Marketing 278

Retail TouchPoints

JULY 19, 2024

Further risk to companies’ bottom line exists when retailers cannot reach consumers to schedule and confirm deliveries, resolve support issues, upsell services, manage payments and other day-to-day transactions. Beyond that, it leads to reduced inbound CX strain that can undermine retailer sales and operational efficiency.

Payment Services 262

Payment Services Customer Experience Consumer Promotions 262

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. billion in online sales on Black Friday globally as usage of Gen AI features bumped up 6% week over week on that day and the usage of AI-enabled online chat services grew 31% year over year.

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Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

FEBRUARY 3, 2021

Jared Isaacman, Founder and CEO of ecommerce payments platform Shift4 Payments , is taking promotional giveaways to a new height, literally and figuratively. To promote the two seat giveaways, Shift4 Payments will air a 30-second spot on Feb.

Payment Services 214

Payment Services Promotions Planning ATS 214

Retail TouchPoints

AUGUST 20, 2021

As 76% of businesses that are advanced in their integration of technology, business goals and analytics report a more favorable market position, retailers today can’t miss out on using customer data to improve virtually every aspect of their operations. . Alternate prices and offer promotions. Improve interactions and customer service.

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Payment Services Promotions Marketing Customer Experience 347

Inside Retail

FEBRUARY 16, 2025

For the Overall Online Store Experience, the Online CX Index covered search and discovery, pre-purchase support, and checkout and payment analysing up to 100 data points across the entire pre-purchase experience. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

DECEMBER 11, 2023

Shopping features within the TikTok app in Indonesia, which had been paused following the ban, will now be operated and maintained by the new combined entity. The Beli Lokal campaign will be available on both TikTok and Tokopedia and will promote a broad range of merchants, with a strong focus on Indonesian products.

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Payment Services Merchant Services Promotions Shopping 264

Retail TouchPoints

DECEMBER 11, 2024

At the time, the two retailers operated nearly 5,000 stores and employed more than 710,000 associates. Kroger refutes these allegations in the strongest possible terms, especially in light of Albertsons repeated intentional material breaches and interference throughout the merger process.

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Payment Services Fulfillment Promotions Consumer 162

Retail TouchPoints

SEPTEMBER 12, 2023

Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail Focus

APRIL 15, 2025

Enhancing cash inflows may be achieved by implementing effective invoicing procedures and providing incentives for early payments; managing outflows can be achieved by negotiating advantageous terms with suppliers. Regularly updating these papers guarantees regulatory compliance and enhances confidence with investors and lenders.

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Management Payment Services Finance Accounting 130

365 Retail

JANUARY 29, 2025

Through Retail Media Strategies, retailers can display location-based and personalised purchase recommendations on digital signage, encouraging customers to engage with promoted products and generating additional revenue through supplier cashback schemes.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

NOVEMBER 22, 2022

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

Payment Services 261

Payment Services Promotions Consumer Customer Experience 261

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

Payment Services 279

Payment Services Finance Marketing Promotions 279

Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty. Contactless payment options are yet another big opportunity.

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Payment Services Wholesale Inventory Management Consumer 277

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. Aldi’s move into self-service checkouts isn’t the only sign that the retailer is embracing digital transactions.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And contactless is not limited to the point of sale.

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Merchant Services Payment Services Point of Sale Consumer 255