Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. There is no ‘returning to normal’. Livestreaming Unlocks Massive Sales Potential.

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Inside Retail

AUGUST 1, 2024

In Hong Kong, sports goods retailer Decathlon is offering members of its customer loyalty program free lifetime returns – and the numbers suggest the bold risk is paying off. Free returns are available only to members of Decathlon Hong Kong’s loyalty program, which records all members’ transactions.

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Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales.

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Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. Buy online, return in-store.

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Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

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Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Smooth Operators Appeal Online And Off. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19.

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Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

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Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Streamlining Operations with Efficient Systems In retail, efficiency is key.

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Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff!

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Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Conducting a third-party audit of cybersecurity protocols.

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Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

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I Vend

FEBRUARY 13, 2022

Check out of a store – brick and mortar or digital – these days and chances are you’ll be offered a choice of payment types that would have blown your mind ten years ago. iVend POS iVend helps retailers offer the broadest range of payment types. iVend POS iVend helps retailers offer the broadest range of payment types.

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Payment Services Checkout Point of Sale Customer Experience 98

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

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Payment Services Fulfillment Location Consumer 177

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Mastering systems integration and returns will send customer satisfaction and profitability soaring for your retail business.

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Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Retail TouchPoints

JULY 12, 2022

“As many of our customers return to their in-store grocery shopping routines, it’s exciting to introduce new and unique ways for them to shop our stores,” said Leandro Balbinot, CTO for Whole Foods Market in a statement.

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Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

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Star Miconics

NOVEMBER 30, 2022

If you’re looking to start your own wash-and-fold laundry service (also known as wash-dry-fold) or add it to your current laundromat or dry-cleaning business, you’ll have to make sure you have the right point-of-sale (POS) hardware for the job. What is a Wash-and-Fold Laundry Service?

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Payment Services Point of Sale Kiosk Promotions 98

Retail TouchPoints

OCTOBER 4, 2023

The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates. after deploying both of these tactics.

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Inside Retail

DECEMBER 14, 2022

By deploying the Joya Touch 22, retailers can reduce the time their customers spend waiting in queues because when they finish shopping they can proceed straight to payment, without the need for checkout staff to scan each item manually. In-store efficiency boost.

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Payment Services Shopping Checkout Promotions 130

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

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I Vend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. They expect to be able to spend loyalty points they earned online when they’re shopping in the store, and vice versa.

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Payment Services Point of Sale Inventory Management Supply Chain Management 98

Secure Retail

SEPTEMBER 29, 2020

The Innovation in Retail Payments whitepaper reveals the importance for retailers to embrace new technologies that make shopping experiences safer, quicker and more convenient. A wider range of frictionless payment options look to be the future! The growth of mobile enabled payments.

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Payment Services Point of Sale Returns Customer Experience 52

Inside Retail

NOVEMBER 17, 2024

During the past 10 years, Qiping Sun, VP of Asia Pacific at LS Retail, an Aptos company, has witnessed significant changes in the Asia-Pacific retail landscape: the rise of e-wallets, the adoption of Software as a Service, the embrace of contactless service and self-checkouts, to name a few.

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Retail Trends Payment Services Checkout Promotions 130

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

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Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. All of the retailer’s sales are automatically tracked in one place allowing inventory across all channels to be updated the instant a sale occurs.

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I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. Things change and before you know it, customers want new services, new products, new ways of interacting.

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Inside Retail

DECEMBER 13, 2021

The future winners will be those who build a connected ecosystem of related services that customers can engage with through one seamless experience. Instead of bouncing from website to website, shoppers can manage multiple needs in one place, as retailers become their go-to destination for both products and ancillary services.

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Payment Services Returns Customer Experience Consumer 130

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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Secure Retail

SEPTEMBER 21, 2020

The chances are that you’ll use Secure Retail’s products and services at least once today. We’re behind some of the world’s biggest brands, providing the hardware, software and infrastructure to ensure your payments are fast, reliable and above all, secure. This gives them complete control of Their Payments!

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Merchant Services Payment Services ATS Point of Sale 52

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

JUNE 2, 2023

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. Being connected is vital to providing the right customer service.” We need to make sure it’s seamless.

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Retail TouchPoints

FEBRUARY 6, 2024

Shoppers also can use the mirrors to request that sales associates bring specific items to the dressing room, and the store features lockers where shoppers can pick up items they’ve ordered online.

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I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

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I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

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