Retail TouchPoints

JULY 7, 2020

Puma doubled down on its earlier strategy to prioritize online sales and consequently experienced a 77% growth in e-Commerce business in April alone. And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S. user data is stored in the U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

365 Retail

JANUARY 29, 2025

Through Retail Media Strategies, retailers can display location-based and personalised purchase recommendations on digital signage, encouraging customers to engage with promoted products and generating additional revenue through supplier cashback schemes.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Inside Retail

APRIL 8, 2025

In a rush to create a shopping environment that wows customers and entices them to spend, many retailers overlook the payment process’s impact on the overall customer experience. Retailers overlook that the payment experience can be their last memory of the store and influence their decision to return or not. Guess what?

Payment Services 130

Payment Services Customer Experience Inventory Management Consumer 130

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

Point of Sale 268

Point of Sale Promotions Checkout Consumer 268

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 278

Finance Merchant Services Payment Services Fulfillment 278

Retail TouchPoints

FEBRUARY 6, 2023

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

Planning 288

Planning Payment Services Checkout Fulfillment 288

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

Payment Services 278

Payment Services Customer Experience Promotions Point of Sale 278

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. In addition to making each device more secure, single sign-on helps speed up the login process to ensure that retail workers can quickly sign into a mobile device and help a customer complete a purchase.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed.

Checkout 264

Checkout Shopping Payment Services Promotions 264

Retail TouchPoints

OCTOBER 7, 2020

We went through a process of intense reopening over about eight weeks from mid-May to mid-July, which has since continued at a slower pace,” said Jordi Martin-Consuegra, EVP, Chief Administrative Officer and Deputy CEO at Hudson in an interview with Retail TouchPoints. The company is now operating approximately half of its locations.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. There are two key factors of the shopping experience that will help promote retailer success after the holidays.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Inside Retail

SEPTEMBER 3, 2024

Technological advancements over the past decade revolutionised the way consumers pay for goods and services. Phones and smartwatches are now regularly used to make payments, more recently complemented by such emerging options as buy-now-pay-later and cryptocurrencies. This happens across all payment methods.

Merchant Services 147

Merchant Services Payment Services Consumer Promotions 147

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Example: Macy’s Macy’s stores brought their sales flow inventory to a new level with RFID tags. Predictive equipment maintenance.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. Any business that relies on penalizing consumers with late payment fees to make their revenues is neither ethical nor sustainable.

Finance 260

Finance Merchant Services Payment Services Consumer 260

Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Streamlining Operations with Efficient Systems In retail, efficiency is key.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

I Vend

APRIL 2, 2025

Running your software in the cloud means that it relies on your network in order to operate. You need inventory management, a loyalty program, and the ability to send out promotions and gift cards, for example. But, unlike some of our competitors would have you believe, cloud is not the full story. Thats a big iVend difference.

Management 52

Management Point of Sale Payment Services Inventory Management 52

Inside Retail

DECEMBER 14, 2022

By deploying the Joya Touch 22, retailers can reduce the time their customers spend waiting in queues because when they finish shopping they can proceed straight to payment, without the need for checkout staff to scan each item manually. The notifications – and details of the products they scan – are displayed on a large 4.3-inch

Payment Services 130

Payment Services Shopping Checkout Promotions 130

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials. This can include contactless payments and sanitised self-checkout stations. “In

Payment Services 147

Payment Services Point of Sale Customer Experience Consumer 147

Star Miconics

NOVEMBER 30, 2022

If you’re looking to start your own wash-and-fold laundry service (also known as wash-dry-fold) or add it to your current laundromat or dry-cleaning business, you’ll have to make sure you have the right point-of-sale (POS) hardware for the job. What is a Wash-and-Fold Laundry Service?

Payment Services 98

Payment Services Point of Sale Kiosk Promotions 98

Inside Retail

NOVEMBER 17, 2024

During the past 10 years, Qiping Sun, VP of Asia Pacific at LS Retail, an Aptos company, has witnessed significant changes in the Asia-Pacific retail landscape: the rise of e-wallets, the adoption of Software as a Service, the embrace of contactless service and self-checkouts, to name a few.

Retail Trends 130

Retail Trends Payment Services Checkout Promotions 130

I Vend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

Payment Services 98

Payment Services Point of Sale Customer Experience Inventory Management 98

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. The process has been simplified, largely because the iPhone is so ubiquitous, and the interface is so seamless. Marrufo said.

Payment Services 245

Payment Services Accessories Point of Sale Store Operations 245

Inside Retail

JUNE 28, 2021

As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. However, collaboration between retail marketers and their commerce and service counterparts is less common, with only about half saying their goals are aligned. And consumers can feel it.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

JULY 2, 2024

Bringing Silicon Valley-Style Innovation to Wholesale In 2011, Rhodes was working for payments solution Square in Silicon Valley while running a side hustle as a wholesale distributor for New Zealand-based Blunt Umbrellas. “It The innovation that we at Faire brought to the market was offering free returns and net-60 payment terms.

Wholesale 264

Wholesale Merchant Services Marketing Payment Services 264

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. All of the retailer’s sales are automatically tracked in one place allowing inventory across all channels to be updated the instant a sale occurs.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

DECEMBER 2, 2020

Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino. With in-store and online order histories, they can customize online promotions to grab shoppers’ attention. The point-of-sale remains a big opportunity for impulse buys.

Social Commerce 259

Social Commerce Checkout Payment Services Consumer 259

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

A robust Point of Sale (POS) system is at the heart of this transformation, serving as the backbone of modern retail operations. What is a Retail Point of Sale? User-Friendly Interface A straightforward and intuitive interface is critical for smooth operations. Reduces training time for staff.

Payment Services 52

Payment Services Point of Sale Inventory Management Customer Experience 52

365 Retail

JUNE 5, 2024

Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. Advanced inventory management software integrates with point-of-sale systems, monitoring every sale and tracking stock levels. Read on for more insight!

Payment Services 52

Payment Services Inventory Management Checkout Inventory Turnover 52