Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. The “AD” in the store’s name refers to “American Dream.”) 14 for one floor of a planned two-floor space. 1, 2023 $8.8

Payment Services 271

Payment Services Department Stores Checkout Finance 271

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

JULY 30, 2020

Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code technology, enabling customers to check out touch-free in all 8,200 stand-alone CVS Pharmacy locations in the U.S. The program is scheduled to roll out nationwide in Q4.

Payment Services 270

Payment Services Location Planning Point of Sale 270

Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. It remains to be seen if a court-approved sales process will enable better results for the retailer.

Payment Services 273

Payment Services Finance Location Planning 273

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. billion in the region in 2023.

Planning 279

Planning Payment Services Discount Store Location 279

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 273

Planning Payment Services Store Operations Customer Experience 273

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. Home delivery is free for orders of $35.

Planning 261

Planning Payment Services Location Shopping 261

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? This applies not just to consumers but to workers returning to retail stores as well. There is no ‘returning to normal’.

Payment Services 301

Payment Services Consumer Fulfillment Store Operations 301

Retail TouchPoints

AUGUST 18, 2020

Payless, which has dropped the “ShoeSource” from its name, plans to open 300 to 500 freestanding stores across North America over the next five years, beginning with the opening of a prototype store this fall in Miami. Among the retailer’s new brands is the Kendall + Kylie line designed by Kendall and Kylie Jenner.

Planning 222

Planning Payment Services Brand Management Location 222

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

Payment Services 274

Payment Services Finance Marketing Promotions 274

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said. Quiet observer.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations.

Checkout 256

Checkout Payment Services Store Operations Customer Experience 256

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Payment Services 295

Payment Services Location Fulfillment Customer Experience 295

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 Kroger said the settlement and payment terms would not affect the merger. billion in cash.

Planning 272

Planning Grocer Wholesale Payment Services 272

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Smaller stores have less space to work with, which means smaller products selections where every SKU counts.

Payment Services 313

Payment Services Checkout ATS Kiosk 313

Retail TouchPoints

APRIL 1, 2024

Rite Aid has filed a restructuring plan with the U.S. Bankruptcy Court , District of New Jersey that would cut more than $2 billion in debt and keep a large portion of the retailer’s store fleet operating.

Payment Services 292

Payment Services Planning Returns Management 292

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 259

Payment Services Supply Chain Management Supermarket Accounting 259

Retail TouchPoints

JANUARY 28, 2021

Lowe’s has allotted an additional $80 million in discretionary bonuses for frontline associates and plans to hire more than 50,000 new associates across the U.S. stores, distribution centers and call centers will receive the bonus on Feb. stores, distribution centers and call centers will receive the bonus on Feb.

Planning 250

Planning Payment Services Apparel Consumer 250

Retail TouchPoints

APRIL 13, 2022

Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its store locations. This modest start is only the beginning, with the retail giant stating plans for more than 8,000 such machines throughout its stores.

Payment Services 269

Payment Services Finance Location Consumer 269

Retail TouchPoints

SEPTEMBER 13, 2024

However, that’s not to say that the current state of smart stores is ideal. One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. By 2030, the smart retail market will be worth $91.36

Payment Services 282

Payment Services Checkout Inventory Management Kiosk 282

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft.

Payment Services 307

Payment Services Sporting Goods Inventory Management Loss Prevention 307

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 144

Location Payment Services Planning Store Operations 144

Retail TouchPoints

NOVEMBER 2, 2020

PREIT, the largest mall owner in Philadelphia, filed its petition to undergo a prepackaged financial restructuring plan. PREIT operates 22.5 The mall owner has been struggling with tenants either not paying or delaying rent payments, and major occupants like JCPenney have filed for bankruptcy.

Payment Services 274

Payment Services Planning Store Operations 274

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 273

Payment Services Customer Experience Fulfillment Point of Sale 273

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JULY 12, 2023

Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers. Because it’s not fast or cost-efficient enough to send these images to the cloud for analysis, the processing of those images must happen at the edge.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

Checkout 263

Checkout Payment Services Store Layout Kiosk 263

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process. Fostering Systems Integration and Visibility. Next Steps.

Payment Services 227

Payment Services Returns Specialty Retailers Promotions 227

Retail TouchPoints

JULY 25, 2024

The retailer plans to support SNAP/EBT payment capabilities on DoorDash later this year for on-demand delivery of SNAP-eligible groceries. The arts and crafts retailer has offered same-day delivery via Instacart since April 2021.

Payment Services 260

Payment Services Supermarket Planning Marketing 260

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. The terms of the current transaction are intended to result in forgiveness of past non-compliance with the company’s credit facilities.

Payment Services 130

Payment Services Planning Specialty Retailers Store Operations 130

Retail TouchPoints

JUNE 15, 2022

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

Payment Services 261

Payment Services Checkout Shrinkage Fast Fashion 261

Retail TouchPoints

NOVEMBER 30, 2021

“The opening of the SmartShop Pick & Go also marks the first time Amazon has retrofitted a store with Just Walk Out technology, meaning the store uses Sainsbury’s existing fixtures and fittings with our technology. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 292

Checkout Payment Services Customer Experience Supermarket 292

Retail TouchPoints

SEPTEMBER 18, 2020

Ascena Retail Group plans to sell Catherines to FULLBEAUTY Brands for $40.8 FullBeauty itself sped through bankruptcy in less than 24 hours last year, coming up with a plan to cut $900 million of its $1 billion debt to reduce interest payments and kickstart a turnaround. as part of the restructuring process.

Payment Services 195

Payment Services Planning Management Store Operations 195

Retail TouchPoints

MAY 9, 2024

Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations. I’ve seen this firsthand on store visits. There’s definitely a learning curve.”

Checkout 272

Checkout Payment Services Point of Sale Location 272

Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

Payment Services 261

Payment Services Accounting Checkout Apparel 261

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 malls as prime targets.

Payment Services 274

Payment Services Department Stores Advertising Planning 274

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261