Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads.

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Retail TouchPoints

JUNE 17, 2022

Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce. The Convergence of Car Sales and Social Commerce. Over the course of three months, Healey Bros.

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Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. A company spokesperson told Glossy that Pinterest plans to ramp up its commerce capabilities this year with plans to make everything on the platform shoppable. “In

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Retail TouchPoints

JANUARY 10, 2023

Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels. That’s why it’s important to explore social media sites, particularly those that focus on video content. Negotiate better terms.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

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Inside Retail

OCTOBER 5, 2022

Musk is now willing to proceed with his original plan to buy the social media company for $44 billion and late on Tuesday he tweeted: “Buying Twitter is an accelerant to creating X, the everything app.” Users can hail a car or taxi, send money to friends and family or make payments at stores.

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Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience.

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Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I

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Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Retail TouchPoints

JULY 30, 2021

products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. We test and learn as much as possible leading up to the event and then lock in a plan and hang on for 11.11.”.

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Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. Temu is taking its fight against impostors and “cybersquatters” to the courts. 16, 2023 in the U.S.

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365 Retail

AUGUST 4, 2024

Dan Edelman, Vice President and UK General Manager, Merchant Services, American Express Driving personalised experiences Undeniably, the best customer experiences are personalised and seamless. For example, leveraging social commerce to capture more spend or running incentives to engage new customers.

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Retail TouchPoints

JANUARY 15, 2021

You get your CSAT by asking customers directly how satisfied they are with the product or service. Evaluating 2020 Metrics and Planning for 2021. Now that you have a better idea of which KPIs to measure, let’s walk through a high-level strategy that looks at how you can monitor metrics and plan for a successful 2021.

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Independent Retailer

FEBRUARY 3, 2022

The Growth & Future of Mobile Payments. There has been significant growth in mobile payments in recent years, with fewer consumers carrying cash. Now, as many as five in six payments involve no notes or coins, according to Cadoo. In-store mobile payments usage grew 29 percent last year in the U.S.,

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A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Yet, 60% of eCommerce merchants feel they still don’t have the payment insights needed to drive better performance. The new wave of consumer demands for digital payments.

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Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high.

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Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This includes highly personalized services, interactive elements, and rewards programs. They’re increasingly interested in buying from brands that align with their values and lifestyle.

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Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This includes highly personalized services, interactive elements, and rewards programs. They’re increasingly interested in buying from brands that align with their values and lifestyle.

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Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. Whilst some press reports suggest there could be a decline in social media usage amidst a shunning of Big Tech, it’s pretty unlikely.

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Rangeme

JANUARY 26, 2023

We’re seeing trends like sustainability, social commerce , omnichannel shopping experiences, and flexible payment plans take off among retailers and their consumers. Here are a few government initiatives to be aware of if you plan to expand into the U.K. Before approaching a U.K. Net Zero by 2050 – The U.K.

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Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got.

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Retail Geek

APRIL 8, 2022

Jason: [6:17] There was some version of that there was you know Uber instacart and doordash all talking about instant delivery well a lot of the, the tenuous VC funded ones were, we’re announcing their their shutdowns and for sure they’re there was I mentioned 650 exhibitors I think about 620 of them were payment providers.

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Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. 38:37] Selfish piece of.

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Retail TouchPoints

JUNE 15, 2022

Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. They allow retailers to expand their workforce without hiring by giving shoppers more ways to engage and learn without a person needed to facilitate. Social Shopping (Livestream). AR and the Metaverse.

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Retail Geek

APRIL 30, 2021

It would take much longer to take effect because they’re their operating systems tend to get deployed much more slowly. They painted a picture about facing some significant headwinds and I think they they told investors that they plan to significantly ramp up investment spending. Scot: [4:18] Yeah. Scot: [4:48] Yes and.

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Retail Geek

APRIL 9, 2021

Nationwide cold chain one hour delivery services so if you need to store something cold and then deliver it. Those sort of risks with with the various compliance and to do so. Four percent of your total e-commerce site but now you’re partly headless so you know so I would say. [13:02]

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Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Retail Geek

JANUARY 10, 2025

Don’t like to go into like debt on their credit card and they do view these like fixed installment things where you you know buy something on 4 payments as. To see their new Innovative AI driven retail media Network solution to that’s going to revolutionize the retail industry.

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Retail Geek

JULY 26, 2023

You know what Gardner calls compostable Commerce so you know 8 micro services or you know efficient apis or however you want to look at it but often it’s like. [5:39] Jason: [5:13] Yeah so it’s yeah so it’s mostly Cloud it’s headless it’s it’s you know multi-tenant Cloud headless.

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Retail Geek

SEPTEMBER 17, 2024

Better holiday than they have the last last couple of years but overall I I’m not optimistic, you know with the caveat that some some really good operators or some people with a really clever model like the Amazon Walmart Tik toks are are likely gonna you know have a really good run this holiday.

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Retail TouchPoints

APRIL 16, 2021

Prioritizing convenience was, of course, amplified by COVID-19, with services like contactless pickup and fast delivery taking on a new meaning synonymous with safety last year. New payment options like Buy Now, Pay Later are enhancing accessibility and easing the purchase decision process for consumers.

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