Retail TouchPoints

FEBRUARY 6, 2023

Instead of preemptively cutting back, many are planning to spend more this year. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide. This trend is even more pronounced among CEOs in the U.S.

Planning 288

Planning Payment Services Checkout Fulfillment 288

Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. 14 for one floor of a planned two-floor space. The American Dream mall and entertainment complex failed to make a Feb.

Payment Services 276

Payment Services Department Stores Checkout Finance 276

Retail TouchPoints

JULY 30, 2020

Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code technology, enabling customers to check out touch-free in all 8,200 stand-alone CVS Pharmacy locations in the U.S. The program is scheduled to roll out nationwide in Q4.

Payment Services 271

Payment Services Location Planning Point of Sale 271

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

MARCH 17, 2021

Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in under a year to $95 billion , according to data from Pitchbook. Of the 42 countries in which Stripe operates, 31 are in Europe. We’re laser focused on helping ambitious businesses grow faster.

Payment Services 218

Payment Services Finance Planning Management 218

Inside Retail

JULY 2, 2024

Small business operators in retail and e-commerce are crucial to the Australian economy, yet they face significant cyber threats that can jeopardise their operations. BIN (Bank Identification Number) attacks: Cybercriminals use BINs to generate working card numbers and test them on your payment page.

Payment Services 263

Payment Services Accounting Point of Sale Planning 263

Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.

Merchant Services 278

Merchant Services Payment Services Telecommunications Checkout 278

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S. user data is stored in the U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Better security hygiene and processes can help close the gap. Active Directory (AD).

Payment Services 300

Payment Services Accounting Point of Sale Checkout 300

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. And there are a lot of consumers that use it: 56% of Americans have used a BNPL service, up almost 50% in just one year.

Payment Services 277

Payment Services Finance Point of Sale Checkout 277

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. Payment industry experts see the acquisition as a win for both companies as well as a sign of the growing ubiquity of BNPL. Schwartz noted that Afterpay is a founding member of the CLA’s BNPL task force.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Inside Retail

JULY 26, 2021

The secret lies in having a deep understanding of your customer journey, informed by a combination of real-time customer feedback and operational data. Operational data (such as CRM, clickstream, app usage, purchase data etc), can tell you who, what , when , where and how the experience took place. How can I get started quickly?

Customer Experience 246

Customer Experience Planning Payment Services Kiosk 246

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. with late payments, fees, etc.]. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Partnerships Multiply Sales Channels and Touch Points.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

Payment Services 299

Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

AUGUST 25, 2020

To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% BNPL are essentially layaway plans in reverse.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail Assist

FEBRUARY 27, 2025

After this date, Microsoft will stop providing essential updates, security patches and technical support for the operating system. This means that systems running on Windows 10 will be left without critical protections, making them vulnerable to security threats, performance issues and compliance risks. What Should Businesses Do?

Payment Services 52

Payment Services Technical Support Management Point of Sale 52

Retail TouchPoints

OCTOBER 7, 2020

We went through a process of intense reopening over about eight weeks from mid-May to mid-July, which has since continued at a slower pace,” said Jordi Martin-Consuegra, EVP, Chief Administrative Officer and Deputy CEO at Hudson in an interview with Retail TouchPoints. The company is now operating approximately half of its locations.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. distribution center with a new induction, sorting and packing system.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft. Set safe web browsing rules.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 295

Payment Services Checkout Kiosk Consumer 295

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

JULY 12, 2023

Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers. Because it’s not fast or cost-efficient enough to send these images to the cloud for analysis, the processing of those images must happen at the edge.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

APRIL 11, 2025

Retail sales, adjusted for the inclusion of Black Friday, fell by 0.3% Thus, as retail continues to move in a digital direction, the question on business leaders minds is are your current customer systems, processes and infrastructure prepared for digital retail in an ever-changing landscape?

147

147

Small Biz Trends

JANUARY 24, 2022

Both Shopify and Squarespace have different plans available to businesses. There are three Shopify plans to choose from. Shopify Lite Plan: This is the basic Shopify plan and costs $9 a month. Advanced Shopify: For advanced features, this plan is preferred. Personal: The personal plan costs $16 a month.

Payment Services 145

Payment Services Shipping Point of Sale Planning 145

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 278

Payment Services Customer Experience Fulfillment Point of Sale 278

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

Checkout 268

Checkout Payment Services Store Layout Kiosk 268

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JUNE 15, 2022

Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. They allow retailers to expand their workforce without hiring by giving shoppers more ways to engage and learn without a person needed to facilitate. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

NOVEMBER 30, 2021

It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process. Fostering Systems Integration and Visibility. Next Steps.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

Retail TouchPoints

MAY 9, 2024

Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations. Pretty much every single time there’s someone at the front of the store walking people through the process, setting up the app or getting people registered.

Checkout 277

Checkout Payment Services Point of Sale Location 277

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237