Retail TouchPoints

MARCH 7, 2025

Even as a discount helps a business move product, its also cutting into sales revenue and margins. For service providers, discounts have additional drawbacks. They can often be difficult to implement, especially for businesses with recurring monthly payments.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Retail Focus

JANUARY 20, 2025

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected.

Merchant Services 147

Merchant Services Payment Services Management Planning 147

Retail Focus

FEBRUARY 26, 2025

Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider.

Merchant Services 147

Merchant Services Payment Services Checkout Accounting 147

Retail TouchPoints

APRIL 25, 2025

In these times, seamless operations are essential for maintaining a competitive edge, and at the heart of this is secure, reliable connectivity. Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. Similarly, Kroger Pharmacy in the U.S.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Retail TouchPoints

DECEMBER 31, 2024

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 They can severely impact revenue and tarnish a merchant’s reputation. It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. trillion by 2025. So what exactly are chargebacks?

Merchant Services 279

Merchant Services Payment Services Accounting Management 279

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Retail Focus

MARCH 21, 2025

The growing adoption of blockchain technology has created new opportunities for businesses looking to integrate digital assets into their operations. What is CaaS in Crypto and What Companies May Need This Service? These services typically include crypto payment gateways, digital wallets, and blockchain-based financial tools.

Payment Services 130

Payment Services Accounting Customer Experience Management 130

Retail TouchPoints

MAY 11, 2023

Machine learning-powered ecommerce payments provider Rokt has launched Rokt Payments Marketplace. The tool is designed to enable ecommerce businesses to unlock a new revenue stream on their payment page by presenting shoppers with relevant credit card and payment-related offers in a customizable and native placement.

Payment Services 270

Payment Services Checkout ATS Consumer 270

Retail Focus

FEBRUARY 6, 2025

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

DECEMBER 18, 2024

Clarks decided to use the opportunity to shift to a MACH (microservices, API-first, cloud-native and headless) platform. had operated in its silo, the UK in its silo, even the UK outlet in its silo, Europe in its silo, recounted Neighbour in an interview with Retail TouchPoints. And thats not all. Tackle checkout first.

Payment Services 262

Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. This not only expedites processing for legitimate customers but also more accurately flags fraudulent charges.

Payment Services 162

Payment Services Checkout Consumer Accounting 162

Retail Focus

JANUARY 21, 2025

New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. Payment partners are being chosen based on their sustainability and overall commitment to Equality, Sustainability and Governance.

Merchant Services 147

Merchant Services Payment Services Marketing ATS 147

Retail Focus

DECEMBER 9, 2024

Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. This can include international remittances as well as gig platforms like Uber and member community businesses like AirBnB.

Merchant Services 147

Merchant Services Payment Services Marketing Management 147

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Inside Retail

OCTOBER 27, 2024

billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships. Changing the payment game Chemist Warehouse announced that it is introducing a QR code payments system to both its online marketplace and 600 stores nationwide.

Merchant Services 243

Merchant Services Payment Services Marketing Shopping 243

Retail TouchPoints

FEBRUARY 7, 2025

As a result, B2B buyers are increasingly demand B2C-level experiences for their business needs, a need that is driving organizations to level up their digital experiences. In fact, more than three-quarters of B2B companies claim their buyers expect a digitized sales process, according to Deloitte Digital research.

Payment Services 279

Payment Services Customer Experience Wholesale Planning 279

Retail TouchPoints

JANUARY 29, 2025

The specialty retailer, which operates 100 stores nationwide, continued operating throughout the bankruptcy and also refinanced short-term debt, significantly reduced previous long-term debt obligations, accessed $40 million in new financing and modified its asset-backed lending facility to add $40 million in upsized capacity.

Payment Services 232

Payment Services Specialty Retailers Finance Customer Experience 232

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Inside Retail

JULY 4, 2023

As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option. There are a number of businesses across Australia already accepting cryptocurrency payments. Mitigating the volatility of cryptocurrencies can be a barrier for retailers as a payment option.

Payment Services 264

Payment Services Merchant Services Point of Sale Finance 264

Retail TouchPoints

SEPTEMBER 26, 2023

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. We are pioneers in native in-car payment and are already working on the integration of further services.”

Payment Services 264

Payment Services ATS Checkout Customer Experience 264

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Inside Retail

OCTOBER 10, 2023

Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system. It would also give powers to the treasurer to order regulators to check if any payment platforms pose risks to the country.

Payment Services 278

Payment Services Finance Promotions Planning 278

Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey. users aged 13 and older to buy physical items and receive a free virtual twin on the platform.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail Focus

APRIL 8, 2025

Whether you are an individual retailer or a multinational concern, a hospital or a theme park, app technology has ushered in a new era of customer service in our digital age. These retail giants understand that an app is far more than a mere transaction platform. Apps are digital storefronts that never sleep.

Payment Services 130

Payment Services Inventory Management Consumer Customer Experience 130

Retail TouchPoints

DECEMBER 11, 2024

Amazon has launched a new service Amazon Autos in partnership with Hyundai. While Amazon Autos has initially launched with new Hyundai vehicles only, the service will expand to include additional automotive brands next year, as well as additional cities and features ,such as leasing and expanded financing options. in a statement.

Payment Services 273

Payment Services Finance Checkout Shopping 273

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

Accounting 324

Accounting Payment Services Finance Shipping 324

Inside Retail

APRIL 23, 2025

Retail CFOs operate in an environment of constant pressure with increasingly complex supply chains, evolving regulatory demands, rising consumer expectations, and razor-thin margins. Automation must be built on a foundation of structured, reliable, and accessible data to deliver real business value.

Payment Services 147

Payment Services Finance Accounting Management 147

Retail Focus

APRIL 1, 2025

A cross-border approach, in contrast, allows brands to diversify their revenue streams. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Secure and localised payment options Not all countries use credit cards.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Once the order is approved, they call customer service to request a change to the delivery address so they can receive the stolen goods.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs.

Finance 278

Finance Payment Services Location Planning 278

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Payment Services 278

Payment Services Accounting Point of Sale Customer Experience 278

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies. Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290